Installing - connection to device lost
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@mikeglover said in Installing - connection to device lost:
I first tried the Windows installer. That seems to be completely broken as it says it can't talk to UBPort servers.
Known issue, under watching, see : https://github.com/ubports/ubports-installer/issues/1847
You can try with last working version : https://github.com/ubports/ubports-installer/releases/tag/0.8.6-beta
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@thilov Thank you. That did the trick.
Needs a step in the installer to say to install TWRP then as I didn't know about that.
Phone is now setup and working good so far.
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@mikeglover Hi, I am currently facing the same issue. I formatted, wiped, formatted again, wiped in whatever order you can imagine, but the result is the same. "Connection lost to device".
The cable is OK, the USB port is OK, I have used them both to install a number of custom ROMs on a number of devices.Could you specify the exact order in which you proceeded with the UT install? (i.e., first format to ext4, then wipe everything eight times, then format as ext4 twice)
Thanks in advance.I have seen a number of posts about this issue. Someone said that the install failed because the only ext4 partition was "cache", and it fills up quickly. However, I reformatted data, system and cache to ext4, countless times, so this suggestion did not work.
Somewhere else I read something about the data partition being named "userdata", and that you have to format it directly with fastboot [ fastboot format:ext4 userdata ]. Tried this with "data" and "userdata", to no avail.
The install goes as far as leaving the UT recovery on the phone, but it does not progress from there.
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@en-ragegit It should all be avilable in the advanced wipe section of twrp. Wipe data and cache format to ext4. Some even wipe system .
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@lakotaubp
Thanks for the reply. Yes, I am familiar with TWRP, I have applied the wipe and reformat functions. My inquiry was about any potential specific order to apply each step, and even if you have to repeat a few, reboot TWRP in between, because I have tried plenty of times, interchanging the order, repeating steps, all to no avail.Tried the .deb installer as well as the appimage.
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@en-ragegit from what I remember in that order wipe everything then format. Then I used wipe and bbotstrap option on the installer with the devel option. Then there is the normal advice on trying another cable or two. Good luck.
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Hi @thilov, @mikeglover
Would request you to kindly the steps and the sequence in which the Format/Advance Wipe should be used to successfully install UT on OnePlus 3T.
I've tried every sequence possible and those mentioned on the page.
I have the same observation as @En-Ragegit .
Also do mention the installer version, TWRP version etc.
The installer is able to successfully install the Oxygen OS but not UT using the same cable. On installing UT the process ends up saying "Connection to device lost".
Also if there is any manual step to perform the installation ?
Best Regards
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@geekyneo
No matter what version of twrp I used, this workd for me:- format Data to ext4
- wipe System, Dalvick, Cache and Internal Storage.
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Thanks @thilov
Trying it now.
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@thilov what about the OS ?
I mean if a previous installation failed, do I need to install Oxygen OS and then follow your steps or can continue directly after failure ? -
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@thilov
Request you to please check logs : https://pastebin.com/E7DXEktC
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@geekyneo You don't need to install Oxygen OS. Just try it again.
From which distribution are you installing? Some failed with Linux Mint. -
@geekyneo Oh, you are using Windows.... Please try Ubuntu. No installation is necessary. A live system is enough.
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@thilov It's linux Mint(based on Ubuntu). It's not windows...
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@thilov , I can confirm that it's failing for UBports snap installer 8.8.0 on Ubuntu 20.04 live machine, with device on Oxygen OS 9.0.6.
I've followed all the wipe/format step as instructed by you. -
Just as a thought is that version of Oxygen ok for the OP3/3T or would an older version be better. Can't think why but are the partions off in some way? Probably nothing to do with it and the answer is easy but lost for now on this.
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@thilov it's failing for Ubuntu 20.04 installed on a system.
