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    FP4 can install Android 11/12/13 and /e/OS 11/12/13 and PostMarkOS, except Ubuntu Touch

    Scheduled Pinned Locked Moved Fairphone 4
    38 Posts 6 Posters 1.7k Views 1 Watching
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      • L Offline
        liam
        last edited by Keneda

        appreciate if anyone can help for this issue?
        I can install official image of Android from the Fairphone site(Android 11) successfully,
        but no matter I tried how many times when install Ubuntu Touch, it still can not work as show the same issue like below,
        even running in the fastbootd mode, I think the partition it lives on got deleted or corrupted, but I don't know how to fix it,
        below log show the error.

        UBports Installer 0.11.1 (exe)

        Environment
        Microsoft Windows 10 专业版 10.0.19045 Windows 10.0.19045 x64 19045 0.0 NodeJS v20.18.3

        Device
        FP4 (Fairphone 4)

        Target OS
        Ubuntu Touch

        Settings
        {"bootstrap":true,"partition":true,"wipe":true,"channel":"20.04/arm64/android9plus/stable"}

        Log

        info: Welcome to the UBports Installer version 0.11.1!
verbose: Running on: Microsoft Windows 10 专业版 10.0.19045 Windows 10.0.19045 x64 19045 0.0 NodeJS v20.18.3
verbose: Versions: {"node":"20.18.3","acorn":"8.14.0","ada":"2.9.2","ares":"1.34.4","base64":"0.5.2","brotli":"1.0.9","cjs_module_lexer":"1.4.1","cldr":"44.1","icu":"74.2","llhttp":"8.1.2","modules":"130","napi":"9","nghttp2":"1.61.0","openssl":"0.0.0","simdutf":"5.6.4","tz":"2024a","undici":"6.21.1","unicode":"15.1","uv":"1.46.0","uvwasi":"0.0.21","v8":"13.0.245.25-electron.0","zlib":"1.3.0.1-motley","electron":"33.4.11","chrome":"130.0.6723.191"}
verbose: Reading config file: undefined
command: exec: {"cmd":["heimdall","detect"],"error":{"message":"Command failed: C:\\Users\\liam_\\AppData\\Local\\Temp\\2yxwW8whbiJqfQPitAHi2PfPSvE\\resources\\app.asar.unpacked\\node_modules\\android-tools-bin\\dist\\win32\\x86\\heimdall.exe detect\nERROR: Failed to detect compatible download-mode device.","code":1},"stderr":"ERROR: Failed to detect compatible download-mode device."}
warn: Please update: https://devices.ubuntu-touch.io/installer/?package=exe
command: exec: {"cmd":["adb","-P",5037,"kill-server"],"stderr":"cannot connect to daemon at tcp:5037: cannot connect to 127.0.0.1:5037: 由于目标计算机积极拒绝，无法连接。 (10061)"}
command: exec: {"cmd":["adb","-P",5037,"start-server"],"stderr":"* daemon not running; starting now at tcp:5037\r\n* daemon started successfully"}
command: exec: {"cmd":["fastboot","devices"],"stdout":"993e4c0a\tfastboot"}
command: exec: {"cmd":["heimdall","detect"],"error":{"message":"Command failed: C:\\Users\\liam_\\AppData\\Local\\Temp\\2yxwW8whbiJqfQPitAHi2PfPSvE\\resources\\app.asar.unpacked\\node_modules\\android-tools-bin\\dist\\win32\\x86\\heimdall.exe detect\nERROR: Failed to detect compatible download-mode device.","code":1},"stderr":"ERROR: Failed to detect compatible download-mode device."}
command: exec: {"cmd":["fastboot","devices"],"stdout":"993e4c0a\tfastboot"}
command: exec: {"cmd":["fastboot","getvar","product"],"stderr":"product: FP4\r\nFinished. Total time: 0.002s"}
