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OTA-7 Wifi Issue

Scheduled Pinned Locked Moved Support
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    • L Offline
      Lakotaubp
      last edited by Lakotaubp 1 Nov 2019, 10:46 11 Jan 2019, 10:40

      Posts moved form News .

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      • F Offline
        frapie
        last edited by frapie 1 Nov 2019, 09:00 11 Jan 2019, 08:59

        OTA-7 seems to have let my Wifi tab disappear. I can still see the the previous network but can't switch it on or off anymore. Has anybody else got this problem?? It's now running on 'Cellular data' only which performs very well though...

        L 1 Reply Last reply 11 Jan 2019, 09:17 Reply Quote 0
        • L Offline
          Lakotaubp @frapie
          last edited by 11 Jan 2019, 09:17

          @frapie Try these if you haven't already Restarting, switching mobile on/off ,Flight mode on/off switching to Dev channel in update settings( if that works you can switch back again).

          F 1 Reply Last reply 11 Jan 2019, 09:30 Reply Quote 0
          • F Offline
            frapie @Lakotaubp
            last edited by frapie 1 Nov 2019, 09:35 11 Jan 2019, 09:30

            @lakotaubp I'm afraid nothing seems to have worked. Restarting the device and Flight mode were my first 2 thoughts too but it didn't have an effect. It also seems to take ages to activate when i switch 'Cellular data' on and off. Can this be a related issue? Any other ideas??

            L 1 Reply Last reply 11 Jan 2019, 10:10 Reply Quote 0
            • L Offline
              Lakotaubp @frapie
              last edited by 11 Jan 2019, 10:10

              @frapie did you try changing the update channel to dev in system settings, updates,update channel. What device are you using

              F 1 Reply Last reply 11 Jan 2019, 10:22 Reply Quote 0
              • F Offline
                frapie @Lakotaubp
                last edited by frapie 1 Nov 2019, 10:27 11 Jan 2019, 10:22

                @lakotaubp The device is OPO and yes i'm just trying it now but all i seem to get is the OPO telling me 'Fetching Channels' and a 'spinning circle'? By the way am i posting all this in the right forum or would it be better in Support or OS?

                Oh yes and after a lengthy wait i've got on the screen a tab saying ' Channel to get updates from' but it is just a header without content ie it's empty when i click on it

                L 1 Reply Last reply 11 Jan 2019, 10:45 Reply Quote 0
                • L Offline
                  Lakotaubp @frapie
                  last edited by 11 Jan 2019, 10:45

                  @frapie Moved it for you better of here as not fixed quickly. I have OPO and all is ok on that. If dev doesn't fixit you might have to reflash Ubuntu Touch. Lets see what happens

                  F 1 Reply Last reply 11 Jan 2019, 11:23 Reply Quote 0
                  • F Offline
                    frapie @Lakotaubp
                    last edited by 11 Jan 2019, 11:23

                    @lakotaubp Thank you very much. Also after a little messing around i had another look at 'System Settings' -> Reset -> Reset launcher and it somehow got me the Wifi connection and tab back on the screen fully accessible. Is there some sort of explanation for this?

                    L 1 Reply Last reply 11 Jan 2019, 12:05 Reply Quote 0
                    • L Offline
                      Lakotaubp @frapie
                      last edited by 11 Jan 2019, 12:05

                      @frapie Not yet. Had the contact issue yesterday that corrected its self. Lets wait and see if anything else arrives that might point at something specific.

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