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Can't make or receive phonecalls pinephone

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callspinephone
28 Posts 13 Posters 6.1k Views 2 Watching
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    • K Offline
      KarolinaK
      last edited by 11 Jun 2020, 19:29

      My calls still works but when I'm in a conversation I can barely hear the other person even though I have the volume on the highest. Other people can hear me excellently though 🙂

      P 1 Reply Last reply 11 Jun 2020, 21:43 Reply Quote 2
      • P Offline
        PineFuture @KarolinaK
        last edited by 11 Jun 2020, 21:43

        @KarolinaK I am having the exact same issue. Call volume and the overall volume of the phone is not loud. I can't hear it ring when it's in my pocket when I'm out in public. I can hear other people in a call, but just barely. My volume is turned all the way up.

        1 Reply Last reply Reply Quote 1
        • T Offline
          TheTrell
          last edited by 12 Jun 2020, 00:32

          Allright got it working again.

          Connection type:
          2G/3G/4G

          APN is set to:

          Name: Vodafone
          APN: web.vodafone.de

          turns out every time I do a restart calls completely stop working, but I've found a method that seems to be working reliably:

          When restarting always Power off instead of using the restart option.
          Once everything is back on go to the Carrier & APN settings tick the little box next to your APN again
          then manually select the carrier again.

          1 Reply Last reply Reply Quote 2
          • ? Offline
            A Former User @tricky
            last edited by 15 Jun 2020, 12:23

            @tricky 4G is only for internet, it doesn't support calls. When calling, the phone (regardless of OS, type or carrier) will change automaticly to 3G and after the call ends, it will turn back to 4G.

            K 1 Reply Last reply 15 Jun 2020, 13:40 Reply Quote 0
            • K Offline
              Keneda @Guest
              last edited by Keneda 15 Jun 2020, 13:40

              @C0n57an71n
              4G Work for calls if carrier and phone support VoLTE, voice over LTE.

              https://en.wikipedia.org/wiki/Voice_over_LTE

              2015-2023 : Meizu MX4 ☠️⚰️✝️
              2023-2024 : Nexus 5 ☠️⚰️✝️
              2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
              🇲🇫🇬🇧

              1 Reply Last reply Reply Quote 0
              • P Offline
                PhoenixLandPirat
                last edited by 15 Jun 2020, 15:24

                On the OP3 and other devices, you can select 2g/3G/4G and its fine, but on the pinephone it can have difficulties if you don't manually select 2G/3G.

                I don't think people care to much about not being able to use 4G when they're in a phone call, but just that they cant get phone calls if 4G is selected as an option.

                1 Reply Last reply Reply Quote 0
                • R Offline
                  rvndpr
                  last edited by 5 Aug 2020, 04:37

                  I'm on T-Mobile in the US with my Pinephone UBPorts Community Edition phone. I installed all updates from System Settings. But outgoing calls fail. Incoming calls seem to work.

                  M 1 Reply Last reply 5 Aug 2020, 13:58 Reply Quote 0
                  • M Offline
                    Marathon2422 @rvndpr
                    last edited by 5 Aug 2020, 13:58

                    @rvndpr
                    I was using att (USA),and found if,l left the 2/3/4g settings blank,made no entry, it would work and accept the other APN settings ,and let me check mark the little box

                    L 1 Reply Last reply 6 Aug 2020, 23:28 Reply Quote 0
                    • L Offline
                      livanti21 @Marathon2422
                      last edited by 6 Aug 2020, 23:28

                      @Marathon2422

                      How do leave 2G/3G/4G blank with no entry? It appears a selection must be made to me.

                      Any help would be greatly appreciated.

                      Regards,

                      Vince

                      M 1 Reply Last reply 7 Aug 2020, 00:16 Reply Quote 0
                      • M Offline
                        Marathon2422 @livanti21
                        last edited by 7 Aug 2020, 00:16

                        @livanti21
                        When you enter your APN , then save it,---after you reboot ,and go back to check which APN is being used ,do you get a little box that you need to put a check mark or tick in ?
                        The 2/3/4g part , I just moved on to the next item, I did not select any of them ( I was using Consumer Cellular,(att).

                        1 Reply Last reply Reply Quote 0
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