command: exec: {"cmd":["adb","-P",5037,"wait-for-any-any"],"error":{"message":"Command failed: C:\\Users\\liam_\\AppData\\Local\\Temp\\2yxwW8whbiJqfQPitAHi2PfPSvE\\resources\\app.asar.unpacked\\node_modules\\android-tools-bin\\dist\\win32\\x86\\adb.exe -P 5037 wait-for-any-any","signal":"SIGTERM","killed":true}}
info: device detected: FP4
info: Installing Ubuntu Touch on your Fairphone 4 (FP4)
info: configuring...
info: settings: {"bootstrap":true,"partition":true,"wipe":true,"channel":"20.04/arm64/android9plus/stable"}
verbose: running step {"actions":[{"adb:reboot":{"to_state":"bootloader"}}],"fallback":[{"core:user_action":{"action":"bootloader"}}]}
verbose: running adb action reboot
command: exec: {"cmd":["adb","-P",5037,"reboot","bootloader"],"error":{"message":"Command failed: C:\\Users\\liam_\\AppData\\Local\\Temp\\2yxwW8whbiJqfQPitAHi2PfPSvE\\resources\\app.asar.unpacked\\node_modules\\android-tools-bin\\dist\\win32\\x86\\adb.exe -P 5037 reboot bootloader\nerror: no devices/emulators found","code":1},"stderr":"error: no devices/emulators found"}
debug: attempting to handle Error: no device
verbose: running core action user_action
verbose: running step {"actions":[{"fastboot:wait":null}]}
verbose: running fastboot action wait
command: exec: {"cmd":["fastboot","devices"],"stdout":"993e4c0a\tfastboot"}
verbose: running step {"actions":[{"fastboot:wait":null}]}
verbose: running fastboot action wait
command: exec: {"cmd":["fastboot","devices"],"stdout":"993e4c0a\tfastboot"}
verbose: running step {"actions":[{"fastboot:assert_var":{"variable":"unlocked","value":"yes"}}],"fallback":[{"core:user_action":{"action":"unlock_phone"}}]}
verbose: running fastboot action assert_var
command: exec: {"cmd":["fastboot","devices"],"stdout":"993e4c0a\tfastboot"}
command: exec: {"cmd":["fastboot","getvar","unlocked"],"stderr":"unlocked: yes\r\nFinished. Total time: 0.000s"}
verbose: running step {"actions":[{"fastboot:set_active":{"slot":"a"}}]}
verbose: running fastboot action set_active
command: exec: {"cmd":["fastboot","--set-active=a"],"stderr":"Setting current slot to 'a'                        OKAY [  0.004s]\r\nFinished. Total time: 0.004s"}
verbose: running step {"actions":[{"core:download":{"group":"firmware","files":[{"url":"https://cdimage.ubports.com/devices/FP4/boot.img","checksum":{"sum":"c1ab7a12e48edddc089cd93265e475ff58242919427520a589fc19203c8fb628","algorithm":"sha256"}},{"url":"https://cdimage.ubports.com/devices/FP4/dtbo.img","checksum":{"sum":"68ad83e20eb2b47592c2b7fe48161893770b1727c7b7ce7240504eaf8612d733","algorithm":"sha256"}},{"url":"https://cdimage.ubports.com/devices/FP4/recovery.img","checksum":{"sum":"f5b867a95295de34a77294160282c52fe1cd4d3847535f32c0be4a466bc55432","algorithm":"sha256"}}]}}],"condition":{"var":"bootstrap","value":true}}
verbose: running core action download
debug: checking previously downloaded firmware files
verbose: running step {"actions":[{"fastboot:flash":{"partitions":[{"partition":"boot","file":"boot.img","group":"firmware","raw":true},{"partition":"dtbo","file":"dtbo.img","group":"firmware","raw":true},{"partition":"recovery","file":"recovery.img","group":"firmware","raw":true}]}}],"condition":{"var":"bootstrap","value":true}}
