UBports Robot Logo UBports Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    Cellular carrier not recognized

    Scheduled Pinned Locked Moved Support
    5 Posts 4 Posters 396 Views 1 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
      Reply
      • Reply as topic
      Log in to reply
      This topic has been deleted. Only users with topic management privileges can see it.
      • C Offline
        CaylonWilkins
        last edited by

        Just installed UT onto my Nexus 5.
        Under Settings > Cellular > Carrier & APN > Carrier the phone tries to automatically connect to the carrier but after a minute fails. Any Ideas why?

        LakotaubpL dobeyD C 3 Replies Last reply Reply Quote 0
        • LakotaubpL Offline
          Lakotaubp @CaylonWilkins
          last edited by

          @CaylonWilkins If you installed without choosing the wipe option and are on stable, try switching to the Dev channel in System Settings, Updates, Update Settings. Install the update, if that fixes the problem you can switch back to stable again.
          If not try rerunning the installer with the wipe option checked.

          1 Reply Last reply Reply Quote 0
          • U Offline
            UniSuperBox
            last edited by

            @Lakotaubp wiping the device probably isn't necessary.

            I don't know if we can properly get carrier info from the Nexus 5 all the time. Is the device failing to connect to the mobile network?

            1 Reply Last reply Reply Quote 0
            • dobeyD Offline
              dobey @CaylonWilkins
              last edited by

              @CaylonWilkins Can you specify what carrier it is you're trying to use? Sprint and Verizon in the US will not work currently.

              1 Reply Last reply Reply Quote 0
              • C Offline
                CaylonWilkins @CaylonWilkins
                last edited by

                I finally got an honest response from Ting. Apparently their website has a known bug and I was shipped the wrong card. It worked perfectly after the replacement. As for metroPCS, I think they have some king of firmware authentication required on the phone (another good reason to switch).

                I thought the same issue from two distinct sim cards (one known good) would rule out the sim cards as the issue. I was wrong. Sorry about that.

                1 Reply Last reply Reply Quote 0
                • First post
                  Last post