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    Camera app "Capture failed"

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      • _ Offline
        _Anna_
        last edited by

        Hi
        Camera worked fine on my Sony xperia until I install anbox (coïncidence ?) Ever since, I can't take a picture but I can record a video and take screenshots The camera application opens and displays images as normal, everything is fine until the app tries to take a picture. I have the following error :

        Capture failed
Restarting your device might fix the problem.

        I try reboot multiple times,I uninstalled anbox, uninstall then reinstall camera-app with no luck. I verified what's explained here : solved-capture-failed-for-camera-app-screenshots-missing-and-gallery-app-malfunction(https://forums.ubports.com/topic/3366/solved-capture-failed-for-camera-app-screenshots-missing-and-gallery-app-malfunction)
        But it doesn't fix the problem/

        Does anyone know how I could fix this ?
        Thanks !

        Device is Sony Xperia X
        OS is Ubuntu 16.04 (OTA-21) that I updated yesterday
        Here's the camera-app's log after just one start :

        library "libgui.so" wasn't loaded and RTLD_NOLOAD prevented it
Creating a QMirClientScreen now
Import path added "/usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/lib/aarch64-linux-gnu"
Camera app directory "/usr/share/click/preinstalled/com.ubuntu.camera/3.2.3"
virtual QMediaService* AalServicePlugin::create(const QString&) "org.qt-project.qt.mediaplayer"
Using Hybris video sink
virtual QMediaPlayer::State AalMediaPlayerControl::state() const 

virtual QMediaPlayer::MediaStatus AalMediaPlayerControl::mediaStatus() const 

virtual void AalMediaPlayerControl::stop() 

virtual void AalMediaPlayerControl::setMedia(const QMediaContent&, QIODevice*) 

setMedia() media:  QUrl("file:///usr/share/sounds/ubports/camera/click/camera_click.ogg")
virtual QMediaPlayer::MediaStatus AalMediaPlayerControl::mediaStatus() const 

Setting media to:  QUrl("file:///usr/share/sounds/ubports/camera/click/camera_click.ogg")
PlaybackStatus changed to:  "stopped"
m_surface is NULL, can't update video texture 

qq= QDeclarativeCamera_QML_31(0x11320770) 0x113b2570
error calling result "An AppArmor policy prevents this sender from sending this message to this recipient; type=\"method_call\", sender=\":1.112\" (uid=32011 pid=7688 comm=\"./camera-app \") interface=\"com.canonical.libertine.Service.Operations\" member=\"list\" error name=\"(unset)\" requested_reply=\"0\" destination=\"com.canonical.libertine.Service\" (uid=32011 pid=5024 comm=\"/usr/bin/python3 /usr/bin/libertined \")"
error calling result "An AppArmor policy prevents this sender from sending this message to this recipient; type=\"method_call\", sender=\":1.112\" (uid=32011 pid=7688 comm=\"./camera-app \") interface=\"com.canonical.libertine.Service.OperationsMonitor\" member=\"running\" error name=\"(unset)\" requested_reply=\"0\" destination=\"com.canonical.libertine.Service\" (uid=32011 pid=5024 comm=\"/usr/bin/python3 /usr/bin/libertined \")"
lastError - no arguments?
error calling result "An AppArmor policy prevents this sender from sending this message to this recipient; type=\"method_call\", sender=\":1.112\" (uid=32011 pid=7688 comm=\"./camera-app \") interface=\"com.canonical.libertine.Service.OperationsMonitor\" member=\"last_error\" error name=\"(unset)\" requested_reply=\"0\" destination=\"com.canonical.libertine.Service\" (uid=32011 pid=5024 comm=\"/usr/bin/python3 /usr/bin/libertined \")"
lastError - no arguments?
error calling result "An AppArmor policy prevents this sender from sending this message to this recipient; type=\"method_call\", sender=\":1.112\" (uid=32011 pid=7688 comm=\"./camera-app \") interface=\"com.canonical.libertine.Service.OperationsMonitor\" member=\"result\" error name=\"(unset)\" requested_reply=\"0\" destination=\"com.canonical.libertine.Service\" (uid=32011 pid=5024 comm=\"/usr/bin/python3 /usr/bin/libertined \")"
lastError - no arguments?
PlaybackStatus changed to:  "paused"
virtual void AalMediaRecorderControl::applySettings()  is not used
** Application is now active
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/ViewFinderExportConfirmation.qml:75:17: QML Item: Binding loop detected for property "height"
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/ViewFinderExportConfirmation.qml:75:17: QML Item: Binding loop detected for property "height"
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/ViewFinderExportConfirmation.qml:75:17: QML Item: Binding loop detected for property "height"
Loading module: 'libubuntu_application_api_touch_mirclient.so.3.0.0'
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/ViewFinderOverlay.qml:46:5: QML Settings: Failed to initialize QSettings instance. Status code is: 1
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/ViewFinderOverlay.qml:46:5: QML Settings: The following application identifiers have not been set: QVector("organizationName")
qml: updateViewfinderResolution: viewfinder resolutions is not known yet.
qml: updateViewfinderResolution: viewfinder resolutions is not known yet.
Could not create AF_NETLINK socket (Permission denied)
propsReply "An AppArmor policy prevents this sender from sending this message to this recipient; type=\"method_call\", sender=\":1.125\" (uid=32011 pid=7688 comm=\"./camera-app \") interface=\"org.freedesktop.DBus.Properties\" member=\"GetAll\" error name=\"(unset)\" requested_reply=\"0\" destination=\"org.freedesktop.NetworkManager\" (uid=0 pid=2002 comm=\"NetworkManager \")"
nmReply "An AppArmor policy prevents this sender from sending this message to this recipient; type=\"method_call\", sender=\":1.125\" (uid=32011 pid=7688 comm=\"./camera-app \") interface=\"org.freedesktop.NetworkManager\" member=\"GetDevices\" error name=\"(unset)\" requested_reply=\"0\" destination=\"org.freedesktop.NetworkManager\" (uid=0 pid=2002 comm=\"NetworkManager \")"
"Object path cannot be empty"
(AalImageEncoderControl::setSize) ** Image and thumbnail aspect ratios are different. Thumbnails will look wrong!
QObject::connect: No such slot AalImageCaptureControl::onPreviewReady()
qml: updateViewfinderResolution: viewfinder resolutions is not known yet.
qml: updateViewfinderResolution: viewfinder resolutions is not known yet.
qml: updateViewfinderResolution: viewfinder resolutions is not known yet.
qml: updateViewfinderResolution: viewfinder resolutions is not known yet.
qml: updateViewfinderResolution: viewfinder resolutions is not known yet.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/StopWatch.qml:37:5: QML QQuickBorderImage: Protocol "" is unknown
virtual void AalMediaRecorderControl::applySettings()  is not used
virtual QSGVideoNode* ShaderVideoNodePlugin::createNode(const QVideoSurfaceFormat&)
m_surface is NULL, can't update video texture 