verbose: running fastboot action flash
command: exec: {"cmd":["fastboot","devices"],"stdout":"993e4c0a\tfastboot"}
command: exec: {"cmd":["fastboot","devices"],"stdout":"993e4c0a\tfastboot"}
command: spawn:start: {"cmd":["fastboot","flash:raw","boot","C:\\Users\\liam_\\AppData\\Roaming\\ubports\\FP4\\firmware\\boot.img"]}
command: spawn:exit: {"cmd":["fastboot","flash:raw","boot","C:\\Users\\liam_\\AppData\\Roaming\\ubports\\FP4\\firmware\\boot.img"]}
command: spawn:start: {"cmd":["fastboot","flash:raw","dtbo","C:\\Users\\liam_\\AppData\\Roaming\\ubports\\FP4\\firmware\\dtbo.img"]}
command: spawn:exit: {"cmd":["fastboot","flash:raw","dtbo","C:\\Users\\liam_\\AppData\\Roaming\\ubports\\FP4\\firmware\\dtbo.img"]}
command: spawn:start: {"cmd":["fastboot","flash:raw","recovery","C:\\Users\\liam_\\AppData\\Roaming\\ubports\\FP4\\firmware\\recovery.img"]}
command: spawn:exit: {"cmd":["fastboot","flash:raw","recovery","C:\\Users\\liam_\\AppData\\Roaming\\ubports\\FP4\\firmware\\recovery.img"]}
verbose: running step {"actions":[{"fastboot:reboot_fastboot":null}],"fallback":[{"core:user_action":{"action":"fastbootd"}}],"condition":{"var":"partition","value":true}}
verbose: running fastboot action reboot_fastboot
command: exec: {"cmd":["fastboot","reboot-fastboot"],"stderr":"Rebooting into fastboot                            OKAY [  0.000s]\r\n< waiting for any device >\r\nFinished. Total time: 32.533s"}
verbose: running step {"actions":[{"fastboot:delete_logical_partition":{"partition":"system_ext_a"}},{"fastboot:delete_logical_partition":{"partition":"system_ext_b"}},{"fastboot:delete_logical_partition":{"partition":"product_a"}},{"fastboot:delete_logical_partition":{"partition":"product_b"}},{"fastboot:delete_logical_partition":{"partition":"system_b"}},{"fastboot:delete_logical_partition":{"partition":"vendor_b"}},{"fastboot:delete_logical_partition":{"partition":"odm_b"}},{"fastboot:resize_logical_partition":{"partition":"system_a","size":3221225472}}],"condition":{"var":"partition","value":true}}
verbose: running fastboot action delete_logical_partition
command: exec: {"cmd":["fastboot","delete-logical-partition","system_ext_a"],"error":{"message":"Command failed: C:\\Users\\liam_\\AppData\\Local\\Temp\\2yxwW8whbiJqfQPitAHi2PfPSvE\\resources\\app.asar.unpacked\\node_modules\\android-tools-bin\\dist\\win32\\x86\\fastboot.exe delete-logical-partition system_ext_a\nDeleting 'system_ext_a'                            FAILED (remote: 'Failed to write partition table')\r\nfastboot: error: Command failed","code":1},"stderr":"Deleting 'system_ext_a'                            FAILED (remote: 'Failed to write partition table')\r\nfastboot: error: Command failed"}
debug: attempting to handle Error: deleting logical partition failed: Error: {"error":{"code":1,"cmd":"C:\\Users\\liam_\\AppData\\Local\\Temp\\2yxwW8whbiJqfQPitAHi2PfPSvE\\resources\\app.asar.unpacked\\node_modules\\android-tools-bin\\dist\\win32\\x86\\fastboot.exe delete-logical-partition system_ext_a"},"stderr":"Deleting 'system_ext_a'                            FAILED (remote: 'Failed to write partition table')\r\nfastboot: error: Command failed"}
