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    Loss of network

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    • G
      Gabriel last edited by

      Hi there,

      I have got a big problem since this morning:

      After a bug (a freeze screen) i reboot my ubports.

      Since then, i could not unlock the sim card.

      I cant access the network, even the wifi.

      As anyone has an advice ?
      Maybe flash the new OTA?

      Best regards,
      Gabriel

      Lakotaubp 1 Reply Last reply Reply Quote 0
      • Lakotaubp
        Lakotaubp @Gabriel last edited by

        @gabriel If you pull down on the black icon tray at the top if the screen and go to the wifi, cellular data section is there no sim unlock option there.

        G 1 Reply Last reply Reply Quote 0
        • G
          Gabriel @Lakotaubp last edited by

          @lakotaubp Thanks for your answer.

          I cant access unlocking my sim card.

          If i go to the System setting / security then i go back to the first screen.

          I can access to the shell, maybe i could unlock the sim card in it? But i don t know the command line.

          Lakotaubp 1 Reply Last reply Reply Quote 0
          • Lakotaubp
            Lakotaubp @Gabriel last edited by

            @gabriel I have done from the top of screen icon tray before. I would try switch of the phone completely and removing the sim. Then start the phone again. See what you get have now. Then put the sim back in. That may force it.

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            • G
              Gabriel last edited by

              Thanks, i ll try it this evening

              1 Reply Last reply Reply Quote 0
              • G
                Gabriel last edited by

                Finally i reinstall the OS yesterday evening with the 16.04 . It works well :). Thanks for your advice

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