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Sony Xperia X (suzu/F5121 & F5122)

Scheduled Pinned Locked Moved Sony Xperia X (F5121 & F5122)
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    • C Offline
      c4pp4
      last edited by 15 Jun 2020, 00:52

      I got a problem when playing music after the screen is turned off. When on BATTERY, the music is interrupted. After couple of seconds it's playing again and it's again interrupted. When the screen is turned on (still locked) the music is playing without problem. When on BATTERY and Wi-Fi is turned off, it's playing without problem. When on USB it's playing without problem regardless of Wi-Fi state. It's not only about music player. When I receive a message it vibrates but it plays sound after the screen is activated. Incoming call is without problem. Clean reinstalling via UBports installer didn't solve it. Can someone confirm it? Maybe it's caused by some of recent updates.

      W 1 Reply Last reply 15 Jun 2020, 08:48 Reply Quote 0
      • E Offline
        eichenbast
        last edited by 15 Jun 2020, 08:22

        I can confirm "When on BATTERY, the music is interrupted. After couple of seconds it's playing again and it's again interrupted. When the screen is turned on (still locked) the music is playing without problem. When on BATTERY and Wi-Fi is turned off, it's playing without problem." and "When I receive a message it vibrates but it plays sound after the screen is activated. Incoming call is without problem."

        I have not tested more. And: no problem with the Apps: "Flas" and "Clound Music" .

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        • W Offline
          wdehoog @c4pp4
          last edited by 15 Jun 2020, 08:48

          @c4pp4 @eichenbast how are you playing the music?

          This is probably caused by the media-hub not keeping/aquiring a 'wakelock'.
          Flas probably works since it plays a stream (which is 1 track) for which the lock is acquired. (I don't know what Cloud Music is.)

          When charging or with screen on the phone does not go in sleep mode so the music plays fine. Some app or service preventing to go to sleep (for example by having a lock) also keeps the music playing fine.

          C 1 Reply Last reply 15 Jun 2020, 12:48 Reply Quote 0
          • C Offline
            c4pp4 @wdehoog
            last edited by 15 Jun 2020, 12:48

            @wdehoog said in Sony Xperia X (suzu/F5121 & F5122):

            how are you playing the music?

            I'm using preinstalled UBports Music app.

            W 1 Reply Last reply 15 Jun 2020, 12:57 Reply Quote 0
            • W Offline
              wdehoog @c4pp4
              last edited by 15 Jun 2020, 12:57

              @c4pp4 Then I would expect the first track to be played ok (media-hub has the lock) and the next ones being 'interrupted' (media-hub) does not acquire a new lock for the next tracks).

              If I remember well you can see the locks being aquired/released in /var/log/repowerd.log.
              Something like requestSysState and clearSysState. Maybe it is worth checking to see if this is the issue.

              C 1 Reply Last reply 15 Jun 2020, 14:00 Reply Quote 0
              • C Offline
                c4pp4 @wdehoog
                last edited by 15 Jun 2020, 14:00

                @wdehoog said in Sony Xperia X (suzu/F5121 & F5122):

                Then I would expect the first track to be played ok

                No, it's interrupted immediately after the screen is turned off.

                /var/log/repowerd.log

                OK, I'll check it.

                W 1 Reply Last reply 15 Jun 2020, 17:23 Reply Quote 0
                • C Offline
                  c4pp4
                  last edited by 15 Jun 2020, 16:41

                  Please, where can I find changes applied via System Settings > Updates named "Ubuntu touch" with number e.g. 335, 336 etc.?

                  1 Reply Last reply Reply Quote 0
                  • W Offline
                    wdehoog @c4pp4
                    last edited by wdehoog 15 Jun 2020, 17:23

                    @c4pp4 Is the Music app still in your list of apps that will not be suspended (marked 'prevent app suspension' in UTT)?

                    or use: gsettings get com.canonical.qtmir lifecycle-exempt-appids

                    C 1 Reply Last reply 15 Jun 2020, 18:41 Reply Quote 0
                    • C Offline
                      c4pp4 @wdehoog
                      last edited by 15 Jun 2020, 18:41

                      @wdehoog said in Sony Xperia X (suzu/F5121 & F5122):

                      Is the Music app still in your list of apps that will not be suspended

                      Yes it is. I don't think it's related to suspension. It looks like there is a very agressive powersave management or something like that. The Music app is active, but it plays about one second and then it's interrupted and after a while it plays and it's interrupted again. The same is SMS notification, it vibrates immediately but the sound notification is delayed. And now I find out it's related to the sound of incoming call, the same as SMS, it vibrates, but the melody is delayed and then played and interrupted as the Music player.

                      W 1 Reply Last reply 15 Jun 2020, 18:47 Reply Quote 0
                      • W Offline
                        wdehoog @c4pp4
                        last edited by wdehoog 15 Jun 2020, 18:47

                        @c4pp4 still strange that some other apps can play without being interrupted. anything interesting in log files? /var/log/syslog or /var/log/repowerd.log or ~/.cache/upstart/media-hub.log

                        C 2 Replies Last reply 15 Jun 2020, 18:59 Reply Quote 0
                        • C Offline
                          c4pp4 @wdehoog
                          last edited by 15 Jun 2020, 18:59

                          @wdehoog said in Sony Xperia X (suzu/F5121 & F5122):

                          anything interesting in log files?

                          I'll check it later if you don't mind.

