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Dual-SIM + OTA-20 on Mi A2

Scheduled Pinned Locked Moved Solved Xiaomi Mi A2
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    • M Offline
      magnargj @PhAndersson
      last edited by 18 Dec 2021, 17:23

      @phandersson hi, I moved it back to check, but it still doesn't work in slot nr. 1...

      Volla 22, Xiaomi Mi A2, Nexus5 (backup)

      ? 1 Reply Last reply 18 Dec 2021, 20:23 Reply Quote 0
      • ? Offline
        A Former User @magnargj
        last edited by A Former User 18 Dec 2021, 20:23

        I cleaned my sim cards today with a cotton swab and alcohol. So far everything is working but I deleted everything. What else you can do is rename the sim slots to both sim 1. Or do you also have a defect in the other slot? Sometimes the fault is somewhere else. But if you can use at least 1 slot it's ok.

        1 Reply Last reply Reply Quote 0
        • P PhAndersson marked this topic as a question on 19 Dec 2021, 12:37
        • P Offline
          PhAndersson
          last edited by 19 Dec 2021, 12:40

          Many thanks to all those who commented.

          I'll apply OTA-20 in the coming days and report back.

          Xiaomi Mi A2 (16.04 OTA-25/stable) with 2 SIMs
          Daily driver: Google Pixel 3a (20.04 OTA-8/stable) [was: Nokia N900 (Maemo) from 2009].

          1 Reply Last reply Reply Quote 1
          • P Offline
            PhAndersson
            last edited by PhAndersson 19 Dec 2021, 19:43

            Just upgraded to OTA-20: the upgrade process itself went flawlessly, but the SIM card in slot #1 is no longer detected!

            • during startup, I'm prompted for only one PIN code (the prompt no longer identifies the SIM, but the code only matches SIM #2)
            • in "settings | mobile", only one SIM and matching operator is listed (the one for SIM #2)
            • same thing in the top-of-screen quick access bar
            • "setting | about" reports OTA-20

            Is there any information I could collect on the phone to help troubleshoot this?

            Xiaomi Mi A2 (16.04 OTA-25/stable) with 2 SIMs
            Daily driver: Google Pixel 3a (20.04 OTA-8/stable) [was: Nokia N900 (Maemo) from 2009].

            ? C 2 Replies Last reply 19 Dec 2021, 20:56 Reply Quote 1
            • ? Offline
              A Former User @PhAndersson
              last edited by A Former User 19 Dec 2021, 20:56

              @phandersson https://devices.ubuntu-touch.io/device/jasmine-sprout/

              Which Android did you install back then? It says something about Android 9 in the device link. I don't know for sure as I have Xiaomi Redmi Note 9. But even here I had to downgrade to Android 10, because I also had problems with the SIM card at the beginning. I would have tried to reset the system to factory settings after the update. If that doesn't help, test the available channels for the software. Sometimes it also helps to gently clean the SIM card with alcohol. Or simply switch flight mode on and off or reboot several times. Otherwise, wait and see what others say.

              P 1 Reply Last reply 20 Dec 2021, 13:07 Reply Quote 1
              • R Offline
                rosenfeldpj @PhAndersson
                last edited by 19 Dec 2021, 21:47

                @phandersson I have MiA2 with OTA 20 with 2 SIMS and it works for me. Available for more questions.

                ? P 2 Replies Last reply 19 Dec 2021, 23:31 Reply Quote 1
                • ? Offline
                  A Former User @rosenfeldpj
                  last edited by 19 Dec 2021, 23:31

                  @rosenfeldpj It's nice if your device works now. Good luck for the future.

                  1 Reply Last reply Reply Quote 0
                  • P Offline
                    PhAndersson @Guest
                    last edited by 20 Dec 2021, 13:07

                    @dpitti The device initially came with Android 8.1, but I flashed it with v9 as recommended before proceeding with the UT installation.

