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    Oneplus One failed

    Scheduled Pinned Locked Moved Solved Support
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      • W Offline
        w0lf3n
        last edited by

        Hi,

        I just purchased a Oneplus One phone and it was working fine.

        I downloaded the Ubports downloaded and followed the instructions to put phone into debugg mode.

        I got as far as the message telling me to hold power key and volume+ but installer couldn't detect the phone. Now the phone will not turn on or charge.

        Is there a way to fix this?

        Thanks.

        LakotaubpL MoemM 2 Replies Last reply Reply Quote 0
        • K Offline
          Kyrylo
          last edited by

          Hi!
          Can you describe what is going on with your phone now?
          Tell, please, if you understand how it is usual to boot into
          fastboot mode
          recovery mode
          ?
          It will be usefull to know what can You do on your own.

          1 Reply Last reply Reply Quote 0
          • LakotaubpL Offline
            Lakotaubp @w0lf3n
            last edited by

            @w0lf3n Please let us know what OS you are running. Did you unlock the device, setup dev mode. The device should still boot up and definitely charge. Connect it to power and hold power and volume down that will get you to recovery options. Do you see UBports recovery or Android. That is if it will not restart as normal.

            1 Reply Last reply Reply Quote 0
            • W Offline
              w0lf3n
              last edited by

              Hi,

              After playing with the phone, I have managed to do a factory reset and phone is back to normal.

              The phone OS is Cyanogen bacon.

              I installed the downloaded on to my laptop running Linux Mint.

              On the phone it says that USB tethering not connected. I've tried different cables but still same message.

              This is the first time trying to change an OS so I'm a total newbie.

              Thanks for the replies.

              LakotaubpL 1 Reply Last reply Reply Quote 0
              • MoemM Offline
                Moem @w0lf3n
                last edited by

                @w0lf3n I had similar troubles, but I got it resolved by booting to recovery mode instead of fastboot. That means, I used the power and volume- instead of power and volume+ buttons. The phone was then detected, and it rebooted into fastboot mode, and this time the installation went through.

                It took me a couple of tries but it all came out in the wash, so don't give up!

                Is currently using an Op5t
                Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

                1 Reply Last reply Reply Quote 0
                • W Offline
                  w0lf3n
                  last edited by

                  @Moem

                  Thanks but I can't seem to get the USB tethering to work and ubports installer is not detecting my phone.

                  1 Reply Last reply Reply Quote 0
                  • LakotaubpL Offline
                    Lakotaubp @w0lf3n
                    last edited by

                    @w0lf3n Ok first thing enable developer mode on the OPO. Allow usb debugging, MTP and make sure the bootloader is unlocked (though the installer may do this for you). You need adb and fastboot installed on Mint. Then choose the wipe option in the installer if you have nothing on the device you want to keep.

                    W 1 Reply Last reply Reply Quote 0
                    • W Offline
                      w0lf3n @Lakotaubp
                      last edited by

                      @Lakotaubp said in Oneplus One failed:

                      @w0lf3n Ok first thing enable developer mode on the OPO. Allow usb debugging, MTP and make sure the bootloader is unlocked (though the installer may do this for you). You need adb and fastboot installed on Mint. Then choose the wipe option in the installer if you have nothing on the device you want to keep.

                      Hi,

                      I tried that but the installer is not detecting the phone.

                      The USB tethering is not working.

                      LakotaubpL 1 Reply Last reply Reply Quote 0
                      • LakotaubpL Offline
                        Lakotaubp @w0lf3n
                        last edited by

                        @w0lf3n with the device connected to the pc/laptop type adb devices in a terminal. What do you get? Watch out for an allow connection message on the device if you have not done that already.

                        W 1 Reply Last reply Reply Quote 0
                        • W Offline
                          w0lf3n @Lakotaubp
                          last edited by

                          @Lakotaubp said in Oneplus One failed:

                          @w0lf3n with the device connected to the pc/laptop type adb devices in a terminal. What do you get? Watch out for an allow connection message on the device if you have not done that already.