[PERFORMANCE]: Last frame took 57 ms to render.
[PERFORMANCE]: Last frame took 91 ms to render.
qq= ResponsiveGridView_QMLTYPE_95_QML_100(0x1197ad20) 0x1197d400
QFileSystemWatcher::removePaths: list is empty
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:74:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:98:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:110:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:123:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:135:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:147:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:159:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/PhotogridView.qml:108:5: QML Settings: Failed to initialize QSettings instance. Status code is: 1
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/PhotogridView.qml:108:5: QML Settings: The following application identifiers have not been set: QVector("organizationName")
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/MediaInfoPopover.qml:30:5: QML Item: Binding loop detected for property "height"
file:///usr/lib/aarch64-linux-gnu/qt5/qml/Ubuntu/Components/Popups/1.3/Popover.qml:250:9: QML Item: Binding loop detected for property "height"
file:///usr/lib/aarch64-linux-gnu/qt5/qml/Ubuntu/Components/Themes/Ambiance/1.3/BubbleShape.qml:101:5: QML QQuickBorderImage: Protocol "" is unknown
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/MediaInfoPopover.qml:57: TypeError: Cannot read property 'Exif.Image.ImageWidth' of undefined
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/MediaInfoPopover.qml:57: TypeError: Cannot read property 'Exif.Image.ImageLength' of undefined
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/MediaInfoPopover.qml:57: TypeError: Cannot read property 'Exif.Image.DateTime' of undefined
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/MediaInfoPopover.qml:57: TypeError: Cannot read property 'Exif.Image.Model' of undefined
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/MediaInfoPopover.qml:57: TypeError: Cannot read property 'Exif.Image.Copyright' of undefined
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/MediaInfoPopover.qml:57: TypeError: Cannot read property 'Exif.Image.ExposureTime' of undefined
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/MediaInfoPopover.qml:57: TypeError: Cannot read property 'Exif.Image.FNumber' of undefined
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/MediaInfoPopover.qml:57: TypeError: Cannot read property 'Exif.Image.NewSubfileType' of undefined
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/SlideshowView.qml:47: TypeError: Cannot read property 'isSelected' of null
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/MediaInfoPopover.qml:62: TypeError: Cannot read property 'Exif.Photo.Flash' of undefined
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/MediaInfoPopover.qml:11: TypeError: Cannot read property 'url' of undefined
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/SlideshowView.qml:388: TypeError: Cannot call method 'getMedia' of null
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/SlideshowView.qml:422: TypeError: Cannot read property 'actions' of null
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/OptionButton.qml:24:5: Unable to assign [undefined] to QString
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/OptionButton.qml:24:5: Unable to assign [undefined] to QString
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/MediaInfoPopover.qml:11: TypeError: Cannot read property 'url' of null
[PERFORMANCE]: Last frame took 33 ms to render.
	ext1: 0, ext2: 0 
virtual void AalMediaPlayerControl::play() 

