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    • TobsEnd
      TobsEnd last edited by

      Since last fridays rc-update I can't play video files from the gallery or internal storage. When I try, I get a warning that the video file is not supported.
      I tried to change channel and to reflash the system but it didn't work.
      Any ideas what is wrong and what I can do?

      AppLee 1 Reply Last reply Reply Quote 0
      • AppLee
        AppLee @TobsEnd last edited by

        @TobsEnd
        You'll have to give more information.
        What phone/tablet are you using and when was the last time you were successful in watching video ?

        If the latest RC is responsible as you imply, switching channel to stable should fix it and therefor prove your theory.
        If you have a Nexus 5 this is a known issue for quite some time now due to hardware acceleration.

        TobsEnd 1 Reply Last reply Reply Quote 0
        • TobsEnd
          TobsEnd @AppLee last edited by

          Sorry, I'm using a FP2 and never had any problems watching videos in the last year. I can't say when I last watched videos but the only thing that happend in between was the update on friday.

          AppLee 1 Reply Last reply Reply Quote 0
          • AppLee
            AppLee @TobsEnd last edited by

            @TobsEnd
            On RC channel updates are weekly...
            Try to switch to stable and try again. Have you checked the opened issues?

            1 Reply Last reply Reply Quote 0
            • jezek
              jezek last edited by jezek

              @TobsEnd I had similar issue with FP2 some time ago. Couldn't figure why, happened after update, persisted after channel change (stable, rc) and next OTA updates didn't fix the video playback. I couldn't play videos for several months.

              The video issues were fixed after complete UBports reinstall (with wipe) using the installer.

              I hope it will fix your issues too.

              1 Reply Last reply Reply Quote 1
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