                          What am I looking for?
                          I see a lot of words.

                          LakotaubpL 1 Reply Last reply Reply Quote 0
                          • LakotaubpL Offline
                            Lakotaubp @w0lf3n
                            last edited by

                            @w0lf3n In the terminal type

                            adb devices

                            It should then say something like

                            Starting daemon on ---
                            daemon started

                            Then it should hopefully list your device.

                            1 Reply Last reply Reply Quote 0
                            • W Offline
                              w0lf3n
                              last edited by

                              @Lakotaubp

                              No devices listed.

                              LakotaubpL 1 Reply Last reply Reply Quote 0
                              • LakotaubpL Offline
                                Lakotaubp @w0lf3n
                                last edited by

                                @w0lf3n Ok now type

                                adb reboot bootloader

                                That should then reboot the device bootloader, look for lock state. You need it to be unlocked. If it is not then type

                                sudo fastboot oem unlock

                                Then reboot the device.

                                1 Reply Last reply Reply Quote 0
                                • W Offline
                                  w0lf3n
                                  last edited by

                                  @Lakotaubp

                                  daemon not running. Starting it now on port 5037
                                  daemon started successfully
                                  error: device ' (null)' not found

                                  Sudo fastboot oem unlock
                                  Waiting for device.

                                  LakotaubpL D 2 Replies Last reply Reply Quote 0
                                  • LakotaubpL Offline
                                    Lakotaubp @w0lf3n
                                    last edited by

                                    @w0lf3n Did you first run

                                    adb reboot bootloader

                                    Then if the device lock state is locked, run

                                    sudo fastboot oem unlock

                                    W 1 Reply Last reply Reply Quote 0
                                    • W Offline
                                      w0lf3n @Lakotaubp
                                      last edited by

                                      @Lakotaubp said in Oneplus One failed:

                                      @w0lf3n Did you first run

                                      adb reboot bootloader

                                      Then if the device lock state is locked, run

                                      sudo fastboot oem unlock

                                      Yes, I did.

                                      On the phone, the USB tethering is not working, it won't switch on. I don't know if that is causing the problem?

                                      LakotaubpL 1 Reply Last reply Reply Quote 0
                                      • D Offline
                                        domubpkm @w0lf3n
                                        last edited by

                                        @w0lf3n Installed UT by the installer on OPO always gave me problems, but never on the command line.
                                        If you can't do it through the installer, I suggest you to try this simple procedure:

                                        • put the OPO in fastboot mode;

                                        • Plug the OPO into the laptop;

                                        • Run the command line under the terminal (copy and paste the following)

                                          sudo ubuntu-device-flash --server=https//system-image.ubports.com touch --device=bacon --channel=ubports-touch/16.04/stable --bootstrap --wipe
                                          

                                        Let the procedure go until UT is installed on the OPO, this should take some time.

                                        Y 1 Reply Last reply Reply Quote 0
                                        • LakotaubpL Offline
                                          Lakotaubp @w0lf3n
                                          last edited by

                                          @w0lf3n When booted back into the existing os does the phone work ok. When connected to your pc/laptop and the screen unlocked it should show as 'android device' in your file system and you should be able to access the OPOs file system. You need MTP mode for that.

                                          W 1 Reply Last reply Reply Quote 0
                                          • W Offline
                                            w0lf3n @Lakotaubp
                                            last edited by

                                            @Lakotaubp

                                            Phone works OK in original OS but computer doesn't recognise the phone. Tethering won't work.

                                            LakotaubpL 1 Reply Last reply Reply Quote 0
                                            • LakotaubpL Offline
                                              Lakotaubp @w0lf3n
                                              last edited by

                                              @w0lf3n If you are trying with the USB tethering option, that is not the option you want. You need File transfer option, can't remember if that isexactly what it is called or not but not usb tethering.

                                              W 1 Reply Last reply Reply Quote 1
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