error: Error: fastboot:delete_logical_partition: Error: deleting logical partition failed: Error: {"error":{"code":1,"cmd":"C:\\Users\\liam_\\AppData\\Local\\Temp\\2yxwW8whbiJqfQPitAHi2PfPSvE\\resources\\app.asar.unpacked\\node_modules\\android-tools-bin\\dist\\win32\\x86\\fastboot.exe delete-logical-partition system_ext_a"},"stderr":"Deleting 'system_ext_a'                            FAILED (remote: 'Failed to write partition table')\r\nfastboot: error: Command failed"}
stack trace: Error: deleting logical partition failed: Error: {"error":{"code":1,"cmd":"C:\\Users\\liam_\\AppData\\Local\\Temp\\2yxwW8whbiJqfQPitAHi2PfPSvE\\resources\\app.asar.unpacked\\node_modules\\android-tools-bin\\dist\\win32\\x86\\fastboot.exe delete-logical-partition system_ext_a"},"stderr":"Deleting 'system_ext_a'                            FAILED (remote: 'Failed to write partition table')\r\nfastboot: error: Command failed"}
    at C:\Users\liam_\AppData\Local\Temp\2yxwW8whbiJqfQPitAHi2PfPSvE\resources\app.asar.unpacked\node_modules\promise-android-tools\lib\module.cjs:1314:15
    at C:\Users\liam_\AppData\Local\Temp\2yxwW8whbiJqfQPitAHi2PfPSvE\resources\app.asar.unpacked\node_modules\promise-android-tools\node_modules\cancelable-promise\dist\CancelablePromise.js:27:18
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
info: UBports Installer restarting...
verbose: Reading config file: undefined
command: exec: {"cmd":["fastboot","devices"],"stdout":"993e4c0a\tfastboot"}
command: exec: {"cmd":["heimdall","detect"],"error":{"message":"Command failed: C:\\Users\\liam_\\AppData\\Local\\Temp\\2yxwW8whbiJqfQPitAHi2PfPSvE\\resources\\app.asar.unpacked\\node_modules\\android-tools-bin\\dist\\win32\\x86\\heimdall.exe detect\nERROR: Failed to detect compatible download-mode device.","code":1},"stderr":"ERROR: Failed to detect compatible download-mode device."}
command: exec: {"cmd":["fastboot","devices"],"stdout":"993e4c0a\tfastboot"}
command: exec: {"cmd":["fastboot","getvar","product"],"stderr":"product: FP4\r\nFinished. Total time: 0.005s"}
command: exec: {"cmd":["adb","-P",5037,"wait-for-any-any"],"error":{"message":"Command failed: C:\\Users\\liam_\\AppData\\Local\\Temp\\2yxwW8whbiJqfQPitAHi2PfPSvE\\resources\\app.asar.unpacked\\node_modules\\android-tools-bin\\dist\\win32\\x86\\adb.exe -P 5037 wait-for-any-any","signal":"SIGTERM","killed":true}}
info: device detected: FP4
info: Installing Ubuntu Touch on your Fairphone 4 (FP4)
info: configuring...
info: settings: {"bootstrap":true,"partition":true,"wipe":true,"channel":"20.04/arm64/android9plus/stable"}
verbose: running step {"actions":[{"adb:reboot":{"to_state":"bootloader"}}],"fallback":[{"core:user_action":{"action":"bootloader"}}]}
verbose: running adb action reboot
command: exec: {"cmd":["adb","-P",5037,"reboot","bootloader"],"error":{"message":"Command failed: C:\\Users\\liam_\\AppData\\Local\\Temp\\2yxwW8whbiJqfQPitAHi2PfPSvE\\resources\\app.asar.unpacked\\node_modules\\android-tools-bin\\dist\\win32\\x86\\adb.exe -P 5037 reboot bootloader\nerror: no devices/emulators found","code":1},"stderr":"error: no devices/emulators found"}
debug: attempting to handle Error: no device
verbose: running core action user_action
verbose: running step {"actions":[{"fastboot:wait":null}]}
verbose: running fastboot action wait