void AalMediaPlayerService::play()
Actually calling m_hubPlayerSession->play()
PlaybackStatus changed to:  "playing"
QFile::rename: Empty or null file name
QCameraImageCapture error: "Could not save image to /home/phablet/Pictures/com.ubuntu.camera/image20220107_230003170.jpg"
qml: Image capture failed for request 1: Could not save image to /home/phablet/Pictures/com.ubuntu.camera/image20220107_230003170.jpg
[PERFORMANCE]: Last frame took 51 ms to render.
void AalMediaPlayerControl::playbackComplete() 

virtual void AalMediaPlayerControl::stop() 

void AalVideoRendererControl::playbackComplete()
PlaybackStatus changed to:  "stopped"
qt.qpa.mirclient: Attempted to deliver an event to a non-existent window, ignoring.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:74:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:98:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:110:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:123:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:135:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:147:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:159:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:74:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:98:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:110:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:123:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:135:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:147:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:159:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:74:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:98:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:110:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:123:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:135:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:147:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:159:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:74:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:98:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:110:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:123:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:135:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:147:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:159:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:74:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:98:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:110:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:123:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:135:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:147:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:159:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:74:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:98:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:110:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:123:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:135:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:147:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
file:///usr/share/click/preinstalled/com.ubuntu.camera/3.2.3/GalleryViewHeader.qml:159:9: QML IconButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
        LakotaubpL 1 Reply Last reply Reply Quote 0
        • LakotaubpL Offline
          Lakotaubp @_Anna_
          last edited by

          @_anna_ Anbox is not really the best option anymore. Might it be best to remove it and try WayDroid instead?

          MoemM 1 Reply Last reply Reply Quote 0
          • MoemM Offline
            Moem @Lakotaubp
            last edited by

            @lakotaubp said in Camera app "Capture failed":

            Might it be best to remove it and try WayDroid instead?

            Xperia X does not support WayDroid as it's a pre-Halium9 device.

            Is currently using an Op5t
            Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

            LakotaubpL 1 Reply Last reply Reply Quote 0
            • LakotaubpL Offline
              Lakotaubp @Moem
              last edited by

              @moem I can never remember all these things 😞 it's age 🙂

              MoemM 1 Reply Last reply Reply Quote 0
              • MoemM Offline
                Moem @Lakotaubp
                last edited by

                @lakotaubp it happens to us all!

                OP, have you tried reflashing Ubuntu Touch to the device while unticking the 'wipe user data' box? It fixes many problems.

                Is currently using an Op5t
                Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

                1 Reply Last reply Reply Quote 1
                • _ Offline
                  _Anna_
                  last edited by

                  @moem thanks for your answer 🙂 i'm not sure I understand, as english is not my first language, but I would prefer not to reinstall ubuntu touch because I want to keep my sms, mms, my bookmarks on Pure map, etc
                  I may have to , though

                  MoemM 1 Reply Last reply Reply Quote 0
                  • MoemM Offline
                    Moem @_Anna_
                    last edited by

                    @_anna_ said in Camera app "Capture failed":

                    I would prefer not to reinstall ubuntu touch because I want to keep my sms, mms, my bookmarks on Pure map, etc

                    Don't worry! They will stay. If you reinstall, and make sure that the box is NOT ticked for 'wipe user data', you will keep all of these things.

                    This is a ticked box: ☑️
                    This is a box that is not ticked, or unticked: 🔲
                    I hope that makes it clearer what I mean.

                    Is currently using an Op5t
                    Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

                    _ 1 Reply Last reply Reply Quote 1
                    • _ Offline
                      _Anna_ @Moem
                      last edited by

                      @moem I fix it ! 😵 unbelieable
                      I I just reinstalled the camera-app via apt-get in a terminal

                      sudo apt-get install camera-app

                      Via the open-store doesn't work. I don't know why,and I don't care I'm SO happy to have my ubports phone back !
                      Thanks for the answers

                      1 Reply Last reply Reply Quote 3
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