Impossible to send or receive MMS since 3 days...
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Hello,
End of August, I bought a second-hand Oneplus Nord N100 (after I failed to install UT on a Xiaomi...) and everything was fine until this week : she cannot receive or send MMS whereas it worked perfectly these last 15 days.
The only thing she did was to download a game app called "Tux Racer" which crashed (the app didn't work but the music of the app was still running). She said she thought that the phone also crashed.
If somebody has an idea... I don't understand why this was working and why this doesn't work anymore...
Thanks in advance,
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@Amarurtuuq
Have you updated the device since ? You are on 20.04 ? No issue for internet with cellular data ? Also Wifi must be off + cellulardata on ( in most cases ) in order to send/receive them -
@lduboeuf
No, I haven't updated the device. It is on 20.04 OTA9.
Internet is working with cellular data.
She never uses the wifi (except to check the updates)
It is a real mystery because we exchanged a lot of pictures since August, and now she cannot send me a picture and she doesn't receive mines (they go I don't know where...).I also have UT on my smartphone (I have a Volla X23) and I never had any issues with MMS, so it is beyond my skills...
Oh, also... the device is very slow now. For example, if I click on "network", it takes some time to show the screen.
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@Amarurtuuq I'd recommend turning Wifi off altogether. I'm one of the few that has had MMS working with Wifi on in the past, but it often doesn't work.
Another thing to try is the following Terminal command:
systemctl --user restart nuntium.serviceIn the past my MMS used to stop working without notice and I wouldn't see incoming MMS or even an error, they were just lost to the abyss. This always fixed it, where reboots would not.
