• Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Search
  • Register
  • Login
UBports Robot Logo UBports Forum
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Search
  • Register
  • Login

The reply button crashes my Dekko2 client

Scheduled Pinned Locked Moved Support
6 Posts 3 Posters 379 Views 1 Watching
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • W Offline
      wayne_tbt
      last edited by 1 Sept 2020, 07:28

      Hi folks,

      Im running Dekko2 as my email client on Ubuntu Touch on a Sony Xperia X.
      Im using the dev channel.

      Every time I try to reply to an email, dekko2 crashes. Is anyone else experiencing this?

      Best wishes,

      Wayne.

      ? 1 Reply Last reply 1 Sept 2020, 08:48 Reply Quote 0
      • ? Offline
        A Former User @wayne_tbt
        last edited by A Former User 9 Jan 2020, 08:52 1 Sept 2020, 08:48

        @wayne_tbt
        Hello,
        I checked this on GigaSet/VollaPhone (using IMAP, because POP3 does not work at the moment) and Dekko2 is not crashing when pressing the reply button.
        But I noticed, that the origin sender is lost and I have to add the information again. Additionally if I reply to a mail with is containing an attachment this one is also not attached to the reply. (But this might be by design).
        But maybe you can discuss this here on telegram: https://t.me/DekkoUsersGroup if you have telegram.
        Just for curiosity, you are using IMAP or POP and you set up an identity as default?
        Cheers

        1 Reply Last reply Reply Quote 0
        • 3 Offline
          3T_Ed
          last edited by 1 Sept 2020, 09:03

          @wayne_tbt
          No crash on OP 3T either, using IMAP

          Replied email (to my own address) is moved to 'Concepts' folder (not sent directly and moved to 'Sent items' folder) and strangely left in queue, unable to send from there. On the receiving end the inbox keeps hanging when pulling down to receive the message. Only after rebooting Dekko 2 the message in 'Concepts' can be send and be received in Inbox successfully.

          Critics are the true Positives | OnePlus 3T, Lumia 950

          1 Reply Last reply Reply Quote 0
          • W Offline
            wayne_tbt
            last edited by 1 Sept 2020, 09:07

            @Tellina

            Thank you for your reply.

            I am using IMAP email on the dekko client.

            Pressing the reply icon just crashes dekko for me.

            I'll join the telegram group.

            Thanks,

            Wayne.

            W 1 Reply Last reply 1 Sept 2020, 09:56 Reply Quote 0
            • W Offline
              wayne_tbt @wayne_tbt
              last edited by 1 Sept 2020, 09:56

              @wayne_tbt

              This has been sorted by confirming the settings in my Dekko Account. The app crashed because I was using PLAIN for authentication instead of the LOGIN option.

              Many thanks to Stefan over at the Dekko telegram group for helping me work throught the issue.

              ? 1 Reply Last reply 1 Sept 2020, 10:52 Reply Quote 0
              • ? Offline
                A Former User @wayne_tbt
                last edited by 1 Sept 2020, 10:52

                @wayne_tbt Ok, great to hear. Thanks for sharing the reason how to fix this issue.

                1 Reply Last reply Reply Quote 0
                2 out of 6
                • First post
                  2/6
                  Last post