UBports Robot Logo UBports Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    Ubuntu Phone Bq 4.5 don't detect SIM card after flash with ubports!

    Scheduled Pinned Locked Moved Support
    9 Posts 5 Posters 2.4k Views 4 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • M Offline
      mpnegro
      last edited by

      Hi,
      I flash today my phone and it don't detect any SIM card! Can someone help me to solve this?
      Regards
      Miguel

      advocatuxA flohackF 2 Replies Last reply Reply Quote 0
      • J Offline
        jamesp
        last edited by

        My e4.5 started losing sims last summer. They were detected again when i restored factory settings, but after few weeks they were gone again. After some time i installed Android into it, and sims worked for few months but then they faded away and haven't got them back since.

        For me it was clearly hardware problem and possibly it is your devices time also πŸ™‚

        Try doing factory reset first.

        1 Reply Last reply Reply Quote 0
        • advocatuxA Offline
          advocatux @mpnegro
          last edited by

          @mpnegro, I remember an old bug that when someone put a sim in a running Ubuntu phone, the phone didn't recognize it and there was the trick to switch on and off the flight mode button. That '"activated" the sim card.

          1 Reply Last reply Reply Quote 0
          • M Offline
            mpnegro
            last edited by

            Hi
            Thks for the replays.
            @jamesp The phone was working ok before i flash the device, so probably this is not hardware problem.
            @advocatux I've done that, and don't work.
            If no solution I'm going to try to reflash with the Bq Image again and see if it starts to work.

            advocatuxA 1 Reply Last reply Reply Quote 0
            • advocatuxA Offline
              advocatux @mpnegro
              last edited by

              @mpnegro, are the sim card contacts clean? Any dirt inside the sim card slot? Any possibility there's a bad contact?

              Good luck.

              1 Reply Last reply Reply Quote 0
              • J Offline
                jamesp
                last edited by

                Did you flash it with bq flash tool or Ubports installer?

                I once flashed it with bq flash tool and accidentally formatted the whole thing and phone lost it's IMEI codes and was unable to use sims. Phone did reqoqnize sims, but sims were not able to register in network. Imeis can be restored through Android. Not sure if it is possible with UT.

                1 Reply Last reply Reply Quote 0
                • flohackF Offline
                  flohack @mpnegro
                  last edited by

                  @mpnegro Just to say that we did not change anything that could trigger this problem IMHO. There are no updates to ofonod, or maybe @mariogrip can tell us more? πŸ™‚

                  BR

                  My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

                  1 Reply Last reply Reply Quote 0
                  • lduboeufL Offline
                    lduboeuf
                    last edited by

                    https://github.com/ubports/ubports-touch bug tracker should be the place to report this thread i think

                    1 Reply Last reply Reply Quote 0
                    • M Offline
                      mpnegro
                      last edited by

                      Hi All,
                      After reflashing again, clean the SIM card, change and re-change the SIM slot, it finally detected the SIM card. Probably something is damage, or in the SIm or in the slot. Thks for the help

                      1 Reply Last reply Reply Quote 1

                      Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                      Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                      With your input, this post could be even better πŸ’—

                      Register Login
                      • First post
                        Last post