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    Telegram won't sign in on Aquaris bq 4.5

    Scheduled Pinned Locked Moved Support
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      • flohackF Offline
        flohack @AdrianPatch
        last edited by

        @adrianpatch Please install logviewer-app from Openstore, try to open Telegram and then switch to logviewer-app and upload the log to Ubuntu pastebin. Then send me the link.

        BR

        My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

        A 2 Replies Last reply Reply Quote 0
        • A Offline
          AdrianPatch @flohack
          last edited by

          @flohack First time doing this - it has given me the address http://paste.ubuntu.com/p/ckFtWdKtqm/
          There are several attempts on there!
          Does that tell you anything?
          Adrian

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          • A Offline
            AdrianPatch @Lakotaubp
            last edited by

            @lakotaubp I tried searching for this, but couln't find a way of setting up on a laptop running ubuntu. Maybe I will have to find someone with a windows PC.

            Are there upsides/downsides to upgrading to 16.04 as far as you are concerned?

            LakotaubpL 1 Reply Last reply Reply Quote 0
            • LakotaubpL Offline
              Lakotaubp @AdrianPatch
              last edited by

              S@adrianpatch only the lack of email client dekko2 which is now at the alpha stage. Everything else is pretty much covered and 16.04 stable is only a few weeks/end of month away as far as I know. There maybe more info in tonights Q&A https://www.youtube/watch?v=wE9b75Qf4JE So you may want to hang on till then
              As for telegram you cant create an account on their website via Firefox must be remembering things wrong sorry.

              A 1 Reply Last reply Reply Quote 0
              • A Offline
                AdrianPatch @Lakotaubp
                last edited by

                @lakotaubp thank you

                1 Reply Last reply Reply Quote 0
                • A Offline
                  AdrianPatch @flohack
                  last edited by

                  @flohack Hello, I did as you suggested - see http://paste.ubuntu.com/p/ckFtWdKtqm/ - maybe when you have a little time you could see if there is anything that might be of use in getting telegram working for me? Thanks

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                  • flohackF Offline
                    flohack
                    last edited by

                    Interesting I see this:

                    authSignInError_slt "PHONE_NUMBER_UNOCCUPIED"
                    [20180818 14:13:50.962 BST qml: authNeeded true
                    [20180818 14:13:50.963 BST qml: ui: PHONE_NUMBER_UNOCCUPIED error
                    [20180818 14:13:50.964 BST onServerError msg:  6591048351356026880 :  400 :  "PHONE_NUMBER_UNOCCUPIED"
                    

                    This for sure is not ok, let me check with my Telegram friends why we get this... Do you already own a Telegram account?

                    My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

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                    • flohackF Offline
                      flohack
                      last edited by

                      Can you check if you got "Sign In" or "Sign Up" button when you enter your phone number and the code that is sent by SMS?

                      My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

                      A 1 Reply Last reply Reply Quote 0
                      • M Offline
                        Marathon2422
                        last edited by

                        I am in USA, I tried to sign up with the device pro5 many times. It worked a few days ago.
                        I would get the code back,enter it and wait forever.
                        The one day I put in
                        USA code +1 1 865 *** ****
                        I got the code put it in and wallah it worked.

                        By putting that other 1, in the number it worked.
                        In the USA since cell phones took over that second number 1. is rarely used.
                        Hope this helps

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                        • tatonutaT Offline
                          tatonuta @Lakotaubp
                          last edited by

                          @lakotaubp I confirm that "For some it suddenly works after days of trying other straight away." I had the same issue and after few days of trying it suddenly worked. No idea why. Perhaps you need to have some level of motivation and patience to use Telegram on Ubuntu Touch and BQ Aquaris E4.5. πŸ™‚ But we are lucky you do not need any special hacking skills. Motivation and patience is enough. πŸ™‚

                          1 Reply Last reply Reply Quote 0
                          • A Offline
                            AdrianPatch @flohack
                            last edited by

                            @flohack sorry for delay in getting back. I got 'sign in'. I think I did have an account a couple of years ago (same tel no.) - my understanding was that it would have been deleted after inactivity.

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                            • flohackF Offline
                              flohack
                              last edited by

                              Yes, you should have got Sign Up instead of Sign In. I can send you a test click with extended debugging to adress this feature if you ping me on Telegram.

                              My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

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                              • A Offline
                                AdrianPatch @flohack
                                last edited by

                                @flohack Hello - I am not sure what 'ping me on telegram' means! (and I can't sign in telegram). Sorry for being obtuse - if you give me more detail I will have a go...

                                LakotaubpL 1 Reply Last reply Reply Quote 0
                                • LakotaubpL Offline
                                  Lakotaubp @AdrianPatch
                                  last edited by

                                  @adrianpatch If you put https://telegram.org into your pc/laptop browser you should find the page with the native apps on it. Cannot remember if you have a telegram account or not, but if you use one of them you know your details are correct and working. It may help with telegram on ubports.

                                  A 1 Reply Last reply Reply Quote 0
                                  • A Offline
                                    AdrianPatch @Lakotaubp
                                    last edited by

                                    @lakotaubp Thank you very much! I set up the linux desktop app, managed to sign in - and was then able to sign in on Auaris/Ununtu Touch. Thank you to all who offered suggestions here!

                                    LakotaubpL 1 Reply Last reply Reply Quote 0
                                    • LakotaubpL Offline
                                      Lakotaubp @AdrianPatch
                                      last edited by

                                      @adrianpatch Glad your sorted. Enjoy.

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                                      • flohackF Offline
                                        flohack
                                        last edited by

                                        We track this now: https://github.com/ubports/telegram-app/issues/193 - Thanks for finding the bug!

                                        My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

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