Installer versions tried are 0.8.4 & 0.8.8.{"level":"info","message":"Downloaded file 1 of 12"} {"level":"info","message":"Downloaded file 2 of 12"} {"level":"info","message":"Downloaded file 3 of 12"} {"level":"info","message":"Downloaded file 4 of 12"} {"level":"info","message":"Downloaded file 5 of 12"} {"level":"info","message":"Downloaded file 6 of 12"} {"level":"info","message":"Downloaded file 7 of 12"} {"level":"info","message":"Downloaded file 8 of 12"} {"level":"info","message":"Downloaded file 9 of 12"} {"level":"info","message":"Downloaded file 10 of 12"} {"level":"info","message":"Downloaded file 11 of 12"} {"level":"info","message":"Downloaded file 12 of 12"} {"level":"verbose","message":"running core action write"} {"level":"verbose","message":"running adb action wait"} {"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"wait-for-any-any\"]}"} {"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"get-state\"],\"stdout\":\"recovery\"}"} {"level":"verbose","message":"running adb action preparesystemimage"} {"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"shell\",\"mount -a\"],\"error\":{\"message\":\"Command failed: adb -P 5037 shell mount -a\\nmount: mounting /dev/block/bootdevice/by-name/userdata on /data failed: Invalid argument\",\"code\":1},\"stderr\":\"mount: mounting /dev/block/bootdevice/by-name/userdata on /data failed: Invalid argument\"}"} {"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"shell\",\"cat /etc/recovery.fstab\"],\"stdout\":\"# Android fstab file.\\n# The filesystem that contains the filesystem checker binary (typically /system) cannot\\n# specify MF_CHECK, and must come before any filesystems that do specify MF_CHECK\\n\\n#TODO: Add 'check' as fs_mgr_flags with data partition.\\n# Currently we dont have e2fsck compiled. So fs check would failed.\\n\\n#<src> <mnt_point> <type> <mnt_flags and options> <fs_mgr_flags>\\n/dev/block/bootdevice/by-name/boot /boot emmc defaults defaults\\n/dev/block/bootdevice/by-name/recovery /recovery emmc defaults defaults\\n/dev/block/bootdevice/by-name/system /system ext4 rw,barrier=1,discard wait\\n/dev/block/bootdevice/by-name/userdata /data ext4 nosuid,nodev,noatime,barrier=1,noauto_da_alloc wait,check,encryptable=footer,formattable,length=-16384\\n/dev/block/bootdevice/by-name/persist /persist ext4 nosuid,nodev,barrier=1 wait\\n/dev/block/bootdevice/by-name/dsp /dsp ext4 ro,nosuid,nodev,barrier=1 wait\\n/dev/block/bootdevice/by-name/modem /firmware vfat ro,shortname=lower,uid=1000,gid=1000,dmask=227,fmask=337 wait\\n/dev/block/bootdevice/by-name/bluetooth /bt_firmware vfat ro,shortname=lower,uid=1002,gid=3002,dmask=222,fmask=333 wait\\n/dev/block/bootdevice/by-name/misc /misc emmc defaults defaults\\n/dev/block/bootdevice/by-name/logo /logo emmc defaults defaults\\n\\n/devices/soc/6a00000.ssusb/6a00000.dwc3/xhci-hcd.0.auto/usb* auto auto defaults voldmanaged=usbdisk:auto\"}"} {"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"shell\",\"rm -rf /cache/*\"]}"} {"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"shell\",\"mkdir -p /cache/recovery\"]}"} {"level":"debug","message":"adb created /cache/recovery directory"} {"level":"verbose","message":"running adb action push"} {"level":"command","message":"spawn:start: {\"cmd\":[\"adb\",\"-P\",5037,\"push\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/ubports-b338720c09678eb1ab6ce28b4c8e6ea5be08911b7c65e743d770eebd1521c5e4.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/ubports-b338720c09678eb1ab6ce28b4c8e6ea5be08911b7c65e743d770eebd1521c5e4.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/device-762c2b584c58b5d2ff8f89917b0e4599cd054f74cbdfa37441bc6c9575112870.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/device-762c2b584c58b5d2ff8f89917b0e4599cd054f74cbdfa37441bc6c9575112870.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/keyring-28992f008be20d562ea06745f563d3abe00b08da1b16e5b92e448e2d4ba21e9f.