Ringing volume and other issues

MV · 3 Mar 2021, 14:19

Hi all,
received the Volla phone and i'm happy with it.
Anyway since some days I'm facing some 'not fundamentals' issues.
-First of all after have tried to change some setting (volume and vibration), now the ringing volume is really low (difficult to hear) despite the indicator is at max level.
Already tried to change settings, type of ringing, exclude vibration, turn off and on again the phone but no benefit.

-Time on the right top corner: the second number of minutes displayed is unreadable, 'cutted' by the display rounded corner!

A third 'issue' is with the fingerprint setting. At the end of the procedure, the display shows 'All done' with green flag on a black background. The bottom of the display is white.
I wait some second and nothing happened. I tried to tap the display but nothing. Only after some attempts the fingerprint procedure goes back the the setting menu.
Is a matter to be patient or is an 'issue'?

Keneda · 3 Mar 2021, 17:23

@mv said in Ringing volume and other issues:

-Time on the right top corner: the second number of minutes displayed is unreadable, 'cutted' by the display rounded corner!

There is a fix on the forum for that.
Edit : start reading from here : https://forums.ubports.com/topic/5351/easy-fix-possible-issue-of-not-readable-time-on-volla-phone-display-with-rounded-corners/15?_=1613515346548

-First of all after have tried to change some setting (volume and vibration), now the ringing volume is really low (difficult to hear) despite the indicator is at max level.
Already tried to change settings, type of ringing, exclude vibration, turn off and on again the phone but no benefit.

Try uVolMan from openstore. https://open-store.io/app/uvolman.mateosalta

A third 'issue' is with the fingerprint setting.

See here, seems to be some issues with fingerprint, yes.
https://forums.ubports.com/topic/5550/vollaphone-fingerprint-not-available-after-using-developer-mode/6?_=1614790056060

Edit : see here too : https://forums.ubports.com/topic/5619/how-to-enable-fingerprint-unlock?_=1614206809485

One quetsion though, what version of uTouch you have on your VollaPhone?
Did you make last update? Are you in stable, release candidate or dev channel (if there is, i don't own that device)?
That could be helpfull for others to help you.

MV · 3 Oct 2021, 22:30

@keneda
OTA-15 and stable release

Keneda · 10 Mar 2021, 22:48

@mv Did you try corner fix and uVolMan?

MV · 3 Oct 2021, 23:16

@keneda yes the uVolMan.
Fixed also the corner issue.
Great.
Thank you very much

Keneda · 3 Oct 2021, 23:56

@mv
For fingerprint, issue will probably be solved in some later update, maybe OTA16 i don't know ^^

In mean time you can mark thread solved with cog wheel on first message top right "ask a question", then again and "solved".

MV · 15 Mar 2021, 18:25

@keneda Hi Keneda, today i got again the problem with the ringing volume.
So issue not solved with uVolMan

domubpkm · 15 Mar 2021, 23:00

@mv Hello.
In uvolman, you have to increase the slider to the right of the line

sink-input-by-media-role-multimedia

To do this

press the pencil on the right of the audio line
make the change
press the pencil again to fix the change.

MV · 16 Mar 2021, 13:59

@domubpkm Thanks.
Hope that works.

MV · 18 Mar 2021, 17:05

@domubpkm No chance to hear the ringing.
I followed the suggestions in setting uVolMan but after a while I have the same problems

AntiDroid · 19 Mar 2021, 00:58

Is it possible this is not a device bug but rather an OS quirk? If you are in an app using audio and press the volume buttons they control the volume for that app type. If you press the volume keys while nothing is running it adjusts the ring volume (at least it seems to on my oneplus one). Now for the real quirk, the buttons still adjust the volume while the phone is asleep. To test this turn the volume all the way down, press the power button to put it to sleep then press the volume up ten times followed by the power button. You will see the on-screen volume level and it will be up. If it is not on-screen press the volume button one more time to bring it up and see if the volume was adjusted while the phone was asleep. So it may be the volume is being turned down by the buttons while in your pocket.