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    Touchscreen not working pixel 3a xl

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      • D Offline
        dwray85
        last edited by

        Tried 16.04 about a year ago and didn't really like it. Came to check progress and seen 20.04 so I installed that last night. Only issue is touch screen is not working. I tried 16.04 again and the touch isn't working either. Tried stable, rc, and dev. Reinstall android and touch is working in the OS and in recovery. Not too many posts about this issue and have read if it's a replacement generic screen but I bought this phone new when released and never had the screen repaired.

        Are there commands where I can check the screen functionality? Navigating with mouse and using on screen keyboard

        MrT10001M lduboeufL 2 Replies Last reply Reply Quote 0
        • MrT10001M Offline
          MrT10001 @dwray85
          last edited by

          @dwray85 You are/were on the stipulated version of Android before installing UT?

          Xiaomi Redmi Note 7.... And more...
          I have too many devices...

          D 1 Reply Last reply Reply Quote 0
          • lduboeufL Offline
            lduboeuf @dwray85
            last edited by lduboeuf

            @dwray85 it seems you are not the only one, 2 users on Pixel3a Telegram channel reported that.
            Unfortunatly, no solution found yet. But yes as @MrT10001 said double check if you used the correct Androi version. Using the last Android flash tool is recommended too: https://developer.android.com/tools/releases/platform-tools

            https://t.me/ubports_pixel3a

            1 Reply Last reply Reply Quote 0
            • D Offline
              dwray85 @MrT10001
              last edited by

              @MrT10001 it was on the latest android 9 release

              lduboeufL 1 Reply Last reply Reply Quote 0
              • lduboeufL Offline
                lduboeuf @dwray85
                last edited by

                @dwray85 said in Touchscreen not working pixel 3a xl:

                @MrT10001 it was on the latest android 9 release

                That specific version is needed: PQ3B.190801.002

                see https://devices.ubuntu-touch.io/device/bonito preparatory step

                MrT10001M 1 Reply Last reply Reply Quote 0
                • MrT10001M Offline
                  MrT10001 @lduboeuf
                  last edited by

                  @lduboeuf yes that one is the last version of Android 9. Looks like the issue that plagued the Redmi Note 7 on Xenial about two years ago with using two types of touchscreen.

                  Xiaomi Redmi Note 7.... And more...
                  I have too many devices...

                  lduboeufL D 2 Replies Last reply Reply Quote 0
                  • lduboeufL Offline
                    lduboeuf @MrT10001
                    last edited by

                    @MrT10001 said in Touchscreen not working pixel 3a xl:

                    @lduboeuf yes that one is the last version of Android 9. Looks like the issue that plagued the Redmi Note 7 on Xenial about two years ago with using two types of touchscreen.

                    ah "interesting", how it has been resolved for the RN7 ?

                    MrT10001M 1 Reply Last reply Reply Quote 0
                    • MrT10001M Offline
                      MrT10001 @lduboeuf
                      last edited by

                      @lduboeuf When I get on my pc, I'll look back through the notes.

                      Xiaomi Redmi Note 7.... And more...
                      I have too many devices...

                      lduboeufL 1 Reply Last reply Reply Quote 0
                      • lduboeufL Offline
                        lduboeuf @MrT10001
                        last edited by

                        @MrT10001 said in Touchscreen not working pixel 3a xl:

                        @lduboeuf When I get on my pc, I'll look back through the notes.

                        thx, it appears Alfred have a lead, @dwray85 stay tuned

                        lduboeufL 1 Reply Last reply Reply Quote -1
                        • lduboeufL Offline
                          lduboeuf @lduboeuf
                          last edited by

                          @lduboeuf said in Touchscreen not working pixel 3a xl:

                          @MrT10001 said in Touchscreen not working pixel 3a xl:

                          @lduboeuf When I get on my pc, I'll look back through the notes.

                          thx, it appears Alfred have a lead, @dwray85 stay tuned

                          @dwray85 please test again on 20.04 devel tomorrow around midday, a new test version should be ready.

                          D 1 Reply Last reply Reply Quote 0
                          • D Offline
                            dwray85 @MrT10001
                            last edited by

                            @MrT10001 said in Touchscreen not working pixel 3a xl:

                            using two types of touchscreen

                            Do you mean because I'm flashing with a tablet that has touchscreen?

                            MrT10001M 1 Reply Last reply Reply Quote 0
                            • MrT10001M Offline
                              MrT10001 @dwray85
                              last edited by

                              @dwray85 No, manufacturers constantly revise hardware on a devices production run. Down to making software improvements, removing faulty components (usually the eMMC failing early) and supply/demand of component parts such as RAM chips. This may have happened with the Touchscreen, so you get the same device, but slightly different components.

                              Xiaomi Redmi Note 7.... And more...
                              I have too many devices...

                              1 Reply Last reply Reply Quote 0
                              • D Offline
                                dwray85 @lduboeuf
                                last edited by

                                @lduboeuf I tried the devel build just now and it's the same no touch functionality. Is there a command I should run to give you an output or something like a log?

                                lduboeufL 2 Replies Last reply Reply Quote 0
                                • lduboeufL Offline
                                  lduboeuf @dwray85
                                  last edited by

                                  @dwray85 said in Touchscreen not working pixel 3a xl:

                                  @lduboeuf I tried the devel build just now and it's the same no touch functionality. Is there a command I should run to give you an output or something like a log?

                                  no idea sorry. Maybe try again new devel ?

                                  1 Reply Last reply Reply Quote 0
                                  • lduboeufL Offline
                                    lduboeuf @dwray85
                                    last edited by

                                    @dwray85 said in Touchscreen not working pixel 3a xl:

                                    @lduboeuf I tried the devel build just now and it's the same no touch functionality. Is there a command I should run to give you an output or something like a log?

                                    apparently, you would need to reinstall Android again + UT last devel

                                    D 1 Reply Last reply Reply Quote 0
                                    • MrT10001M Offline
                                      MrT10001
                                      last edited by

                                      Unfortunately I have gone through my notes and saved files, cannot find the bit about the Redmi note 7 using different screens that caused non functioning issues. I definitely remember it at the time as I had a rather expensive device I didn't want to soft brick.

                                      Xiaomi Redmi Note 7.... And more...
                                      I have too many devices...

                                      1 Reply Last reply Reply Quote 0
                                      • D Offline
                                        dwray85 @lduboeuf
                                        last edited by

                                        @lduboeuf yeah that's what I did. All all three builds again going through the complete process again for each

                                        W 1 Reply Last reply Reply Quote 0
                                        • W Offline
                                          WillemHexspoor @dwray85
                                          last edited by

                                          @dwray85 Are you sure that you flashed the Bonito Android image instead of Sargo? I had a similar issue when installing UT on my Pixel 3A and I mixed up the Android images.

                                          D 1 Reply Last reply Reply Quote 0
                                          • D Offline
                                            dwray85 @WillemHexspoor
                                            last edited by

                                            @WillemHexspoor sorry been gone for work the past two weeks. Yes I flashed the correct version both android 9 and ut 16.04/20.04. I've since flashed android 12 and gave the phone to my son and am waiting to purchase another phone but the two I bought were listed as unlocked G020C models and both received were Verizon G020A models. I specified which model I wanted and it had a sticker on the front as G020C but Google label on box was G020A and had Verizon sim. Contacted seller, returned, and was told I would get correct but got a different device with same G020A package. Waiting for that return to process and find a different seller now but it's just weird that it worked on my device previously when I tried it before.

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