Makes photos but appearently does not save then

Kadafi

Hello,
The photographer app appears to be working BUT it does not save the photos files in the folder \Pictures\Screenshots neither \Pictures\camera.ubports.

Also if i go to the app Gallery and choose Photos, nothing appear there. Also if i scroll left, appears a grey boards mentioning "No multimedia available".
However, if i record a movie, it saves! Only the photos does not.

What is the trick to fix this? Thank you.

gpatel-fr

@Kadafi

I don't know what is the trick since I never had this problem, and as far as I know you are the first person to report it on this forum.
When you press the button, does the screen turn briefly black and is there a sound ? if you scroll the screeb to the left to the photo roll features, do you see results ?

gpatel-fr

@Kadafi

rethinking about your problems in flashing UT to your phone, I wonder if you could have hardware problems, or possibly either flashing with a flaky USB cable, or with an unsufficiently charged battery.

Kadafi

Hello @gpatel-fr ,

When you press the button, does the screen turn briefly black: Yes
and is there a sound: yes
if you scroll the screeb to the left to the photo roll features, do you see results: Only for videos BUT it first ends the app and if i go back to the app of Gallery, only the videos appear.

USB cable, if that was the case, when installing, i guess it decompress the files. If they were corrupted, it will not work.
battery: 100% charged and the usb cable was keeping that way.
hardware problems: do not think so.

Kadafi

@gpatel-fr now i have a new problem: i activate the "rotate disable" and deactivated. Not the screen is always in landscape. Only after i rebooted, it went to portrait. And know the feature appears to be working fine.

gpatel-fr

@Kadafi said:

USB cable, if that was the case, when installing, i guess it decompress the files. If they were corrupted, it will not work.

yet what you described was exactly this happening: installing did go to the finish without reporting an error, but wifi was not working; and after retrying, wifi and cellular happened to work.

Kadafi

@gpatel-fr flow:

installed UT over android 15 (my mistake)
reflash the android 13 from Fairphone 5
reinstall UT (2 or 3 retries)
wifi and BT and mobile operator now works

Just made the "search for updated && made the update".
Problems remains.

gpatel-fr

@Kadafi said:

reinstall UT (2 or 3 retries)

The point is that it is not normal to retry an installation. If your hardware is good, it should work the first time or never.

arubislander

@Kadafi Can you open the Terminal app and post the result of:

ls -lh $HOME

Kadafi

@arubislander sure:
drwxr-xr-x 2 phablet 4.0K mar 19 03:30 Documents
drwxr-xr-x 2 phablet 4.0K mar 19 03:30 Downloads
drwxr-xr-x 2 phablet 4.0K mar 19 03:30 Pictures
drwxr-xr-x 2 phablet 4.0K mar 19 03:30 Videos

Kadafi

@arubislander do you know how to use the cursor keys in the terminal? These command keys do not appear in the virtual keyboard. Thank you.

gpatel-fr

@Kadafi

cursor keys:

option 1: use the hamburger menu and select scr, then scroll to the right you'll find arrows
option 2: touch the screen, press and move gently your finger right/left

arubislander

@Kadafi OK, so it doesn't seem to be a case of wrong permissions for the Picture folder itself. Could you also do a:

ls -lh ~/Pictures/

and in e again post the results?

Kadafi

@arubislander
Here it is:
drwxrwxr-x 2 phablet phablete 4.0K mar 20 00:00 camera.ubports
drwxrwxr-x 2 phablet phablete 4.0K mar 25 18:16 Screenshots

arubislander

@Kadafi how can your Screenshot folder be from the future?

Kadafi

@arubislander no ideia! It is what appears! I checked the data in the phone and it is the correct one.

arubislander

@Kadafi that is all very strange.

sixwheeledbeast

Is it worth considering starting again?

Installing the correct Fairphone Andriod version listed on the ubuntu-touch website and following the install procedures for 24.04 stable?

I have none of the issue you mentioned in your multiple threads with my fp5.
The only outstanding issue is the fingerprint reader for me at the moment on stable.

Kadafi

@sixwheeledbeast since i stop using windows, i tend not to follow the path of "reformat and reinstall". Also, i had already an updated and that should also had overwrite the original install. Also, on the first time, i did reinstall 3 times (no cable issues and no hardware issues).

gpatel-fr

@Kadafi

since a doubt has been expressed on the Android version, could you give us the return in the terminal of

getprop | grep vndk

to see what's the previous Android version ?