command: exec: {"cmd":["fastboot","devices"],"stdout":"993e4c0a\tfastboot"}
verbose: running step {"actions":[{"fastboot:wait":null}]}
verbose: running fastboot action wait
command: exec: {"cmd":["fastboot","devices"],"stdout":"993e4c0a\tfastboot"}
verbose: running step {"actions":[{"fastboot:assert_var":{"variable":"unlocked","value":"yes"}}],"fallback":[{"core:user_action":{"action":"unlock_phone"}}]}
verbose: running fastboot action assert_var
command: exec: {"cmd":["fastboot","devices"],"stdout":"993e4c0a\tfastboot"}
command: exec: {"cmd":["fastboot","getvar","unlocked"],"stderr":"unlocked: yes\r\nFinished. Total time: 0.006s"}
verbose: running step {"actions":[{"fastboot:set_active":{"slot":"a"}}]}
verbose: running fastboot action set_active
command: exec: {"cmd":["fastboot","--set-active=a"],"stderr":"Setting current slot to 'a'                        OKAY [  0.046s]\r\nFinished. Total time: 0.050s"}
verbose: running step {"actions":[{"core:download":{"group":"firmware","files":[{"url":"https://cdimage.ubports.com/devices/FP4/boot.img","checksum":{"sum":"c1ab7a12e48edddc089cd93265e475ff58242919427520a589fc19203c8fb628","algorithm":"sha256"}},{"url":"https://cdimage.ubports.com/devices/FP4/dtbo.img","checksum":{"sum":"68ad83e20eb2b47592c2b7fe48161893770b1727c7b7ce7240504eaf8612d733","algorithm":"sha256"}},{"url":"https://cdimage.ubports.com/devices/FP4/recovery.img","checksum":{"sum":"f5b867a95295de34a77294160282c52fe1cd4d3847535f32c0be4a466bc55432","algorithm":"sha256"}}]}}],"condition":{"var":"bootstrap","value":true}}
verbose: running core action download
debug: checking previously downloaded firmware files
verbose: running step {"actions":[{"fastboot:flash":{"partitions":[{"partition":"boot","file":"boot.img","group":"firmware","raw":true},{"partition":"dtbo","file":"dtbo.img","group":"firmware","raw":true},{"partition":"recovery","file":"recovery.img","group":"firmware","raw":true}]}}],"condition":{"var":"bootstrap","value":true}}
verbose: running fastboot action flash
command: exec: {"cmd":["fastboot","devices"],"stdout":"993e4c0a\tfastboot"}
command: exec: {"cmd":["fastboot","devices"],"stdout":"993e4c0a\tfastboot"}
command: spawn:start: {"cmd":["fastboot","flash:raw","boot","C:\\Users\\liam_\\AppData\\Roaming\\ubports\\FP4\\firmware\\boot.img"]}
command: spawn:exit: {"cmd":["fastboot","flash:raw","boot","C:\\Users\\liam_\\AppData\\Roaming\\ubports\\FP4\\firmware\\boot.img"]}
command: spawn:start: {"cmd":["fastboot","flash:raw","dtbo","C:\\Users\\liam_\\AppData\\Roaming\\ubports\\FP4\\firmware\\dtbo.img"]}
command: spawn:exit: {"cmd":["fastboot","flash:raw","dtbo","C:\\Users\\liam_\\AppData\\Roaming\\ubports\\FP4\\firmware\\dtbo.img"]}
command: spawn:start: {"cmd":["fastboot","flash:raw","recovery","C:\\Users\\liam_\\AppData\\Roaming\\ubports\\FP4\\firmware\\recovery.img"]}
command: spawn:exit: {"cmd":["fastboot","flash:raw","recovery","C:\\Users\\liam_\\AppData\\Roaming\\ubports\\FP4\\firmware\\recovery.img"]}
verbose: running step {"actions":[{"fastboot:reboot_fastboot":null}],"fallback":[{"core:user_action":{"action":"fastbootd"}}],"condition":{"var":"partition","value":true}}
verbose: running fastboot action reboot_fastboot
