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New User- No SMS

Scheduled Pinned Locked Moved Google Pixel 3a/3a XL
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    • N Offline
      Nutmeg @rik
      last edited by 22 Jul 2021, 23:46

      @rik
      Okay, strange. I had reset the APN, restarted, with Wifi off, and when it came back on, I got all the SMS that had tested with earlier but not received....

      R 1 Reply Last reply 23 Jul 2021, 22:05 Reply Quote 0
      • M Offline
        mw4jet
        last edited by 23 Jul 2021, 00:12

        I have a Pixel 3a and originally tried Patriot mobile, and it would not connect to the cellular network at all. I had not tried it before I flashed UT so I reflashed to Android and no connection again. I got an AT&T prepaid 5G sim card. It connected with Android so I reflashed UT, calls and messaging is working fine, I have sent photos as well.

        1 Reply Last reply Reply Quote 0
        • R Offline
          rik @Nutmeg
          last edited by 23 Jul 2021, 22:05

          @nutmeg could you confirm again what network you are using that you got messages through on finally? I am positively surprised to see that @mw4jet isn't having trouble with the AT&T network for SMS and I think MMS too (for photos). I thought @UniSuperBox 's Red Pocket Mobile SIM (AT&T??) was not working? Anyway, best to document here what network is working and if people could also confirm sms send / receive and mms send / receive and the reliability (if it stops and needs a phone "restart" to get the messages queued up or not) it would be helpful.

          Still hoping there is some command we can dig up that we could run to more definitively determine if SMS receive is in a "broken state" or not.

          D M 2 Replies Last reply 23 Jul 2021, 23:31 Reply Quote 0
          • D Offline
            dieharddan @rik
            last edited by 23 Jul 2021, 23:31

            My first pixel 3a xl had the same issue of no sms in. I was able to get it working reliably with alfreds help, though im not quite sure what fixed it really, you can look at the orginal pixel 3a thread to see what was all done. I have a 2nd xl and have not been able to get sms in working. Can only get it if i toggle airplane mode. I use red pocket mobile.

            N 1 Reply Last reply 24 Jul 2021, 05:16 Reply Quote 0
            • N Offline
              Nutmeg @dieharddan
              last edited by 24 Jul 2021, 05:16

              We tried US Mobile initially and had phone calls but no SMS. Tried PureTalk (AT&T MVNO) and have phone, SMS out, but really no reliable SMS in, except a few random strays. Will report back after we try Red Pocket. We live in a very rural area and after looking carefully at cell tower data, it appears that AT&T is the only network with 4G out here now that Verizon shut their 3G off (we used to only get service with Verizon). We are going to try Red Pocket, ATT, Straight Talk, and one more when the SIM cards come next week, will report back after.

              1 Reply Last reply Reply Quote 0
              • R Offline
                rocket2nfinity
                last edited by 24 Jul 2021, 05:26

                I read on reddit or xda that the problem could be with which android 9 ROM you used. Apparently, somewhere closer to android 10, a couple of the builds broke sms/mms on android for the 3A, which would break it here.

                So, maybe try flashing an earlier or later version of the android 9 factory build. Could explain why some have working sms and some do not.

                N D 2 Replies Last reply 24 Jul 2021, 05:33 Reply Quote 0
                • N Offline
                  Nutmeg @rocket2nfinity
                  last edited by Nutmeg 24 Jul 2021, 05:33

                  Since it takes some time to reflash, we should keep a log of which build we use so we are not duplicating data. I would be willing to try this tomorrow. Will update which build I try.

                  1 Reply Last reply Reply Quote 0
                  • D Offline
                    dieharddan @rocket2nfinity
                    last edited by 24 Jul 2021, 16:45

                    @rocket2nfinity said in New User- No SMS:

                    I read on reddit or xda that the problem could be with which android 9 ROM you used. Apparently, somewhere closer to android 10, a couple of the builds broke sms/mms on android for the 3A, which would break it here.

                    So, maybe try flashing an earlier or later version of the android 9 factory build. Could explain why some have working sms and some do not.

                    This is what I thought as well, On my 1st phone, I got sms working flawless by installing android 9.0 (PD2A.190115.029); I tried it on my 2nd phone and it didnt work.

