Issues with Cell Service Can not figure out.

trwidick · 9 Jun 2021, 03:57

If i do a factory reset, my carrier Xfinity Mobile shows up.
I was able to make a call but not text, then it shows that I have no service. Carrier disappears.
I did another factory reset and same thing. I changed apn setting to mach my carrier. It disappeared. After that I noticed it would not find Xfinity mobile again but showed up as Blocked. Again a factory reset fixed this. Today is my first day with ubuntu touch and want to use it as my main device, but need calling and texting. Can anyone give me tips, advice or any help would be much appreciated. Thank you.
Running 16 dev channel, and tried all channels.

trwidick · 9 Jun 2021, 20:59

I tested with a coworkers sim. ATT network works great, calls text, and MMS.

unrealb2 · 10 Jun 2021, 03:49

@trwidick hey are you using a pixel 3a Xl or regular? i was thinking of getting an XL and also getting xfinitymobile, any luck?

trwidick · 6 Oct 2021, 17:19

@unrealb2. Pixel 3a Non XL, No luck with Xfinity Mobile, even when in to store and created a line just for that phone, double checked whitelist and set with a rep for 1 hr. Painful haha
Rep stated that all pixel 3a work on their network... I guess they never have tried Ubuntu Touch. HAHA They didn't care that it had ubuntu on it, witch was nice, but again no luck.

I went and Purchased A MintMobile SIM. Works flawlessly after a horrible set up process using another android phone and their app.

Thinking of trying other carriers.

Carriers That work/Tested

Carrier________SMS____CALL____MSS____NETWORK
ATT __________ _____ _____ _____4G/LTE
MintMobile _____ _____ _____ :thumbs_down: : _____3G/4G/LTE -- Not actual plan 7 day trail.
XfinityMobile _____ _____ _____ _____Blocked

dieharddan · 10 Jun 2021, 18:27

@trwidick said in Issues with Cell Service Can not figure out.:

@unrealb2. Pixel 3a Non XL, No luck with Xfinity Mobile, even when in to store and created a line just for that phone, double checked whitelist and set with a rep for 1 hr. Painful haha
Rep stated that all pixel 3a work on their network... I guess they never have tried Ubuntu Touch. HAHA They didn't care that it had ubuntu on it, witch was nice, but again no luck.

I went and Purchased A MintMobile SIM. Works flawlessly after a horrible set up process using another android phone and their app.

Thinking of trying other carriers.

Carriers That work/Tested

Carrier________SMS____CALL____MSS____NETWORK
ATT __________ _____ _____ _____4G/LTE
MintMobile _____ _____ _____ :thumbs_down: : _____3G/4G/LTE -- Not actual plan 7 day trail.
XfinityMobile _____ _____ _____ _____Blocked

I use AT&T and wasn't able to get mms to work, what apn settings did you use?

trwidick · 10 Jun 2021, 20:03

@dieharddan I should take notes, hahah. I didn't change a single thing. I put in my coworkers sim and it worked. I will do it again today and send results. Might be two days depending on when I see him.

trwidick · 10 Jun 2021, 20:29

@dieharddan

Tested and works perfect to send and receive photos.

Name:
AT&T MMS
APN:
NXTGENPHONE
MMSC
http://mmsc.mobile.att.net
Proxy
172.26.39.1
Port
80

dieharddan · 10 Jun 2021, 21:22

@trwidick said in Issues with Cell Service Can not figure out.:

@dieharddan

Tested and works perfect to send and receive photos.

Name:
AT&T MMS
APN:
NXTGENPHONE
MMSC
http://mmsc.mobile.att.net
Proxy
172.26.39.1
Port
80

Great thanks! I will try this soon

trwidick · 10 Jun 2021, 21:44

@dieharddan Please let me know if it works.

dieharddan · 11 Jun 2021, 13:36

@trwidick It didnt work, but Im actually having issues with getting sms working on this pixel; my other pixel sms worked after alot of messing around but I dont know what I actually did to get it working, so ill have to try and get sms going first and will try again

haimeh · 11 Jun 2021, 19:53

@trwidick These settings did work for me and finally got my send and receive photos working (lte stable too)

trwidick · 6 Nov 2021, 21:20

@haimeh Thank you. Glad to help and be part of the community .:cat_face_with_wry_smile:
Please spread the word for ATT we have found a way for stable LTE and upvote

unrealb2 · 11 Jun 2021, 22:03

@trwidick On xfinitymobile, did you have it activated first and it worked then you installed ubuntu touch? I guess ill wait until more bugs get fixed until i switch to pixel 3a from nexus 5

trwidick · 6 Nov 2021, 22:06

@unrealb2 I was unsucessful except a single text and a phone call on xfinity mobile, yes I activated with another cell phone Galaxy S9+. Then the sim said BLOCKED... After a reinstall It worked for a single phone call then said blocked. This step was repeated 4 times with all the same results. Internet did not work nor MMS. Right now Im trying to get MMS to work on Mint mobile with no sucess, but LTE internet works great.

unrealb2 · 11 Jun 2021, 22:13

@trwidick dang, thanks for the information. Hope the talk and text works soon lol I was thinking of upgrading to that phone but i just checked and my nexus 5 apparently has a faster cpu. Not sure how real world the pixel 3a feels. I know it has the octo core compared to my quad core.

trwidick · 11 Jun 2021, 22:20

@unrealb2 Hardware in my opinion is much better, I had a nexus 5, I think its the fact of the faster ram that helps a lot, your cpu is only as good as the rest of the hardware. Try loading a game with a ryzen 3600 with an old 4800RPM IDE HDD... Your CPU would be pointless. Another thing to note is the Pixel 3a has no video out. But please test, and help make it stronger. I do not code just test stupid things and send bug reports and give bad opinions:grinning_cat_face: .

trwidick · 16 Jun 2021, 18:19

Carriers That work/Tested

Carrier________SMS____CALL____MSS____NETWORK
ATT __________ _____ _____ _____4G/LTE
MintMobile _____ _____ _____ : _____3G/4G/LTE
XfinityMobile _____ _____ _____ _____Blocked

Mint mobile MMS works if you use the default TMobile internet apn. You can check it out here.
https://forums.ubports.com/topic/6286/mms-on-mint-mobile-does-not-work

crab_aesthetics · 18 Jun 2021, 03:54

@trwidick I think we can add US Cellular to the list of 'not working'

Activated brand new SIM on the Pixel 3a a few days ago at the store
Installed UT today, wifi works, the SIM is detected, if you go to System Settings -> Cellular -> Carrier and APN carrier selected shows up as 'none' but when you go into 'Carrier' it's set to 'Automatically'. The little wheel spins for a while and then it doesn't do anything. It lists US Cellular (along with Extended and some random numbers) but even if you click on Extended it doesn't ever connect. Manually entering the APN does not seem to work either.

trwidick · 18 Jun 2021, 16:56

@crab_aesthetics Okay This is the same issue I had with xfinity Mobile. U.S. Cellular is a CDMA network carrier just like xfinity which I can not get to work. It only worked for a bit when I did a full reset of the phone, and only for a few calls. @lduboeuf

trwidick · 18 Jun 2021, 18:29

If it works let me know. Also i would open a github issue for US cellular- CDMA. Maybe some one will have an idea.