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No mobile data on BT service

Scheduled Pinned Locked Moved Fairphone 3
mobile data
20 Posts 4 Posters 1.3k Views 1 Watching
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    • M Offline
      MrT10001 @mikeand
      last edited by 17 Jul 2022, 10:56

      This post is deleted!
      1 Reply Last reply Reply Quote 0
      • L Offline
        Lakotaubp @mikeand
        last edited by Lakotaubp 17 Jul 2022, 11:01

        @mikeand My Internet settings are just as the link above which work fine for me so this is getting confusing. I am not trying to say you are silly or daft but could you check that both cellular data is on in mobile settings and that the your Internet boxin APN settings has a tick in it and that it stays like that when you save the setting.

        1 Reply Last reply Reply Quote 0
        • M Offline
          MrT10001
          last edited by 17 Jul 2022, 11:16

          Deleted my last post for getting mixed up. These are my EE settings for MMS:

          Used for: MMS
          Name: Picture Message
          APN: general.t-mobile.uk
          MMSC: http://mmsc.t-mobile.co.uk:8002
          Proxy: 149.254.201.135
          Proxy Port: 8080
          User name: user
          Password: wap

          These are my EE settings for INTERNET:

          Used for: Internet
          Name: Internet
          APN: general.t-mobile.uk
          User name: User
          Password: mms

          1 Reply Last reply Reply Quote -1
          • M Offline
            mikeand
            last edited by 18 Jul 2022, 09:56

            Hi Again,
            I am beginning to wonder if I have a hardware issue. I have tried these settings. Still no joy.
            Am I right in thinking that a hardware issue would also effect SMS and calls rather than picking on poor old mobile data?

            M 1 Reply Last reply 18 Jul 2022, 13:34 Reply Quote 0
            • M Offline
              MrT10001 @mikeand
              last edited by 18 Jul 2022, 13:34

              @mikeand If it works under Android, the UT will be the issue. It may be worthwhile installing some version of Android to test this. (Try /e/OS, it is based on Android (Lineage) is easy to install and is degoogled).

              1 Reply Last reply Reply Quote 0
              • M Offline
                mikeand
                last edited by 19 Jul 2022, 13:35

                Thanks for that I will give the /e/OS ago and see what happens.

                1 Reply Last reply Reply Quote 0
                • M Offline
                  mikeand
                  last edited by 22 Jul 2022, 11:05

                  Hello again,

                  I installed e/OS and I have mobile data back again. So next step s reinstall UT and see if it is broken from the install. If it is I think I will revert to e/OS. If it is working I will see if it is something else that causes the issue. Waydroid or Libertine containers perhaps.

                  Would you like me to post back the outcome?

                  L 1 Reply Last reply 22 Jul 2022, 11:57 Reply Quote 0
                  • L Offline
                    Luksus @mikeand
                    last edited by 22 Jul 2022, 11:57

                    @mikeand maybe you could watch the APN settings in Android, to see if there is something different?

                    Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

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                    • M Offline
                      mikeand
                      last edited by 26 Jul 2022, 10:50

                      Unfortunately the ones used by android are as specified by BT for android phones, as posted by Lakotaubp in this thread. 1 amongst the many I tried under UT.

                      L L 2 Replies Last reply 26 Jul 2022, 14:03 Reply Quote 0
                      • L Offline
                        Lakotaubp @mikeand
                        last edited by 26 Jul 2022, 14:03

                        @mikeand But they work on all my UT devices, which is why your problem is puzzeling.

                        L 1 Reply Last reply 28 Jul 2022, 11:26 Reply Quote 0
                        • L Offline
                          Luksus @Lakotaubp
                          last edited by 28 Jul 2022, 11:26

                          @lakotaubp @mikeand

                          Both of you could share the content of the file /etc/ofono/ril_subscription.conf.
                          Maybe there is some difference, which is needed for the provider?

                          @Lakotaubp which device do you have?

                          Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

                          L 1 Reply Last reply 28 Jul 2022, 12:09 Reply Quote 0
                          • L Offline
                            Lakotaubp @Luksus
                            last edited by 28 Jul 2022, 12:09

                            @luksus will sort log later. Phone is now Pixel 3a but have used Op5,3 and 1. Only issue I had was making sure the info was saved when entered and splitting it into two. One for mobile data one for mms. Other than that no problem.

                            1 Reply Last reply Reply Quote 0
                            • L Offline
                              Luksus @mikeand
                              last edited by 9 Aug 2022, 20:57

                              @mikeand if you are still interested in solving this issue, you could try the following:

                              with Ubuntu Touch started, open a terminal and make the root partition writable writeable:

                              sudo mount -o rw,remount /
                              

                              Edit the ril_subscription.conf (There are two files, the FP3.conf should be leading, but to be sure, edit both):

                              sudo nano /etc/ofono/ril_subscription.conf
                              # and
                              sudo nano /etc/ofono/ril_subscription.d/FP3.conf
                              

                              Add useDataProfiles=true:

                              # Ofono configuration for FP3
                              
                              [Settings]
                              #EmptyConfig=false
                              #Identity=radio:radio
                              #3GLTEHandover=true
                              #SetRadioCapability=auto
                              
                              SetRadioCapability=off
                              emptyPinQuery=false
                              radioPowerCycle=false
                              confirmRadioPowerOn=false
                              useDataProfiles=true
                              
                              [ril_0]
                              transport=binder:name=slot1
                              name=slot1
                              
                              [ril_1]
                              transport=binder:name=slot2
                              name=slot2 
                              

                              Then save it, selecting the "Nano" keys at the burger-menu above the keyboard and tapping "Ctrl-X", then hitting "y".
                              If everything is done, reboot the device.

                              Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

                              1 Reply Last reply Reply Quote 0
                              • L Lakotaubp referenced this topic on 9 Sept 2022, 14:43
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