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    How to contact support?

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      • S Offline
        scintilla
        last edited by

        Hello, I had problem with donation, and send an email to donations@ubports.com, but didn't receive response in nearly a month now. This is kind of time sensitive, since I wanted to make a reocurring donation (monthly). I used mollie, was redirected to their site everything completed succesfully, but when I was redirected back to https://ubports.com/payment/mollie/return?ref=tx-xxxxxxxxxxxxxx (real number replaced with x) an error was displayed:

        "Internal Server Error

        The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application."

        I retried opening that link after some time, but still nothing changed.

        Please help.

        KenedaK 1 Reply Last reply Reply Quote 0
        • KenedaK Offline
          Keneda @scintilla
          last edited by

          @Lakotaubp ?

          2015-2023 : Meizu MX4 ☠️⚰️✝️
          2023-2024 : Nexus 5 ☠️⚰️✝️
          2024-***** : FPOS Fairphone 5
          🇲🇫🇬🇧

          LakotaubpL 1 Reply Last reply Reply Quote 1
          • LakotaubpL Offline
            Lakotaubp @Keneda
            last edited by

            @Keneda There might be a plugin issue but I stress might as I cannot see any reports of other issues. Will find out who looks after mollie payments and let you know.
            Might be worth another try.

            1 Reply Last reply Reply Quote 1

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