Call for testing: Ubuntu Touch 24.04-1.1

peat_psuwit

@gpatel-fr said in Call for testing: Ubuntu Touch 24.04-1.1:

@peat_psuwit said in Call for testing: Ubuntu Touch 24.04-1.1:

send file journal.log?

attached.
Note that I know why there are deny messages for ntp servers. It's the firewall on my installation (not ufw - a site firewall) blocking ntp for devices on wifi (these devices can only ping and https/https)
journal.log

Thank you for the log. While it gives me some information, unfortunately this log does not show the issue being reproduced. I'm going to include some changes in 24.04-1.2 which should makes this happen less often, but I won't be able to guarantee that it actually fixes the issue.

Since you mentioned NTP being blocked on your local network, it's probably worth mentioning that we currently don't use date & time given by cellular towers; the only way we can automatically set date & time is through NTP over either Wi-Fi or mobile data. Although in your case, I suspect that systemd-timesyncd (NTP client) doesn't react well with changing network conditions, which is why disabling and re-enabling mobile data doesn't help.

@adorsaz said in Call for testing: Ubuntu Touch 24.04-1.1:

On a Fairphone 4, I've migrated from daily build (19th October) to this RC, I confirm I am still able to use VoLTE to make a call.

Although I cannot send SMS to recipient with phone number formated with my country prefix (+41).
I share log here with redacted recipient phone number:

sms_send.log

Edit: during the day I was able to receive VoLTE call and receive SMS.

We're going to land a change that could help with this in tomorrow's 24.04-1.x daily image. If possible, please switch to 24.04-1.x daily channel and see if you can now send an SMS. If this is successful, we're going to have another RC image.

gpatel-fr

@peat_psuwit said in Call for testing: Ubuntu Touch 24.04-1.1:

unfortunately this log does not show the issue being reproduced

yes it fixed itself without me doing anything for that. Looking at the systemd log files, I see that some are indeed dated from 1970 and some from July 2025 (I got the file at end of October), it's a bit difficult to make something from logs in this situation (not sure that journalctl is handling this well)

@peat_psuwit said in Call for testing: Ubuntu Touch 24.04-1.1:

we currently don't use date & time given by cellular towers; the only way we can automatically set date & time is through NTP over either Wi-Fi or mobile data.

Ah thanks for clearing that point.
From the logs, when the phone is stopped, current date/hour is saved and restored at restart, so when the upgrade happened somehow this saved date was wiped out it seems. If one assumes that, problems in the mobile data (my place has variable cellular quality connexion) combined with the blocking of Ntp on my wifi network could explain that the phone was stuck in 1970 even after a restart. Eventually the phone got a cellular data connection and resyncronized its current data.

lk108

@peat_psuwit Thanks for the detailed explanation, very helpful! And the detection in the MR you linked is a piece of art.

adorsaz

@peat_psuwit said in Call for testing: Ubuntu Touch 24.04-1.1:

We're going to land a change that could help with this in tomorrow's 24.04-1.x daily image. If possible, please switch to 24.04-1.x daily channel and see if you can now send an SMS. If this is successful, we're going to have another RC image.

I've installed the release "2025-11-04/3" from the daily channel and I was able to send SMS, thanks !

I've also checked again the SMS reception and VoLTE calls (sending and receiving): everything works well

messayisto

@adorsaz On my oneplus Nord 10 5g I am still not receiving sms neither on the latest rc nor on daily. I had to revert to stable. There its working. Did write that to the porter on telegram, too. Maybe device specific?

