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How to calibrate screen?

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    • S Offline
      sbsky33
      last edited by 2 Jan 2019, 13:30

      Unfortunately I broke my BQ E5 screen. I ordered a new one and replaced the broken screen.
      It doesn't work as it should. It cannot detect properly where I touch it, not even close.
      With a lot of patience and time I could enter the system settings menu, but there is no calibration.
      I hard reseted it and wipe out all data, but at the first start still no calibration, only general things like time zone, wifi etc πŸ˜•

      A 1 Reply Last reply 3 Jan 2019, 09:00 Reply Quote 0
      • M Offline
        Marathon2422
        last edited by 2 Jan 2019, 14:43

        will BQ support help you with this, my guess is that this is in the android side of things .
        can you use flash-tool to go back to android , see if you can sort the touch screen, ""or it may automatically fix it "" then restore UB.

        1 Reply Last reply Reply Quote 0
        • S Offline
          sbsky33
          last edited by 2 Jan 2019, 16:35

          I cannot go back to android, bacause it never had. Its an original ubuntu edition phone πŸ™‚

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          • M Offline
            Marathon2422
            last edited by Marathon2422 1 Feb 2019, 16:42 2 Jan 2019, 16:41

            How about reflashing the original ,it came with, as behind Ubuntu is Android which controls the screen - if I am wrong ,I am sure someone will correct me.
            Trying to give you some ideas, as it is holiday time ,and the usual experienced guys ,may not be available.

            Have you searched BQ forums ?

            1 Reply Last reply Reply Quote 0
            • S Offline
              sbsky33
              last edited by 2 Jan 2019, 19:51

              How to reflash the original? I used ubports-installer to install the latest sable ubuntu touch.

              No one cares about ubuntu phone, android everywhere and of course new phones -.-'

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              • A Offline
                advocatux @sbsky33
                last edited by 3 Jan 2019, 09:00

                @sbsky33 if there's an issue with the hardware, you'll need to fix it before doing anything else.

                You can check which screen zones are responsive (or not) installing for example Finger Painting, and maybe you can play with edge sensitivity settings in UT Tweak tools to try to fix some misbehaviours.

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                • S Offline
                  sbsky33
                  last edited by 3 Jan 2019, 16:16

                  It doesnt even know where is the top or the bottom side of the screen. Maybe its hardware problem?
                  You know it has only 2 connection to the motherboard so it has connected well πŸ™‚
                  If there is no possible software, setting, anything to solve the problem, then definitely the screen is a scrap.

                  https://youtu.be/ib0CN3Q7eGI

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                  • N Offline
                    Nikfrager
                    last edited by 3 Jan 2019, 16:53

                    Have you got the right screen. There are different types available.

                    S 1 Reply Last reply 3 Jan 2019, 17:51 Reply Quote 0
                    • A Offline
                      arubislander
                      last edited by 3 Jan 2019, 16:55

                      Also, could it be that the screen was placed upside down? Or the two connectors were connected the wrong way around?

                      πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
                      Happily running Ubuntu Touch
                      Google Pixel 3a (20.04 DEV)
                      JingPad (24.04 preview)
                      Meizu Pro 5 (16.04 DEV)

                      S 1 Reply Last reply 3 Jan 2019, 18:12 Reply Quote 0
                      • S Offline
                        sbsky33 @Nikfrager
                        last edited by 3 Jan 2019, 17:51

                        @nikfrager Yup. Its the same, even the numbers on the cables.

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                        • S Offline
                          sbsky33 @arubislander
                          last edited by 3 Jan 2019, 18:12

                          @arubislander Impossible πŸ™‚

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