                    Xiaomi Mi A2 (16.04 OTA-25/stable) with 2 SIMs
                    Daily driver: Google Pixel 3a (20.04 OTA-8/stable) [was: Nokia N900 (Maemo) from 2009].

                    1 Reply Last reply Reply Quote 1
                    • P Offline
                      PhAndersson @rosenfeldpj
                      last edited by 20 Dec 2021, 13:59

                      @rosenfeldpj Many thanks for your offer. It's already a relief to know that a solution most likely exists.

                      I found out 2 ways to start investigating this issue.

                      1./ firmware versions
                      In a recent post (https://forums.ubports.com/topic/6813/unable-to-turn-on-bluetooth-on-mi-a2/29), @nauvpp mentioned upgrading the bluetooth firmware on his device from an archive bundle called firmware_jasmine_sprout_V11.0.28.0.zip. I've downloaded that ZIP and looked at its contents, but how can I check whether any of the .img files contained within are more recent than the ones already on the phone?

                      2./ 'dmesg' output
                      I collected the dmesg output after the upgrade (unfortunately, I don't have any example dating back before the upgrade, so I can't compare).

                      In there, searching for the "radio" keyword, I see the following messages:

                      [    5.226487] init: Received control message 'interface_start' for 'android.hardware.radio@1.0::IRadio/slot2' from pid: 28 (/system/bin/hwservicemanager)
                      [    5.226518] init: Could not find service hosting interface android.hardware.radio@1.0::IRadio/slot2
                      [    5.226602] init: Command 'exec_start update_verifier_nonencrypted' action=late-fs (/init.rc:390) took 0ms and failed: Service not found
                      [    5.226747] init: Received control message 'interface_start' for 'android.hardware.radio@1.1::IRadio/slot2' from pid: 28 (/system/bin/hwservicemanager)
                      [    5.226763] init: Could not find service hosting interface android.hardware.radio@1.1::IRadio/slot2
                      [    5.226861] init: processing action (post-fs-data) from (/init.rc:392)
                      [    5.227228] init: Received control message 'interface_start' for 'android.hardware.radio@1.2::IRadio/slot2' from pid: 28 (/system/bin/hwservicemanager)
                      [    5.227257] init: Could not find service hosting interface android.hardware.radio@1.2::IRadio/slot2
                      [...]
                      [   13.012729] init: Received control message 'interface_start' for 'android.hardware.radio.deprecated@1.0::IOemHook/slot2' from pid: 28 (/system/bin/hwservicemanager)
                      [   13.012794] init: Could not find service hosting interface android.hardware.radio.deprecated@1.0::IOemHook/slot2
                      

                      The first message block repeats 3 times. The second block occurs only that one time. But is this relevant?

                      Coming back to my "firmware" line of thought, I see a lot of firmware modules being loaded (often with some hint about their version), but do you have any idea which one I should be looking for?

                      Xiaomi Mi A2 (16.04 OTA-25/stable) with 2 SIMs
                      Daily driver: Google Pixel 3a (20.04 OTA-8/stable) [was: Nokia N900 (Maemo) from 2009].

                      1 Reply Last reply Reply Quote 0
                      • P Offline
                        PhAndersson
                        last edited by 20 Dec 2021, 14:33

                        Further debugging info. Here is a list of all the firmware modules and associated devices being loaded (or whose load is attempted) by the kernel:

                        cc00000.qcom,vidc:firmware_cb
                        dbmd4_va_fw.bin
                        dbmd4_va_preboot_fw.bin
                        
                        adsp.mdt (/devices/soc/15700000.qcom,lpass/firmware/adsp.mdt)
                        adsp.b02 -> adsp.b23 (/devices/soc/15700000.qcom,lpass/firmware/adsp.b02 -> ...)
                        