                    R 1 Reply Last reply 24 Jul 2021, 17:40 Reply Quote 0
                    • R Offline
                      rik @dieharddan
                      last edited by 24 Jul 2021, 17:40

                      @dieharddan Thanks for the tips, I will look at this more.

                      In the last day I have tried keeping "Cellular Data" OFF and I am more reliably getting SMS. I am not confident to say 100% but so far I haven't missed a test SMS yet?? Again will need more testing.

                      So far I think @Nutmeg and I both used the Android version mentioned in the install guide: PQ3B.190801.002, is that right? I did NOT test SMS / MMS to much extent on the Android side before flashing UT, so that could be a good test if we don't get anywhere. I'd prefer to not re-flash but certainly a working phone would be worth it 🙂

                      N 2 Replies Last reply 25 Jul 2021, 04:22 Reply Quote 0
                      • N Offline
                        Nutmeg @rik
                        last edited by 25 Jul 2021, 04:22

                        @rik Okay, SO tried the oldest version of 9.0 for Android, and confirmed SMS sent and received, now downloading the developer version of Ubuntu.. Will see...

                        N 1 Reply Last reply 25 Jul 2021, 05:24 Reply Quote 0
                        • N Offline
                          Nutmeg @Nutmeg
                          last edited by 25 Jul 2021, 05:24

                          No change, now I cannot send or receive texts.... Will wait for various SIM cards in mail.

                          1 Reply Last reply Reply Quote 0
                          • N Offline
                            Nutmeg @rik
                            last edited by 25 Jul 2021, 05:46

                            @rik okay, well, as an update, I am actually receiving some texts, the first since installing Ubuntu on the 3a. I feel like doing a happy dance. I am not getting all test SMS, but am excited to be getting any at all.

                            1 Reply Last reply Reply Quote 0
                            • M Offline
                              mw4jet @rik
                              last edited by mw4jet 25 Jul 2021, 12:25

                              @rik I am quite happy with it so far, backing off the IOS app environment is tough, I am an avid Bluetooth audio consumer so I am making adjustments with UT. I am hoping the "play/pause" feature on BT headset will soon be functional. The SIM I have is the AT&T prepaid "Bring Your Own Phone" 5G from BestBuy. The only glitch I've had so far is UT has a group message send option, and it worked, but all the reply's to me failed and I had to respond individually. I've made no adjustments to the cellular settings. Oh, and the photo was sent and received. My wife still uses IOS and I even received her i-emoji LOL!

                              *edit to add: I have the 2G/3G/4G selected, cellular on, data roaming on. Carrier and APN are the setting I have not altered.

                              N 1 Reply Last reply 27 Jul 2021, 02:51 Reply Quote 0
                              • N Offline
                                Nutmeg @mw4jet
                                last edited by 27 Jul 2021, 02:51

                                @mw4jet @rik @rocket2nfinity

                                We got the Red Pocket card today, set it up per the APN instructions. Phone calls work, can send SMS, received one SMS, now nothing. Not sure what to try now...

                                M 1 Reply Last reply 6 Aug 2021, 22:25 Reply Quote 0
                                • M Offline
                                  mw4jet @Nutmeg
                                  last edited by 6 Aug 2021, 22:25

                                  @nutmeg I did not use the phone for a week, did nothing to it, now i cannot receive text messages, some photos send now, most texts do send.

                                  I made no changes. I'm trying but it's tough! LOL!

                                  R 1 Reply Last reply 28 Aug 2021, 22:26 Reply Quote 0
                                  • R Offline
                                    rik @mw4jet
                                    last edited by 28 Aug 2021, 22:26

                                    @mw4jet @Nutmeg great news, SMS is now 100% reliable. Here is a link to the post @fredldotme made noting the fixes:

                                    https://forums.ubports.com/topic/6039/bounty-for-pixel-3a-halium-9-stability/18?_=1630188659271

                                    In short, "IMS" services needed to be disabled on the phone so that carriers don't start sending SMS over "IMS" and keep sending them the "old school way" which works.

                                    MMS photos also working reliably when wifi is OFF. With wifi on, it is not, but it is a known problem broader than the Pixel 3a. MMS group messages have trouble coming IN, but can be SENT (again only with wifi off).

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