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    Errors after re-install

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      • S Offline
        Scofus
        last edited by

        Pixel 3A
        Started with 20.04 stable, I believe up-to-date

        So this all started when my gallery app stopped working (crashed on start up). I uninstalled it, and reinstall it from Open Store. Dont worry, I was already reprimanded that I should not uninstall core apps. (Gallery still crashed on start).

        Someone told me I had to reinstall Ubuntu Touch from the installer without wiping data to get it back. I tried that today. There were issues.

        • There was a while I could not exit Fastboot after installation
        • I reinstalled, and was able to get out of fastboot. But then I had issues with the apps
        • Calendar dates disappeared
        • accounts disappeared from my budgeting app, but its transactions remained
        • Internet: I am showing mobile data and wifi work at the indicator. However, apps are having an issue
        • list item* Morph and Sapot browsers give endless “connection untrusted” prompts to any webpage.
        • Open Store is stuck on spinning indicator
        • Teleports can still receive chat updates, and I can download a video from it
        • I can send texts, but they do not show in the timeline of texts.
        • I can receive texts and make calls

        My first guess is to back up my data, and do a full whipe install. But I wanted to check here first. Any help is apppriciated.

        arubislanderA 1 Reply Last reply Reply Quote 0
        • arubislanderA Offline
          arubislander @Scofus
          last edited by

          @Scofus sounds like your device is not at the right date.
          Could you check that it has the correct date and time. And also while you are at it check that you did in fact install 20.04 and not 16.04 by mistake?

          🇦🇼 🇳🇱 🇺🇸 🇪🇸
          Happily running Ubuntu Touch
          Google Pixel 3a (20.04 DEV)
          JingPad (24.04 preview)
          Meizu Pro 5 (16.04 DEV)

          S 1 Reply Last reply Reply Quote 0
          • S Offline
            Scofus @arubislander
            last edited by

            @arubislander This did indeed fix the internet/calender issue. Thank you.

            Now if I could get my gallery app back.

            LuksusL 1 Reply Last reply Reply Quote 0
            • LuksusL Offline
              Luksus @Scofus
              last edited by

              @Scofus did you already try, to clear your gallery app cache folder?

              Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

              S 1 Reply Last reply Reply Quote 0
              • S Offline
                Scofus @Luksus
                last edited by

                @Luksus no, I dont know how to do that.

                LuksusL 1 Reply Last reply Reply Quote 0
                • LuksusL Offline
                  Luksus @Scofus
                  last edited by

                  @Scofus you can use the UT Tweak Tool from openstore.
                  There you need to select "apps" in the menu and then search for the gallery app.
                  There you can clear cache and other data of that app.

                  Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

                  S 1 Reply Last reply Reply Quote 0
                  • S Offline
                    Scofus @Luksus
                    last edited by

                    @Luksus it does not show. Even when I sort for scope or has app.

                    Tried installing again. But progress gets to 100%, spins its wheels, then gives the same install button again. Doesnt show in UT Tweak after this.

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