                        a530_pm4.fw (/devices/soc/5000000.qcom,kgsl-3d0/kgsl/kgsl-3d0/a530_pm4.fw)
                        a530_pfp.fw (/devices/soc/5000000.qcom,kgsl-3d0/kgsl/kgsl-3d0/a530_pfp.fw)
                        a512_zap.mdt (/devices/soc/soc:qcom,kgsl-hyp/firmware/a512_zap.mdt)
                        a512_zap.b02 (/devices/soc/soc:qcom,kgsl-hyp/firmware/a512_zap.b02)
                        
                        cdsp.mdt (/devices/soc/1a300000.qcom,turing/firmware/cdsp.mdt)
                        cdsp.b02 -> cdsp.b07 (/devices/soc/1a300000.qcom,turing/firmware/cdsp.b02 -> ...)
                        
                        cmnlib64.mdt (/devices/virtual/qseecom/qseecom/cmnlib64.mdt)
                        modem.mdt (/devices/soc/4080000.qcom,mss/firmware/modem.mdt)
                        cmnlib64.b00 -> cmnlib64.b06 (/devices/virtual/qseecom/qseecom/cmnlib64.b00 -> ...)
                        
                        mba.mbn (/devices/soc/4080000.qcom,mss/firmware/mba.mbn)
                        msadp (/devices/soc/4080000.qcom,mss/firmware/msadp)
                        modem.b02 -> modem.b28 (/devices/soc/4080000.qcom,mss/firmware/modem.b02 -> ...)
                        
                        tas2557_uCDSP.bin (/devices/soc/c1b6000.i2c/i2c-6/6-004c/firmware/tas2557_uCDSP.bin)
                        wlan/qca_cld/WCNSS_qcom_cfg.ini (/devices/soc/18800000.qcom,icnss/firmware/wlan!qca_cld!WCNSS_qcom_cfg.ini)
                        wlan/qca_cld/wlan_mac.bin (/devices/soc/18800000.qcom,icnss/firmware/wlan!qca_cld!wlan_mac.bin)
                        cpp_firmware_v1_12_0.fw (/devices/soc/ca04000.qcom,cpp/firmware/cpp_firmware_v1_12_0.fw)
                        venus.mdt (/devices/soc/cce0000.qcom,venus/firmware/venus.mdt)
                        venus.b02 -> venus.b04 (/devices/soc/cce0000.qcom,venus/firmware/venus.b02 -> ...)
                        

                        Xiaomi Mi A2 (16.04 OTA-25/stable) with 2 SIMs
                        Daily driver: Google Pixel 3a (20.04 OTA-8/stable) [was: Nokia N900 (Maemo) from 2009].

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                        • C Offline
                          c4pp4 @PhAndersson
                          last edited by 21 Dec 2021, 06:59

                          @phandersson said in Dual-SIM + OTA-20 on Mi A2:

                          Just upgraded to OTA-20: the upgrade process itself went flawlessly, but the SIM card in slot #1 is no longer detected!

                          Hi, I faced the same problem. I remember it was upgraded via delta, not full image. After full image "re-upgrade" two sims appeared in my case.

                          You can try this: Through the settings change channel to devel, close settings, start settings again, there should be devel upgrade available, don't upgrade and change channel back to stable and close settings again, now when you start settings there should be stable upgrade available - full image (cca 500 MB). Do the upgrade and you will see.

                          P 1 Reply Last reply 22 Dec 2021, 14:52 Reply Quote 0
                          • P Offline
                            PhAndersson @c4pp4
                            last edited by 22 Dec 2021, 14:52

                            @c4pp4 I tried to follow the procedure you suggested, but without success so far.

                            Right after switching to the "dev" channel, the phone downloaded a 500MB installation image (which I didn't actually install, obviously), but once I returned to the stable channel, nothing more happened. It still shows the dev image ready for install, but nothing new for the already installed system (see attached screenshot).

                            screenshot20211222_154432281_cropped.png

                            Likewise in "About | Check for updates" -- it checks, then shows the exact same thing.

                            Xiaomi Mi A2 (16.04 OTA-25/stable) with 2 SIMs
                            Daily driver: Google Pixel 3a (20.04 OTA-8/stable) [was: Nokia N900 (Maemo) from 2009].