Carlos

This weekend I updated my Vollaphone22 from 24.04-1.0 to 24.04-1.1 and screen starts blinking on boot before the logo Ubuntu appears.
With installer reinstalled 24.04-1.1 without wiping data and everything I use every day starts working normally until I found a serious bug on calls.
Yesterday a friend calls me, I answered the call but no sound from other side. My friend repeated calling me and all answering was no sound.
With other phone at hand I search the source of the error and found the Vollaphone22 was the culprit.
How to reproduce is like this, make a call to other phone, wait that the other side answer the call, talk to test that audio is ok, wait that the other phone hang the call, now if you repeat process there is no sound if answered the call. Only rebooting Vollaphone works again, untill other phone terminates the call first and error returns.
This error does not happens on version 20.04 stable.

mjosenhans

I yesterday installed on my volla phone 22 Ubport 24.04-1.1 RC1 via RC channel. I had problems with incoming and outgoing voice calls without any voice being heard in both directions. Thus I reinstalled 24.04-1.x stable via stable channel. However instead of running the again the 24.04.1 software from stable, the phone is now in a reset loop. It shows the volla screen, then a black screen via backlight on, then a black screen with backling off and then again the volla screen. And so on.

When going into boot loader, I was able to start the recovery mode, however it did not change, it is still in boot loop. Ubports installer is not finding the phone too. What can I do? I plan tomorrow to go to the phone service shop in berlin, which provides volla service and try to reflash the phone.

peat_psuwit

@Carlos said in Call for testing: Ubuntu Touch 24.04-1.1:

This weekend I updated my Vollaphone22 from 24.04-1.0 to 24.04-1.1 and screen starts blinking on boot before the logo Ubuntu appears.
With installer reinstalled 24.04-1.1 without wiping data and everything I use every day starts working normally until I found a serious bug on calls.
Yesterday a friend calls me, I answered the call but no sound from other side. My friend repeated calling me and all answering was no sound.
With other phone at hand I search the source of the error and found the Vollaphone22 was the culprit.
How to reproduce is like this, make a call to other phone, wait that the other side answer the call, talk to test that audio is ok, wait that the other phone hang the call, now if you repeat process there is no sound if answered the call. Only rebooting Vollaphone works again, untill other phone terminates the call first and error returns.
This error does not happens on version 20.04 stable.

Thank you for the report. We're looking into this issue and will delay Ubuntu Touch 24.04-1.1 until we have this issue figure out.

@mjosenhans said in Call for testing: Ubuntu Touch 24.04-1.1:

I yesterday installed on my volla phone 22 Ubport 24.04-1.1 RC1 via RC channel. I had problems with incoming and outgoing voice calls without any voice being heard in both directions. Thus I reinstalled 24.04-1.x stable via stable channel. However instead of running the again the 24.04.1 software from stable, the phone is now in a reset loop. It shows the volla screen, then a black screen via backlight on, then a black screen with backling off and then again the volla screen. And so on.

When going into boot loader, I was able to start the recovery mode, however it did not change, it is still in boot loop. Ubports installer is not finding the phone too. What can I do? I plan tomorrow to go to the phone service shop in berlin, which provides volla service and try to reflash the phone.

We're sorry that this happen. Please try the following:

Boot to bootloader by pressing Volume Up + Power (or Volume Up + plugging cable), then select "Enter fastboot menu". Do not enter recovery.
Starts UBports Installer, then manually select "Volla Phone 22" (the Installer currently cannot auto-detect device model in bootloader mode).
Select "24.04-1.x Stable" channel and ensure "Bootstrap" option is checked. Leave "Wipe Userdata" unchecked.
Follow further instructions from the Installer.

vverve

@messayisto Well , stable is as it's say , for the sake of , learning/testing , i am reinstalling daily , from the phone updating app, not the installer ( ''the'' not recommended way ? maybe that changed?) and see if its working , or how many updates it will survive !!.
So , updated booted to 24.04-1 x daily on oneplus n10 5g ,says revision 353 ,
look like it all works for now , as stable did !
I will post it if it goes wrong .
i guess 24.04-1 x daily is 24.04-1-1 daily ?

Charly

Hello forum,

Since 24.04-1.1 rc1 I noticed that my micro SD card is read only mounted. I use a Volla X23.

Is this issue known?

Thank you very much and best regards
Charly