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    Touch Screen Unresponsive

    Scheduled Pinned Locked Moved Google Pixel 3a/3a XL
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      • K Offline
        Kantros @Luksus
        last edited by

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        • K Offline
          Kantros @Luksus
          last edited by

          @luksus 5ce2cb0a-75c1-478a-8b54-0fed5201bec9-image.png

          I was not able to flash bonito, google switched me to the sargo variant because of my pixel model (G020G). I tried to use the Full OTA Image as well with no success. Screen is still unresponsive.

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          • K Offline
            Kantros
            last edited by

            I have now tried manually flashing the bonito version of PQ3B.190801.002. of course the touch screen now didn't work in android but I was able to enable usb debugging to flash UT.

            sadly it ended in predictable results, touch screen still does not work.

            LakotaubpL D 2 Replies Last reply Reply Quote 0
            • LakotaubpL Offline
              Lakotaubp @Kantros
              last edited by

              @kantros If you could check back and see if the screen was changed. I had the same with a OP3. Replacement worked with android not UT goes to say it was a generic screen not an OP original.

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              • D Offline
                dwray85 @Kantros
                last edited by

                @Kantros hey I know this is old but I'm going through the same issue. I bought this phone new when it released. Tried 16.04 a year or two ago and didn't really like it. Trying to revisit again to see improvements and touch is unresponsive now in both 16.04 and 20.04. In android 9 it works fine as well as during UT install during the recovery portion I can click through the menu as its finishing the install. But as soon as it does the first boot into UT no touch in the OS or in recovery anymore. Were you able to resolve your issue? I've tried both versions stable, rc and devel builds. All check marks during install. Screen has never been replaced and phone has always been in an otterbox with screen protector which I have also removed. It still looks and performs brand new under Android.

                lduboeufL 1 Reply Last reply Reply Quote 0
                • lduboeufL Offline
                  lduboeuf @dwray85
                  last edited by

                  @dwray85 said in Touch Screen Unresponsive:

                  @Kantros hey I know this is old but I'm going through the same issue. I bought this phone new when it released. Tried 16.04 a year or two ago and didn't really like it. Trying to revisit again to see improvements and touch is unresponsive now in both 16.04 and 20.04. In android 9 it works fine as well as during UT install during the recovery portion I can click through the menu as its finishing the install. But as soon as it does the first boot into UT no touch in the OS or in recovery anymore. Were you able to resolve your issue? I've tried both versions stable, rc and devel builds. All check marks during install. Screen has never been replaced and phone has always been in an otterbox with screen protector which I have also removed. It still looks and performs brand new under Android.

                  Have you tried to install the last 20.04 devel image ?

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                  • K Offline
                    kandjou @lduboeuf
                    last edited by

                    @lduboeuf I have the same problem, at last, I finally could install UT (5 or 6 days due to many problems) and now... the screen does not work 😕

                    I don't know what to do. The situation is :

                    -In the language section (UT) I can't select nothing. The only thing
                    I can do is press the power and volume button. So I reboot.

                    • The first image I see is Google logo (you again!?)

                    • After that Ubuntu is charging...

                    That's it 😕

                    Is it possible to resolve (I bought this smartphone new especially for UT), please , thank you

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                    • lduboeufL Offline
                      lduboeuf @kandjou
                      last edited by

                      @kandjou
                      It appears you are one more that have touch screen issue.
                      I really don't know that part. Maybe @fredldotme can give some input about that ?.

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                      • K Offline
                        kandjou @lduboeuf
                        last edited by

                        @lduboeuf I give up guys. Sorry !

                        10 days for no having results

                        When I install UT my screen doesn't respond.

                        Conculsion : DON'T BUY a Google Pixel 3a XL

                        Thank you for your time

                        Bye

                        lduboeufL 1 Reply Last reply Reply Quote 0
                        • lduboeufL Offline
                          lduboeuf @kandjou
                          last edited by

                          @kandjou said in Touch Screen Unresponsive:

                          @lduboeuf I give up guys. Sorry !

                          10 days for no having results

                          When I install UT my screen doesn't respond.

                          Conculsion : DON'T BUY a Google Pixel 3a XL

                          Thank you for your time

                          Bye

                          Sorry to hear. Hope the Pixel 3a guru will spot the issue behind one day

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                          • A Offline
                            Alter @lduboeuf
                            last edited by

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