                          1 Reply Last reply Reply Quote 0
                          • C Offline
                            c4pp4 @wdehoog
                            last edited by 15 Jun 2020, 22:19

                            @wdehoog
                            Maybe the problem is caused by this commit https://github.com/ubports/repowerd/commit/cfb1cec49ab53a33458112b7aa1ae61afba8e207

                            I've compared /var/log/repowerd.log when Wi-Fi ON (music is interrupted) and OFF (music plays) and there are additional lines when Wi-Fi is ON:

                            2020-06-15T23:34:03.229697+02:00 ubuntu-phablet repowerd[1286]: LogindSessionTracker: change_seat_properties(/org/freedesktop/login1/seat/seat0), ActiveSession=(,/)
                            2020-06-15T23:34:03.229754+02:00 ubuntu-phablet repowerd[1286]: LogindSessionTracker: deactivate_session()
                            2020-06-15T23:34:03.363673+02:00 ubuntu-phablet repowerd[1286]: LogindSessionTracker: change_seat_properties(/org/freedesktop/login1/seat/seat0), ActiveSession=(c3,/org/freedesktop/login1/session/c3)
                            2020-06-15T23:34:03.392526+02:00 ubuntu-phablet repowerd[1286]: LogindSessionTracker: change_seat_properties(/org/freedesktop/login1/seat/seat0), ActiveSession=(,/)
                            2020-06-15T23:34:03.392601+02:00 ubuntu-phablet repowerd[1286]: LogindSessionTracker: deactivate_session()
                            2020-06-15T23:34:03.419897+02:00 ubuntu-phablet repowerd[1286]: LogindSessionTracker: change_seat_properties(/org/freedesktop/login1/seat/seat0), ActiveSession=(c3,/org/freedesktop/login1/session/c3)
                            2020-06-15T23:34:07.082551+02:00 ubuntu-phablet repowerd[1286]: LogindSessionTracker: change_seat_properties(/org/freedesktop/login1/seat/seat0), ActiveSession=(,/)
                            2020-06-15T23:34:07.082593+02:00 ubuntu-phablet repowerd[1286]: LogindSessionTracker: deactivate_session()
                            2020-06-15T23:34:07.111357+02:00 ubuntu-phablet repowerd[1286]: LogindSessionTracker: change_seat_properties(/org/freedesktop/login1/seat/seat0), ActiveSession=(c3,/org/freedesktop/login1/session/c3)
                            
                            W 1 Reply Last reply 16 Jun 2020, 08:03 Reply Quote 0
                            • W Offline
                              wdehoog @c4pp4
                              last edited by 16 Jun 2020, 08:03

                              @c4pp4 If the problems are caused by the repowerd commit you refer to then it remains strange that some apps do not suffer from this issue. The relation to wifi is also a mystery to me. I am afraid I cannot be of much help here.

                              E 1 Reply Last reply 16 Jun 2020, 08:49 Reply Quote 0
                              • E Offline
                                eichenbast @wdehoog
                                last edited by 16 Jun 2020, 08:49

                                @wdehoog I am not sure, that for example "Flas" is not related. Cause I noticed, that after a while it also stops. First I thought, it is because of the quality of My wifi connection .

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                                • W Offline
                                  wdehoog
                                  last edited by 16 Jun 2020, 20:15

                                  anyway after updating now I have the exact same problem on my opo. boehoe....

                                  C 1 Reply Last reply 17 Jun 2020, 11:01 Reply Quote 0
                                  • C Offline
                                    c4pp4 @wdehoog
                                    last edited by 17 Jun 2020, 11:01

                                    @wdehoog
                                    what is the update number in your case?

                                    BTW: The problem is not caused by the commit. I've tried repowerd without it.

                                    M W 2 Replies Last reply 17 Jun 2020, 16:53 Reply Quote 0
                                    • M Offline
                                      malditobastardo @c4pp4
                                      last edited by 17 Jun 2020, 16:53

                                      @c4pp4 Any chance to go back to stable? Or to a previous image without this issue?

                                      C 1 Reply Last reply 17 Jun 2020, 19:18 Reply Quote 0
                                      • W Offline
                                        wdehoog @c4pp4
                                        last edited by 17 Jun 2020, 19:09

                                        @c4pp4 I notice lots of logs in repowerd.log, lightdm.log and syslog. top shows lots of activity for systemd-logind and polkitd and sometimes Networkmanager.

                                        still no idea what is going on.

                                        since this is no sony-xperia-x specific problem we better continue somewhere else. a github issue?

                                        C 1 Reply Last reply 25 Jun 2020, 18:59 Reply Quote 0
                                        • C Offline
                                          c4pp4 @malditobastardo
                                          last edited by 17 Jun 2020, 19:18

                                          @malditobastardo
                                          I'd like to try a previous image too but I'm not sure how, maybe @fredldotme can help with it. I just compiled custom repowerd package to exclude the problem is not caused by the commit.

                                          @wdehoog
                                          Maybe the problem is really media-hub and turning the wifi off just starts a network dbus service using wakelock and then the music is playing without interruptions or something like that.

                                          1 Reply Last reply Reply Quote 0
                                          • C Offline
                                            c4pp4 @wdehoog
                                            last edited by 25 Jun 2020, 18:59

                                            @wdehoog Should be fixed, it was the commit 🙂

                                            W 1 Reply Last reply 25 Jun 2020, 19:06 Reply Quote 0
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