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Errors after re-install

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    • S Offline
      Scofus
      last edited by 23 Feb 2025, 21:02

      Pixel 3A
      Started with 20.04 stable, I believe up-to-date

      So this all started when my gallery app stopped working (crashed on start up). I uninstalled it, and reinstall it from Open Store. Dont worry, I was already reprimanded that I should not uninstall core apps. (Gallery still crashed on start).

      Someone told me I had to reinstall Ubuntu Touch from the installer without wiping data to get it back. I tried that today. There were issues.

      • There was a while I could not exit Fastboot after installation
      • I reinstalled, and was able to get out of fastboot. But then I had issues with the apps
      • Calendar dates disappeared
      • accounts disappeared from my budgeting app, but its transactions remained
      • Internet: I am showing mobile data and wifi work at the indicator. However, apps are having an issue
      • list item* Morph and Sapot browsers give endless “connection untrusted” prompts to any webpage.
      • Open Store is stuck on spinning indicator
      • Teleports can still receive chat updates, and I can download a video from it
      • I can send texts, but they do not show in the timeline of texts.
      • I can receive texts and make calls

      My first guess is to back up my data, and do a full whipe install. But I wanted to check here first. Any help is apppriciated.

      A 1 Reply Last reply 23 Feb 2025, 21:25 Reply Quote 0
      • A Offline
        arubislander @Scofus
        last edited by 23 Feb 2025, 21:25

        @Scofus sounds like your device is not at the right date.
        Could you check that it has the correct date and time. And also while you are at it check that you did in fact install 20.04 and not 16.04 by mistake?

        🇦🇼 🇳🇱 🇺🇸 🇪🇸
        Happily running Ubuntu Touch
        Google Pixel 3a (20.04 DEV)
        JingPad (24.04 preview)
        Meizu Pro 5 (16.04 DEV)

        S 1 Reply Last reply 25 Feb 2025, 02:10 Reply Quote 0
        • S Offline
          Scofus @arubislander
          last edited by 25 Feb 2025, 02:10

          @arubislander This did indeed fix the internet/calender issue. Thank you.

          Now if I could get my gallery app back.

          L 1 Reply Last reply 25 Feb 2025, 07:54 Reply Quote 0
          • L Offline
            Luksus @Scofus
            last edited by 25 Feb 2025, 07:54

            @Scofus did you already try, to clear your gallery app cache folder?

            Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

            S 1 Reply Last reply 4 Mar 2025, 19:29 Reply Quote 0
            • S Offline
              Scofus @Luksus
              last edited by 4 Mar 2025, 19:29

              @Luksus no, I dont know how to do that.

              L 1 Reply Last reply 4 Mar 2025, 20:10 Reply Quote 0
              • L Offline
                Luksus @Scofus
                last edited by 4 Mar 2025, 20:10

                @Scofus you can use the UT Tweak Tool from openstore.
                There you need to select "apps" in the menu and then search for the gallery app.
                There you can clear cache and other data of that app.

                Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

                S 1 Reply Last reply 6 Mar 2025, 23:34 Reply Quote 0
                • S Offline
                  Scofus @Luksus
                  last edited by 6 Mar 2025, 23:34

                  @Luksus it does not show. Even when I sort for scope or has app.

                  Tried installing again. But progress gets to 100%, spins its wheels, then gives the same install button again. Doesnt show in UT Tweak after this.

                  1 Reply Last reply Reply Quote 0
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