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Problem with shutdown

Scheduled Pinned Locked Moved Unsolved Volla Phone
13 Posts 6 Posters 1.2k Views 3 Watching
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    • I Online
      Ian @kristatos
      last edited by 9 Feb 2022, 15:50

      @kristatos Volla Phone X exhibits the same behaviour. From what I can remember my old (now dead due to broken screen) Nexus 5 had problems with shurdown / reboot options.

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      • A Offline
        Alter @kristatos
        last edited by Alter 2 Sept 2022, 19:15 9 Feb 2022, 18:50

        @kristatos : confirmed on my Volla Phone. I always close apps before shutdown, so didn't notice before. I don't think it has been reported. Couldn't find it
        https://github.com/ubports/ubuntu-touch/issues or
        https://github.com/HelloVolla/ubuntu-touch-beta-tests

        Regular user, UT since 2020, Now: Volla Phone (20.04 Stable)

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        • K Offline
          kristatos
          last edited by 22 Apr 2022, 16:06

          The last days I found out, how to provoke this issue. The problem appears, when telephone- and messaging-app and dekko is opened and you try to poweroff the device. Then lomiri just restarts and after that you can really poweroff.
          I'm able to provoke this behaviour several times in a row. And it's the same on E4.5 and Volla. On the Volla there is no swap used when these three apps are opened (what was thought to be the reason for this).

          BQ Aquaris E4.5 (UT 16.04)
          Vollaphone (UT 20.04)

          A 1 Reply Last reply 22 Apr 2022, 22:35 Reply Quote 1
          • A Offline
            Alter @kristatos
            last edited by 22 Apr 2022, 22:35

            @kristatos : I can reproduce this behavior with 4 random apps open, but none of the mentioned apps. For instance with browser, gallery, camera, contacts open on my Volla, it also restarts at tapping shutdown.

            Regular user, UT since 2020, Now: Volla Phone (20.04 Stable)

            K 1 Reply Last reply 23 Apr 2022, 08:28 Reply Quote 0
            • K Offline
              kristatos @Alter
              last edited by 23 Apr 2022, 08:28

              @alter I've tested it again with 4 random apps, and it's the same behaviour. When I look at the unity8-log I can see, that it's trying to close all open apps and when there are only two apps left, unity8 restarts:

              • app1, app2, app3, app4 left
              • closing app4
              • app4 closed
              • app1, app2, app3 left
              • closing app3
              • app3 closed
              • app1, app2 left
              • restart of unity

              BQ Aquaris E4.5 (UT 16.04)
              Vollaphone (UT 20.04)

              A 1 Reply Last reply 23 Apr 2022, 22:22 Reply Quote 0
              • A Offline
                Alter @kristatos
                last edited by 23 Apr 2022, 22:22

                @kristatos : it seems this issue hasn't been reported yet. You can report here:
                https://github.com/ubports/ubuntu-touch/issues

                Regular user, UT since 2020, Now: Volla Phone (20.04 Stable)

                K 1 Reply Last reply 24 Apr 2022, 06:57 Reply Quote 0
                • K Offline
                  kristatos @Alter
                  last edited by 24 Apr 2022, 06:57

                  @alter I've reported the bug.

                  BQ Aquaris E4.5 (UT 16.04)
                  Vollaphone (UT 20.04)

                  A 1 Reply Last reply 24 Apr 2022, 21:54 Reply Quote 0
                  • A Offline
                    Alter @kristatos
                    last edited by Alter 24 Apr 2022, 21:54

                    @kristatos : Thanks for reporting the issue to the UT developers on Github!

                    Regular user, UT since 2020, Now: Volla Phone (20.04 Stable)

                    Q 1 Reply Last reply 25 Apr 2022, 22:40 Reply Quote 0
                    • Q Offline
                      Quget @Alter
                      last edited by Quget 25 Apr 2022, 22:40

                      Whole ui randomly restarts sometimes when I use waydroid and try to use multiple apps in Ubuntu touch as well. (not trying to shutdown) all apps close too while I dont want that.

                      Would this be related?

                      🌹

                      K A 2 Replies Last reply 26 Apr 2022, 07:04 Reply Quote 0
                      • K Offline
                        kristatos @Quget
                        last edited by 26 Apr 2022, 07:04

                        @quget I don't think this is related but you can have a look at the logs, maybe you can already see what's the problem.

                        BQ Aquaris E4.5 (UT 16.04)
                        Vollaphone (UT 20.04)

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                        • A Offline
                          AppLee @Quget
                          last edited by 26 Apr 2022, 09:39

                          Hi @quget

                          An explanation would be that you ran out of RAM.

                          1 Reply Last reply Reply Quote 0
                          • N Offline
                            nitanmarcel
                            last edited by 28 Apr 2022, 07:43

                            Halium 9 and Halium 10 devices might encounter this issue. It has been here for a while.

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