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Not receiving some text messages

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    • K Online
      Keneda @fitz
      last edited by 27 Mar 2022, 23:06

      @fitz
      Is the problem recent or old ?
      I mean does it happen on OTA 22.
      Are messages SMS or MMS ?

      There is some huge work that's been done by @jezek and @lduboeuf for such problems with MMS, but SMS never had that kind of issue, in a general matter at least.

      2015-2023 : Meizu MX4 ☠️⚰️✝️
      2023-2024 : Nexus 5 ☠️⚰️✝️
      2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
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      F 1 Reply Last reply 28 Mar 2022, 01:05 Reply Quote 0
      • F Offline
        fitz @Keneda
        last edited by 28 Mar 2022, 01:05

        @keneda

        Thanks for the response. The problem is new. I don't know what OTA 22 is. I see here that the OS was updated on 4/6/22, so the update might have broken something. I have MMS messages enabled, but these people were just sending me short texts, no images or anything. I'm not sure how to know if they were sending SMS or MMS.

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        • L Offline
          lduboeuf @fitz
          last edited by 28 Mar 2022, 10:09

          @fitz I had exactly that use case few weeks ago with one of my contact, thought it was a provider issue.
          I don't see any changes happening on UT regarding the telephony stack since < 6 months, some logs to check if its possible to reproduce:
          dbus.log

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          • F Offline
            fitz
            last edited by 28 Mar 2022, 14:59

            Okay. That's interesting. Thing is, it happened two times for me.... that I know of. I assume you mean this would be my provider's issue, not theirs'? thanks.

            L 1 Reply Last reply 28 Mar 2022, 17:46 Reply Quote 0
            • L Offline
              lduboeuf @fitz
              last edited by 28 Mar 2022, 17:46

              @fitz this is going to be hard to know, device issue, provider issue ?. I was wrong, i was thinking more of a device issue concerning my contact.
              Let see if it happens now more often. I signaled my contact to call me if she send a sms and i don't answer a day later...

              F 1 Reply Last reply 28 Mar 2022, 18:10 Reply Quote 0
              • F Offline
                fitz @lduboeuf
                last edited by 28 Mar 2022, 18:10

                @lduboeuf

                Okay. Also, this happened right after the OS update on 4/6/22, so that could be related.

                F 1 Reply Last reply 28 Mar 2022, 18:13 Reply Quote 0
                • F Offline
                  fitz @fitz
                  last edited by 28 Mar 2022, 18:13

                  Also, it might have something to do with texts sent while the phone is turned off. Not sure.

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                  • C Offline
                    Csanderson0313
                    last edited by 30 Mar 2022, 13:33

                    Im having the same issue but not receiving any text and cellular data not working. Im pretty sure this is right after the new update

                    F L 2 Replies Last reply 31 Mar 2022, 02:52 Reply Quote 0
                    • F Offline
                      fitz @Csanderson0313
                      last edited by 31 Mar 2022, 02:52

                      @csanderson0313

                      Yeah, and why does my phone say it was last updated 4/6/22? Does yours say that? That's next week.

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                      • L Offline
                        lduboeuf @Csanderson0313
                        last edited by 31 Mar 2022, 10:02

                        @csanderson0313 humm, can't reproduce.
                        Have you changed something in settings ? Which device ?

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