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    Sony Xperia X loses Wifi Connection

    Scheduled Pinned Locked Moved Sony Xperia X (F5121 & F5122)
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      • M Offline
        marlboro50 @mjosenhans
        last edited by

        @mjosenhans, there are a number of routers on my list. With my bq hd i never had a problem navigating between them. With my Xperia X it simply disregards (not showing) any Wifi router, if on my list or not, once the connection is interrupted. If i reboot my phone I can see something like 20 routers in my vincinity again. Definitely a bad bug.

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        • Josh-FOSSJ Offline
          Josh-FOSS @mjosenhans
          last edited by

          @mjosenhans I named my network personally so unfortunately that's not the issue. It just seems on random startups the wifi indicator won't show anything at all. Have to reboot and then detects and connects normally.

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          • M Offline
            Malmsdoom
            last edited by

            I have the same issue with my phone (rc-cannel)

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            • M Offline
              marlboro50 @Malmsdoom
              last edited by marlboro50

              @malmsdoom
              I had reset my router today and my phone never did reconnect again. I had hoped this problem would go away as the development progressed. (rc channel, stable channel)

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              • L Offline
                los-tioz
                last edited by

                Hello friends.
                I installed Ubuntu Touch 16.04(OTA-23) on my Sony XperiaX (F5121) 3 months ago. I also have serious problems with the wifi module or its driver.
                However, for me it is a different error pattern. When I leave the range of my wifi network, Ubuntu reconnects when I come into range. Everything is okay.
                But if I am connected to my wifi for several hours (often after 2-3 hours), Ubuntu shows me I am connected but no app updates and starts. As if there is no internet connection. Only the terminal starts. But if you enter a command and press enter, the courser just jumps to the next line. The worst thing is that at this moment you can't be reached by phone! The caller hears a dial tone, but my cell phone does not ring and does not show an incoming call!!! A reboot doesn't work either, the phone shuts down but doesn't start anymore. A start now only works in combination of the power button and the + volume button.
                Sometimes everything works now again for a few hours and I get a missed call. Sometimes I have to turn off and restart my phone several times, because Ubuntu now does not recognize and display any wifi network at all.

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                • S Offline
                  slowcyclist @los-tioz
                  last edited by

                  @los-tioz

                  I have an F5122 and in my case, the loss of Wifi connectivity has no definite pattern that I can see: Sometimes it would reconnect when getting back in range and sometimes not, apparently not dependent on the duration I was connected or out of range. When wifi does not reconnect within seconds, rebooting is the only way to fix it (and it works 99% of time).

                  Much less often (every couple of months, perhaps), I experience a loss of cell connectivity : the phone would suddenly declare it has no sim card, requiring a reboot to recover. Although infrequent, this later issue can indeed lead to missed calls, as it is entirely up to you to realize you are out of reach (in my case it can last hours...). It's definitely not an electrical problem but really a software problem which was already present when I was running SailfishOS on that phone and that is linked to my carrier using a form of "roaming" with another carrier where it lacks covering. Besides this rare issue, calling and receiving works fine for me and those who call me.

                  However, unlike in you report, my connectivity issues do not prevent launching the applications I use (camera, browser, email...). But of course, apps needing connectivity do not function properly. For me, commands entered in the terminal perform as expected.

                  Finally, I'm glad you report here the rebooting issue because I have had this issue too for a few months, after an update (on the candidate channel). When asking for a shutdown or a reboot (most of the time for restoring wifi connectivity) the screen goes black and the phone freezes in that state (power button is inactive unless volume up id pressed simultaneously). However, if you wait long enough (7-8 min?) the phone eventually reboots. I guess some process does not honour the termination request and the kernel waits a long time before forcefully terminating it.

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                  • L Offline
                    los-tioz
                    last edited by

                    Hello friends.

                    After a long time I find the time to write again. How is the problem with you?
                    Since the upgrade at the beginning of April to OTA-25 I have the feeling with my Sony Xperia X (F5121), the problem with the wifi module has become even worse. Now I have to restart the phone even more often during the day. In addition, the phone now hangs when booting sometimes at the Sony logo and sometimes at the Ubutu touch start page. It takes sometimes 4 attempts until it boots up.

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                    • L Offline
                      los-tioz @los-tioz
                      last edited by

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                      • L Offline
                        los-tioz @los-tioz
                        last edited by los-tioz

                        @los-tioz said in Sony Xperia X loses Wifi Connection:

                        In addition, the phone now hangs when booting sometimes at the Sony logo and sometimes at the Ubutu touch start page. It takes sometimes 4 attempts until it boots up.

                        The startup problems have been resolved with the update OTA-25 v2.
                        Has anyone updated Ubuntu Touch from version 16.04 to 20.04? Is the problem with the Wlan also present there?

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                        • A Offline
                          anthmn
                          last edited by

                          Has anyone found a solution to this? I tried killing a few network processes from the terminal but no luck. The only workaround I've found is to restart the phone.

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                          • S Offline
                            slowcyclist @los-tioz
                            last edited by

                            @los-tioz said in Sony Xperia X loses Wifi Connection:

                            Has anyone updated Ubuntu Touch from version 16.04 to 20.04? Is the problem with the Wlan also present there?

                            Wifi reconnects much more reliably in 20.04.

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