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UBports on Pinephone crashing when screen turns off!

Scheduled Pinned Locked Moved PinePhone
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    • R Offline
      RealLyfeSucks
      last edited by 29 Jun 2021, 22:01

      Either I press the power button, or the screen turns off automatically, when I try to turn the screen back on it quickly fades to black and won't turn back on forcing me to do a hard reboot...

      Please tell me there is a fix as searching for one gives me nothing! I've even tried flashing directly to the internal storage and it still does it!

      Currently using the latest Pinephone Community Beta Edition.

      R L B 3 Replies Last reply 29 Jun 2021, 22:57 Reply Quote 0
      • R Offline
        RealLyfeSucks @RealLyfeSucks
        last edited by 29 Jun 2021, 22:57

        Okay, now it's not expanding the storage when flashing... What is going on!?

        H 1 Reply Last reply 12 Sept 2021, 23:45 Reply Quote 0
        • H Offline
          HobanWashburn @RealLyfeSucks
          last edited by HobanWashburn 9 Dec 2021, 23:45 12 Sept 2021, 23:45

          @reallyfesucks ive had similar issues and removed the battery and fully discharged phone via holding down the power button.

          1 Reply Last reply Reply Quote 0
          • L Offline
            Lakotaubp @RealLyfeSucks
            last edited by 13 Sept 2021, 04:02

            @reallyfesucks What update channel are you using? I do not have this on current devel. You can also try here https://t.me/utonpine

            1 Reply Last reply Reply Quote 0
            • B Offline
              Bolly @RealLyfeSucks
              last edited by 13 Sept 2021, 09:12

              @reallyfesucks said in UBports on Pinephone crashing when screen turns off!:

              Either I press the power button, or the screen turns off automatically, when I try to turn the screen back on it quickly fades to black and won't turn back on forcing me to do a hard reboot...
              Please tell me there is a fix as searching for one gives me nothing! I've even tried flashing directly to the internal storage and it still does it!
              Currently using the latest Pinephone Community Beta Edition.

              Try the Dev channel or RC channel.

              2015-Now (Daily use) : BQ Aquaris E4.5 Ubuntu edition
              2016-Now (Daily use) : BQ Aquaris M10 FHD Betatester

              2020-Now : PinePhone Braveheart & CE UBports
              2020-Now (Family/Daily use): Vollaphone Xenial
              2022-Now (Family/Daily use): Vollaphone 22 Focal

              H 1 Reply Last reply 14 Sept 2021, 14:42 Reply Quote 0
              • H Offline
                HobanWashburn @Bolly
                last edited by 14 Sept 2021, 14:42

                @bolly are you also running megis multiboot or just the flashed os?

                B 1 Reply Last reply 15 Sept 2021, 08:47 Reply Quote 0
                • B Offline
                  Bolly @HobanWashburn
                  last edited by 15 Sept 2021, 08:47

                  @hobanwashburn said in UBports on Pinephone crashing when screen turns off!:

                  @bolly are you also running megis multiboot or just the flashed os?

                  The multiboot is not ours. Only the flashed OS.

                  2015-Now (Daily use) : BQ Aquaris E4.5 Ubuntu edition
                  2016-Now (Daily use) : BQ Aquaris M10 FHD Betatester

                  2020-Now : PinePhone Braveheart & CE UBports
                  2020-Now (Family/Daily use): Vollaphone Xenial
                  2022-Now (Family/Daily use): Vollaphone 22 Focal

                  H 1 Reply Last reply 15 Sept 2021, 14:33 Reply Quote 0
                  • H Offline
                    HobanWashburn @Bolly
                    last edited by 15 Sept 2021, 14:33

                    @bolly I was attempting to establish wether or not the boot loader could have been at fault obviously a custom multiboot image doesnt belong to ubports..

                    1 Reply Last reply Reply Quote 0
                    • S Offline
                      shamwowguy
                      last edited by 2 Oct 2021, 16:09

                      I also have this issue, setup the phone and now it’s going black (backlight still on) after pressing the power button or letting it timeout.

                      Got my image from the link on pine64’s getting started page. https://ci.ubports.com/job/rootfs/job/rootfs-pinephone-systemimage/

                      Selected the “last stable build” option.

                      B 1 Reply Last reply 3 Oct 2021, 08:38 Reply Quote 0
                      • B Offline
                        Bolly @shamwowguy
                        last edited by 3 Oct 2021, 08:38

                        @shamwowguy said in UBports on Pinephone crashing when screen turns off!:

                        I also have this issue, setup the phone and now it’s going black (backlight still on) after pressing the power button or letting it timeout.

                        Got my image from the link on pine64’s getting started page. https://ci.ubports.com/job/rootfs/job/rootfs-pinephone-systemimage/

                        Selected the “last stable build” option.

                        Try the Dev channel or RC channel. 😉

                        2015-Now (Daily use) : BQ Aquaris E4.5 Ubuntu edition
                        2016-Now (Daily use) : BQ Aquaris M10 FHD Betatester

                        2020-Now : PinePhone Braveheart & CE UBports
                        2020-Now (Family/Daily use): Vollaphone Xenial
                        2022-Now (Family/Daily use): Vollaphone 22 Focal

                        S 1 Reply Last reply 4 Oct 2021, 15:47 Reply Quote 0
                        • S Offline
                          shamwowguy @Bolly
                          last edited by 4 Oct 2021, 15:47

                          @bolly

                          May I ask how to access the dev or RC images without enabling internet access on the phone? I’m new to the FOSS scene and only want to install updates via flashing w/ etcher each time.

                          Thank you

                          L 1 Reply Last reply 4 Oct 2021, 15:58 Reply Quote 0
                          • L Offline
                            Lakotaubp @shamwowguy
                            last edited by 4 Oct 2021, 15:58

                            @shamwowguy The easiest way is to go to System settings on the phone, then Updates. There should then be a cog wheel top right hand corner, tap on that then Channels and then change the channel to RC or devel. No need to use anything other than the phone.

                            S 1 Reply Last reply 4 Oct 2021, 17:04 Reply Quote 0
                            • S Offline
                              shamwowguy @Lakotaubp
                              last edited by 4 Oct 2021, 17:04

                              @lakotaubp

                              Right but that would require me to connect the phone to the internet. I’m trying to keep this phone strictly as a phone and nothing more, hence why I want to flash it with an image.

                              1 Reply Last reply Reply Quote 0
                              • L Offline
                                Lakotaubp
                                last edited by 4 Oct 2021, 17:22

                                @shamwowguy Ok misunderstood. They should be available from the same place you got the stable version if I remember correctly. Use the green up arrow https://ci.ubports.com/job/rootfs/job/rootfs-pinephone-systemimage-devel/

                                S 1 Reply Last reply 4 Oct 2021, 17:39 Reply Quote 0
                                • S Offline
                                  shamwowguy @Lakotaubp
                                  last edited by 4 Oct 2021, 17:39

                                  @lakotaubp

                                  I see now, thank you very much!

                                  1 Reply Last reply Reply Quote 0
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