OTA 5 and BQ E5 battery problem

[Mika15]

Hi everyone,

I updated my phone to OTA5 last week and since, I have a problem with the battery.
Phone hardly still live for 12hours and the bottom (where the battery is) is hot...

I don't know how to diagnostic/solve this problem, anyone have something similar ?

Do you have a clue of the problem ?

Thanks.

Regards.

[Mika15]

Hi again,

Sorry, I tried to modify the category for support and I can't, some admin can do that please ?

Thanks.

[Lakotaubp]

@mika15 Move done. As for battery issue try letting battery completely drain and if you can fully charge with phone off. That may reset it.

[Mika15]

@lakotaubp Thanks and thanks, I will let the phone completely discharge and check what happen, I will come back to you after that.

Regards.

[Mika15]

Hi,

Yesterday when I published this message my phone was at 2% and I let it charging completely and this morning I'm at 78% so I think that my problem is solved.
I also uninstalled all scopes apps related. maybe it helped!

Thanks.