command: exec: {"cmd":["fastboot","reboot-fastboot"],"stderr":"Rebooting into fastboot                            OKAY [  0.000s]\r\n< waiting for any device >\r\nFinished. Total time: 32.020s"}
verbose: running step {"actions":[{"fastboot:delete_logical_partition":{"partition":"system_ext_a"}},{"fastboot:delete_logical_partition":{"partition":"system_ext_b"}},{"fastboot:delete_logical_partition":{"partition":"product_a"}},{"fastboot:delete_logical_partition":{"partition":"product_b"}},{"fastboot:delete_logical_partition":{"partition":"system_b"}},{"fastboot:delete_logical_partition":{"partition":"vendor_b"}},{"fastboot:delete_logical_partition":{"partition":"odm_b"}},{"fastboot:resize_logical_partition":{"partition":"system_a","size":3221225472}}],"condition":{"var":"partition","value":true}}
verbose: running fastboot action delete_logical_partition
command: exec: {"cmd":["fastboot","delete-logical-partition","system_ext_a"],"error":{"message":"Command failed: C:\\Users\\liam_\\AppData\\Local\\Temp\\2yxwW8whbiJqfQPitAHi2PfPSvE\\resources\\app.asar.unpacked\\node_modules\\android-tools-bin\\dist\\win32\\x86\\fastboot.exe delete-logical-partition system_ext_a\nDeleting 'system_ext_a'                            FAILED (remote: 'Failed to write partition table')\r\nfastboot: error: Command failed","code":1},"stderr":"Deleting 'system_ext_a'                            FAILED (remote: 'Failed to write partition table')\r\nfastboot: error: Command failed"}
debug: attempting to handle Error: deleting logical partition failed: Error: {"error":{"code":1,"cmd":"C:\\Users\\liam_\\AppData\\Local\\Temp\\2yxwW8whbiJqfQPitAHi2PfPSvE\\resources\\app.asar.unpacked\\node_modules\\android-tools-bin\\dist\\win32\\x86\\fastboot.exe delete-logical-partition system_ext_a"},"stderr":"Deleting 'system_ext_a'                            FAILED (remote: 'Failed to write partition table')\r\nfastboot: error: Command failed"}
error: Error: fastboot:delete_logical_partition: Error: deleting logical partition failed: Error: {"error":{"code":1,"cmd":"C:\\Users\\liam_\\AppData\\Local\\Temp\\2yxwW8whbiJqfQPitAHi2PfPSvE\\resources\\app.asar.unpacked\\node_modules\\android-tools-bin\\dist\\win32\\x86\\fastboot.exe delete-logical-partition system_ext_a"},"stderr":"Deleting 'system_ext_a'                            FAILED (remote: 'Failed to write partition table')\r\nfastboot: error: Command failed"}
stack trace: Error: deleting logical partition failed: Error: {"error":{"code":1,"cmd":"C:\\Users\\liam_\\AppData\\Local\\Temp\\2yxwW8whbiJqfQPitAHi2PfPSvE\\resources\\app.asar.unpacked\\node_modules\\android-tools-bin\\dist\\win32\\x86\\fastboot.exe delete-logical-partition system_ext_a"},"stderr":"Deleting 'system_ext_a'                            FAILED (remote: 'Failed to write partition table')\r\nfastboot: error: Command failed"}
    at C:\Users\liam_\AppData\Local\Temp\2yxwW8whbiJqfQPitAHi2PfPSvE\resources\app.asar.unpacked\node_modules\promise-android-tools\lib\module.cjs:1314:15
    at C:\Users\liam_\AppData\Local\Temp\2yxwW8whbiJqfQPitAHi2PfPSvE\resources\app.asar.unpacked\node_modules\promise-android-tools\node_modules\cancelable-promise\dist\CancelablePromise.js:27:18
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)

