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    Phone no longer charges since latest OTA update

    Scheduled Pinned Locked Moved Solved Xiaomi Mi A2
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      • P Offline
        PhAndersson
        last edited by

        I applied OTA-24 yesterday. Since then, the phone no longer charges when I plug it into the PC while booted to UT. When I do, the battery icon turns green and the lightning symbol appears for about one second, then it disappears and the battery icon turn white again. If I let it plugged in for hours, the battery charge doesn't increase.

        Turning the phone off and plugging it to a regular USB charger still works, thankfully.

        Another side effect of the latest update is that touching the fingerprint sensor at the back no longer wakes the phone up (not a big deal as far as I'm concerned, but a regression nonetheless).

        Xiaomi Mi A2 (16.04 OTA-25/stable) initially with 2 SIMs
        Daily driver: Google Pixel 3a (20.04 OTA-8/stable) [was: Nokia N900 (Maemo) from 2009].

        LakotaubpL 1 Reply Last reply Reply Quote 0
        • P Offline
          PhAndersson
          last edited by

          After retesting yesterday and today, issue no longer manifest itself (don't know why). And that also covers waking up the phone by touching the fingerprint sensor at the back.

          In any case, thread can be marked as resolved (my apologies for the noise).

          Xiaomi Mi A2 (16.04 OTA-25/stable) initially with 2 SIMs
          Daily driver: Google Pixel 3a (20.04 OTA-8/stable) [was: Nokia N900 (Maemo) from 2009].

          1 Reply Last reply Reply Quote 0
          • LakotaubpL Offline
            Lakotaubp @PhAndersson
            last edited by

            @phandersson The blog will tel;l you where to report issues with OTA-24 https://ubports.com/blog/ubports-news-1/post/ubuntu-touch-ota-24-release-3872 Thanks

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            • P Offline
              PhAndersson @Lakotaubp
              last edited by

              @lakotaubp Many thanks for the pointer. Problem reported as https://github.com/ubports/ubuntu-touch/issues/2076.

              Xiaomi Mi A2 (16.04 OTA-25/stable) initially with 2 SIMs
              Daily driver: Google Pixel 3a (20.04 OTA-8/stable) [was: Nokia N900 (Maemo) from 2009].

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              • P Offline
                PhAndersson
                last edited by

                Small clarification: if the USB cable is plugged after unlocking the phone (I'm talking about the UT-level PIN, not the SIM PIN), then charging takes place as expected.

                Xiaomi Mi A2 (16.04 OTA-25/stable) initially with 2 SIMs
                Daily driver: Google Pixel 3a (20.04 OTA-8/stable) [was: Nokia N900 (Maemo) from 2009].

                1 Reply Last reply Reply Quote 0
                • P Offline
                  PhAndersson
                  last edited by

                  After retesting yesterday and today, issue no longer manifest itself (don't know why). And that also covers waking up the phone by touching the fingerprint sensor at the back.

                  In any case, thread can be marked as resolved (my apologies for the noise).

                  Xiaomi Mi A2 (16.04 OTA-25/stable) initially with 2 SIMs
                  Daily driver: Google Pixel 3a (20.04 OTA-8/stable) [was: Nokia N900 (Maemo) from 2009].

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                  • J Offline
                    johndoe
                    last edited by

                    When a Xiaomi Mi A2 I used did not charge anymore or only very slowly, the problem was fixed by using a different USB cable and a stronger charger.
                    The old USB cable and charger still worked perfectly fine with other mobile phones, so this was clearly an issue with the Xiaomi Mi A2.
                    This was under Android, so I think this is a hardware problem, that can appear after some time.

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