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    Can't make or receive calls

    Scheduled Pinned Locked Moved Fairphone 4
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      • R Offline
        ravachol
        last edited by

        Just installed Ubuntu Touch on a Fairphone 4.

        I can't make calls. It tries to call but there is silence and nothing happens.
        Incoming calls result in a message being received that someone tried to call.

        SMS and Internet works.

        Fairphone 4
        Ubuntu Touch 24.04-1.1
        Hallon (Tre) is the (Swedish) Operator
        voLTE on and off doesn't seem to make a difference.
        3G no longer works in Sweden. The phone is set to 2G/3G/4G/5G.
        The APN settings seem correct.

        I've contacted the operator and they don't seem to know if Ubuntu Touch is supported. The only other low cost operator there is here also doesn't know they say.

        I R KenedaK 3 Replies Last reply Reply Quote 0
        • I Offline
          idonthatevests @ravachol
          last edited by idonthatevests

          @ravachol Does this work on Android? Have you tried installing daily revision or 24.04.2? Just to be sure, did you enable 4G calling in APN settings?

          R 1 Reply Last reply Reply Quote 0
          • R Offline
            ravachol @ravachol
            last edited by

            I now see that:

            Calling over VoLTE is not supported, please check that this is not a requirement in your country.

            It seems to be a requirement here in Sweden.

            Source: https://devices.ubuntu-touch.io/device/fp4

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            • R Offline
              ravachol
              last edited by

              Anyone know if there is going to be a solution to this?

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              • I Offline
                idonthatevests @ravachol
                last edited by

                @ravachol This information is outdated, Ubuntu Touch has VoLTE support and it has been stated in the development blog that FP4 has received VoLTE updates recently. It may still require polishing, or your device's modem doesn't support operator frequencies, it rarely happens.

                R 1 Reply Last reply Reply Quote 0
                • R Offline
                  ravachol @idonthatevests
                  last edited by

                  @idonthatevests Thank you. I switched to the daily channel (was on stable) but it didn't help.

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                  • R Offline
                    ravachol @idonthatevests
                    last edited by ravachol

                    @idonthatevests said in Can't make or receive calls:

                    24.04.2

                    How would I install 24.04.2?

                    I changed the channel to rc but it's still on 24.04-1.1.

                    messayistoM 1 Reply Last reply Reply Quote 0
                    • messayistoM Offline
                      messayisto @ravachol
                      last edited by

                      @ravachol Probably you can use the ubports installer.

                      1 Reply Last reply Reply Quote 1
                      • KenedaK Offline
                        Keneda @ravachol
                        last edited by

                        @ravachol

                        Important question: what version of android was on the phone before installing Ubuntu Touch ?

                        2015-2023 : Meizu MX4 ☠️⚰️✝️
                        2023-2024 : Nexus 5 ☠️⚰️✝️
                        2024-***** : FPOS Fairphone 5
                        🇲🇫🇬🇧

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