        356d9a6a-6262-446c-9569-110b72b716e8-image.png

        1 Reply Last reply Reply Quote 0
        • L Offline
          liam
          last edited by

          anyone have this failed experience can share?

          1 Reply Last reply Reply Quote 0
          • ikozI Offline
            ikoz @liam
            last edited by

            @liam Does that partition exist (within super)? If not then you can try running the installation commands (https://github.com/ubports/installer-configs/blob/45a723f31f401050327426128d5f0f2d5407eff0/v2/devices/FP4.yml#L137) manually.

            May the source be with you

            L 1 Reply Last reply Reply Quote 0
            • L Offline
              liam @ikoz
              last edited by

              @ikoz used command 'delete_logical_partition' or 'create-logical-partition' show error as below:

              528583c0-8319-4263-b335-68274da714f6-image.png

              ikozI 1 Reply Last reply Reply Quote 0
              • ikozI Offline
                ikoz @liam
                last edited by

                @liam That's why I am asking if the partition exists. Maybe it has already been deleted. Otherwise you can try running the same command on Linux from the android SDK.

                May the source be with you

                L 1 Reply Last reply Reply Quote 0
                • L Offline
                  liam @ikoz
                  last edited by

                  @ikoz so how to fix it for this situation? any guidance or command can share for fix it?

                  1 Reply Last reply Reply Quote 0
                  • L Offline
                    liam
                    last edited by

                    felt upset,nobody know how to fix it

                    KenedaK ikozI 2 Replies Last reply Reply Quote 0
                    • KenedaK Offline
                      Keneda @liam
                      last edited by Keneda

                      @liam
                      I'm really not an expert.
                      But from your log, from the beginning there is an error:

                      ERROR: Failed to detect compatible download-mode device.","code":1},"stderr":"ERROR: Failed to detect compatible download-mode device."}

                      Which can refer to not being able to use the communication line properly between pc and phone.
                      Or device not in proper mode (fastboot ?)

                      Then, some line after that :

                      debug: attempting to handle Error: no device

                      That can be lot of things, device really not in "downlode mode", or maybe a bug or problem with usb port or cable, or driver.

                      Try changing port, cable, or even use another version of the installer, or update drivers.

                      Again, I'm really not an expert, just a normal user with some experience having problems installing on a device.

                      2015-2023 : Meizu MX4 ☠️⚰️✝️
                      2023-2024 : Nexus 5 ☠️⚰️✝️
                      2024-***** : FPOS Fairphone 5
                      🇲🇫🇬🇧

                      L 1 Reply Last reply Reply Quote 0
                      • ikozI Offline
                        ikoz @liam
                        last edited by

                        @liam I have already told you to check if the super partition contains system_ext_a (you can do that by running lsblk while in recovery). If not, skip that command and continue the installation manually.

                        May the source be with you

                        L 1 Reply Last reply Reply Quote 0
                        • L Offline
                          liam @Keneda
                          last edited by

                          @Keneda thanks your advises, actually I have already tried difference version OS system, even touch version and ubports-installer version,and also change difference cables, but still can not work, show the same error.
                          Actually the first time when I got this phone, it can install ubuntu touch successfully, but I used the "parted" changed the 'userdata' partition, after that it can not install ubuntu touch, but install Android 11/12/13 and /e/OS 11/12/13 and PostMarkOS works well, I have no idea, I think it should be partition broken, but I tried many method for fix it still can not work.

                          1 Reply Last reply Reply Quote 0
                          • L Offline
                            liam @ikoz
                            last edited by

                            @ikoz I have tried install by manual and run the command one by one as below, but when run the partition part, it showed the same error as mention before. after run all the step, still can not work. or do you have any step for install it by manual?
                            command:
                            .\fastboot.exe reboot bootloader

                            .\fastboot.exe getvar current-slot
                            .\fastboot.exe set_active a

                            .\fastboot.exe flash boot .\boot.img
                            .\fastboot.exe flash dtbo .\dtbo.img
                            .\fastboot.exe flash recovery .\recovery.img