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/keyring-28992f008be20d562ea06745f563d3abe00b08da1b16e5b92e448e2d4ba21e9f.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/version-6.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/version-6.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/image-signing.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/image-signing.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/image-master.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/image-master.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/ubuntu_command\",\"/cache/recovery/\"]}"} {"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"shell\",\"mount\"],\"stdout\":\"rootfs on / type rootfs (rw,size=2838236k,nr_inodes=709559)\\ntmpfs on /dev type tmpfs (rw,nosuid,relatime,size=2918868k,nr_inodes=729717,mode=755)\\ndevpts on /dev/pts type devpts (rw,relatime,mode=600,ptmxmode=000)\\nproc on /proc type proc (rw,relatime,gid=3009,hidepid=2)\\nsysfs on /sys type sysfs (rw,relatime)\\ntmpfs on /tmp type tmpfs (rw,relatime,size=2918868k,nr_inodes=729717)\\ntmpfs on /storage type tmpfs (rw,relatime,size=2918868k,nr_inodes=729717,mode=050,gid=1028)\\npstore on /sys/fs/pstore type pstore (rw,relatime)\\nadb on /dev/usb-ffs/adb type functionfs (rw,relatime)\\n/dev/block/bootdevice/by-name/system on /system type ext4 (rw,relatime,discard,data=ordered)\\n/dev/block/bootdevice/by-name/persist on /persist type ext4 (rw,nosuid,nodev,relatime,data=ordered)\\n/dev/block/bootdevice/by-name/dsp on /dsp type ext4 (ro,nosuid,nodev,relatime,data=ordered)\\n/dev/block/bootdevice/by-name/modem on /firmware type vfat (ro,relatime,uid=1000,gid=1000,fmask=0337,dmask=0227,codepage=437,iocharset=iso8859-1,shortname=lower,errors=remount-ro)\\n/dev/block/bootdevice/by-name/bluetooth on /bt_firmware type vfat (ro,relatime,uid=1002,gid=3002,fmask=0333,dmask=0222,codepage=437,iocharset=iso8859-1,shortname=lower,errors=remount-ro)\\ntmpfs on /cache type tmpfs (rw,nosuid,nodev,noatime,size=262144k,nr_inodes=729717,mode=771,uid=1000,gid=1000)\"}"} {"level":"warn"} {"level":"command","message":"spawn:exit: {\"cmd\":[\"adb\",\"-P\",5037,\"push\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/ubports-b338720c09678eb1ab6ce28b4c8e6ea5be08911b7c65e743d770eebd1521c5e4.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/ubports-b338720c09678eb1ab6ce28b4c8e6ea5be08911b7c65e743d770eebd1521c5e4.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/device-762c2b584c58b5d2ff8f89917b0e4599cd054f74cbdfa37441bc6c9575112870.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/device-762c2b584c58b5d2ff8f89917b0e4599cd054f74cbdfa37441bc6c9575112870.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/keyring-28992f008be20d562ea06745f563d3abe00b08da1b16e5b92e448e2d4ba21e9f.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/keyring-28992f008be20d562ea06745f563d3abe00b08da1b16e5b92e448e2d4ba21e9f.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/version-6.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/version-6.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/image-signing.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/image-signing.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/image-master.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/image-master.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/ubuntu_command\",\"/cache/recovery/\"],\"code\":1}"} {"level":"debug","message":"attempting to handle Error: no device"} {"level":"warn","message":"lost connection to device"} "} {"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"wait-for-any-any\"]}"} {"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"get-state\"],\"stdout\":\"recovery\"}"} {"level":"verbose","message":"running adb action preparesystemimage"} {"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"shell\",\"mount -a\"],\"error\":{\"message\":\"Command failed: adb -P 5037 shell mount -a\\nmount: mounting -
Hi @lakotaubp
Actually the installer mentions the version to be 9.0.6