                            L 1 Reply Last reply 22 Dec 2021, 15:04 Reply Quote 0
                            • L Offline
                              Lakotaubp @PhAndersson
                              last edited by 22 Dec 2021, 15:04

                              @phandersson If you are on OTA20 yoh will not get a new stable version until the next OTA is ready. You could try installing the dev download, see if two sims show then change straight back to the stable channel and see if they remain.

                              C P 2 Replies Last reply 22 Dec 2021, 15:42 Reply Quote 0
                              • C Offline
                                c4pp4 @Lakotaubp
                                last edited by 22 Dec 2021, 15:42

                                @lakotaubp said in Dual-SIM + OTA-20 on Mi A2:

                                If you are on OTA20 yoh will not get a new stable version until the next OTA is ready.

                                I disagree, the procedure I described works in my case - Xperia X and Mi A2.

                                @PhAndersson
                                If you are unlucky with it, do what @Lakotaubp said.

                                1 Reply Last reply Reply Quote 0
                                • P Offline
                                  PhAndersson @Lakotaubp
                                  last edited by 22 Dec 2021, 16:52

                                  @lakotaubp Following your suggestion, I just switched to "dev" channel and installed the image (ver. 763).

                                  I'm happy to report that this restored access to both SIM slots -- see screenshot below:

                                  screenshot20211222_174645799_cropped.png

                                  I'll now switch back to the stable channel and report again.

                                  Xiaomi Mi A2 (16.04 OTA-25/stable) with 2 SIMs
                                  Daily driver: Google Pixel 3a (20.04 OTA-8/stable) [was: Nokia N900 (Maemo) from 2009].

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                                  • P Offline
                                    PhAndersson
                                    last edited by 22 Dec 2021, 16:58

                                    Well, I can select the stable channel again, but nothing happens: the updater doesn't detect anything to download (even after closing and restarting the "Settings" app).

                                    Xiaomi Mi A2 (16.04 OTA-25/stable) with 2 SIMs
                                    Daily driver: Google Pixel 3a (20.04 OTA-8/stable) [was: Nokia N900 (Maemo) from 2009].

                                    L 1 Reply Last reply 22 Dec 2021, 17:42 Reply Quote 0
                                    • L Offline
                                      Lakotaubp @PhAndersson
                                      last edited by 22 Dec 2021, 17:42

                                      @phandersson Try a complete shutdown and reboot of the phone sometimes this does play up.

                                      P 1 Reply Last reply 22 Dec 2021, 19:16 Reply Quote 0
                                      • P Offline
                                        PhAndersson @Lakotaubp
                                        last edited by 22 Dec 2021, 19:16

                                        @lakotaubp Same behaviour after power cycle.

                                        What's strange is that after switching back to the stable channel, the main "Settings" screen shows 1 update available (see screenshot below):

                                        screenshot20211222_201303889_cropped.png

                                        But when tapping on that line, and after "checking for updates", it still returns "Software is up to date".

                                        Xiaomi Mi A2 (16.04 OTA-25/stable) with 2 SIMs
                                        Daily driver: Google Pixel 3a (20.04 OTA-8/stable) [was: Nokia N900 (Maemo) from 2009].

                                        L 1 Reply Last reply 22 Dec 2021, 19:37 Reply Quote 0
                                        • L Offline
                                          Lakotaubp @PhAndersson
                                          last edited by 22 Dec 2021, 19:37

                                          @phandersson So you are back on stable with 2 simsworking? Might just be an overlap of updates between being onndev and going back to stable. Should be safe enough to ignore it and carry on the next stable update should remove it.

                                          ? P 2 Replies Last reply 22 Dec 2021, 19:45 Reply Quote 0
                                          • ? Offline
                                            A Former User @Lakotaubp
                                            last edited by 22 Dec 2021, 19:45

                                            The update servers generally have a lot of problems if you haven't deleted old downloads. If I were them, I would always delete installed system updates. Then new updates should also go through without problems. Sometimes, however, the updates bounce back. I was told that this is an old bug and will be tackled again.

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