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My Bq Aquaris E4.5 has two sim ports but neither seem to work. The SD port doesn't respond when a card is inserted either. Wifi works. Any help appreciated.
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@saimonc, has it ever worked for you?
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@saimonc Probably a hardware issue ?
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L Lakotaubp moved this topic from Support on
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Same here. The SIM slots used to work, but they suddenly stopped working a couple of years ago. I'm afraid it's a hardware issue, because I tried reflashing android and it didn't recognize the SIMs either.
Even in the factory mode the SIMs are not working.

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I own a BQ E4.5 of the first batch and it is updated with the last OTA (OTA-21).
Apart from the centre of the screen not responding to finger touch
it works great
. This is a common failure for this device, according to some other posts I have read in the forum.
I only use one of the SIM cards, so I cannot say both work, but one at least if working properly.
So does the SD card, where I store the photographs of the camera and the maps for OSMServer.
However, yours maybe is a failure of, unfortunately, your devices @mardy @SaimonC. -
@aimar Thanks - and everyone else - for your feedback. I actually got this phone from a friend who was so unimpressed with it he gave it to me. It seems it's not worth pursuing.
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S SaimonC has marked this topic as solved on
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It's a sweet device, and it's a part of UT history because it was sold with UT right out of the box. But it will not be supported much longer, so it was not your best option anyway.
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