                            .\fastboot.exe reboot fastboot

                            below partition command all run failed:
                            .\fastboot.exe delete-logical-partition system_ext_a
                            .\fastboot.exe delete-logical-partition system_ext_b
                            .\fastboot.exe delete-logical-partition product_a
                            .\fastboot.exe delete-logical-partition product_b
                            .\fastboot.exe delete-logical-partition system_b
                            .\fastboot.exe delete-logical-partition vendor_b
                            .\fastboot.exe delete-logical-partition odm_b
                            .\fastboot.exe resize-logical-partition system_a 30G

                            .\fastboot.exe reboot bootloader
                            .\fastboot.exe erase userdata
                            .\fastboot.exe format:ext4 userdata

                            .\fastboot.exe reboot recovery

                            L MrT10001M 2 Replies Last reply Reply Quote 0
                            • L Offline
                              liam @liam
                              last edited by

                              used ubport-installer install completed, reboot the system, and show error as below:
                              b8f86b57-73af-43e0-85c2-1ed4041e5d6b-image.png

                              open the log:
                              ubuntu_updater.log
                              034de409-1105-450a-9581-66a4386e2e13-image.png

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                              • MrT10001M Offline
                                MrT10001 @liam
                                last edited by MrT10001

                                @liam When it reboots ./fastboot.exe reboot fastboot does it reboot into fastbootd (I have made it bold as it is slightly different from fastboot) which allows access to manipulate the system partition. Windows will sometime have issues with either rebooting to fastbootd or doing things within it. If these issues arise, I use another version of Android Platform Tools or even better switch to my Linux machine (Ubuntu).

                                Just to edit, it takes longer to boot to fastbootd so be patient.

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                                • MrT10001M Offline
                                  MrT10001 @liam
                                  last edited by

                                  @liam It's not partitioned correctly for UT.

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                                  • L Offline
                                    liam @MrT10001
                                    last edited by

                                    @MrT10001 I have some confusing, from my understanding, it should reboot to fastbootd mode when you edit the partition, right?
                                    and PF4 have 3 mode such like 'bootloader' ,'recovery' and 'fastbootd' mode, 'bootloader' mode is 'fastboot' mode from my understanding,right?
                                    so you mean, I need to switch to linux and use ubport-installer to install the UT will work, if like that i will try it. Anyway that should be partition problem,I need to find the way to fix the partition.

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                                    • MrT10001M Offline
                                      MrT10001 @liam
                                      last edited by

                                      @liam You are missing the point.

                                      ./fastboot reboot fastboot

                                      will put you into fastbootd which will enable resizing of the system partition. You cannot do this in fastboot or recovery.

                                      Windows sometimes has an issue working with fastbootd therefore a workaround for windows users is to try a Linux system where it works better with fastbootd.
                                      fastbootd.jpeg

                                      This is fastbootd.

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                                      • L Offline
                                        liam @MrT10001
                                        last edited by

                                        @MrT10001 yes, I knew it. I already have this command on my step, and it also works and reboot as your screen capture, but it still have error message when use the partition command,can not edit the partition.

                                        eac0ac36-e858-4989-a871-c101fb4cc8d2-image.png

                                        934d01f4-0abc-40aa-9575-bde54dfa3e41-image.png

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                                        • L Offline
                                          liam @liam
                                          last edited by

                                          use command: .\fastboot.exe getvar all show the partition already there
                                          948aed6a-8742-41c4-8c6a-c034b119519c-image.png

                                          use delete command,can not delete it and resize it.
                                          f467244b-726d-4c59-9628-9f9a887bc45e-image.png
                                          8320c433-1a77-4ee0-b785-03c71eea9aa3-image.png

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                                          • MrT10001M Offline
                                            MrT10001 @liam
                                            last edited by

                                            @liam You were running the Fairphone version of Android 11 before attempting the UT install?

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                                            • L Offline
                                              liam @MrT10001
                                              last edited by

                                              @MrT10001 yes, I already installed the Android 11 before tried UT installation. install UT failed and I go back install Android 11 again then tried install UT again, again and again failed.

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