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    Can't install UBport on Fairphone3+ the ubports-installer won't find the phone

    Scheduled Pinned Locked Moved Solved Fairphone 3
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      • LakotaubpL Offline
        Lakotaubp @picrard
        last edited by

        @picrard Can you try another port and or cable and check adb devices can see the device. If adb can see the device perhaps another installer version might work. I have very little Fairphone knowledge or try asking here https://t.me/WelcomePlus our install group.

        1 Reply Last reply Reply Quote 0
        • LuksusL Offline
          Luksus @picrard
          last edited by

          @picrard What is the state of the phone, when you want the installer to recognize it?
          Options would be: Off, Fastboot mode, Recovery mode, Booted Android.

          Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

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          • P Offline
            picrard
            last edited by

            When I had /e/ os installed, ubports-installer found the Fairphone3+ device in on mode under Android, then also ubports-installer shut down the device an wated to install under FASTBOOT MODE, but then I have waited 30 to 40 minutes and nothing happened, I've shut down the device and had a broken one, I've wiped all data under /e/ recovery, and then I had an empty device, but there was a ubports recovery one or two starts before, but has never started again. ??? mysterious...

            So I now had to flash the standard Fairphone stock rom, because after some tries I had broken my system completely.
            So now I have an empty Fairphone Stock Rom system...

            now my actual status:
            DEVICE STATE - unlocked
            SECURE BOOT - disabled

            and I have started the extended options for developer.. and have activated debugging, but now the ubports-installer doesn't find the device anymore???

            Oh, see now that I have no recovery installed, maybe I have to install TWRP, right ???

            Fairphone 3+

            P 1 Reply Last reply Reply Quote 0
            • P Offline
              picrard @picrard
              last edited by

              damn, can't install trwp 😞

              fastboot flash recovery twrp.img
              Sending 'recovery' (28690 KB) OKAY [ 1.503s]
              Writing 'recovery' FAILED (remote: 'partition table doesn't exist')
              fastboot: error: Command failed

              Fairphone 3+

              AppLeeA 1 Reply Last reply Reply Quote 0
              • AppLeeA Offline
                AppLee @picrard
                last edited by

                @picrard said in Can't install UBport on Fairphone3+ the ubports-installer won't find the phone:

                Writing 'recovery' FAILED (remote: 'partition table doesn't exist')

                Hi, here is probably your error.
                I'm no expert on how to flash Ubuntu Touch, I did it only once and worked fine for me.
                But I read that you need to repartition the device so the installer knows where to write data.
                I would flash back the android version specified or try to delete et reformat the partitions using the "recovery" you have (If I understand correctly it's the UBports recovery, so it should be fine)

                But again, not an expert, but I know enough to be dangerous 😉

                P 1 Reply Last reply Reply Quote 2
                • P Offline
                  picrard
                  last edited by

                  so I can enter TRWP with:

                  fastboot boot twrp.img
                  < waiting for any device >
                  Sending 'boot.img' (28690 KB) OKAY [ 1.482s]
                  Booting OKAY [ 13.617s]
                  Finished. Total time: 15.141s

                  but than I have to enter a password for a Decrypted data ????

                  Fairphone 3+

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                  • P Offline
                    picrard @AppLee
                    last edited by

                    @applee said in Can't install UBport on Fairphone3+ the ubports-installer won't find the phone:

                    would flash back the android version specified or try to delete et reformat the partitions using the "recovery" you have (If I understand correctly it's the UBports recovery, so it should be fine)

                    No sorry no recovery present, just the broken android bot with the action "no command"....

                    Fairphone 3+

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                    • G Offline
                      gandalf
                      last edited by gandalf

                      I had some similar issues restoring my FP4. At least for that one the installer warns you to have the stock android installed due to the partition layout (iirc). As such I went /e/ -> factory image -> UT.

                      While installing that factory image I had to disable frp_wipe in the installer script as it would fail the script. Afterwards I had to manually activate the correct slot for booting:

                      #check the selected slot for booting: should be a or b
                      fastboot getvar current-slot

                      #I had to manually set it to boot slot a to boot the factory image
                      fastboot --set-active=a

                      after that I was able to boot back into the factory image and could install UT without even setting up the device on android.

                      1 Reply Last reply Reply Quote 1
                      • LuksusL Offline
                        Luksus
                        last edited by

                        @picrard

                        1. It is recommendet to install the Fairphone OS stock rom, before installing UT. This hint is given in the ubports installer.

                        2. It must be a Android 10 Fairphone OS, not Android 11.

                        3. The device is an A/B Slot device and has no dedicated recovery partition. That is why it does not work to flash TWRP, just booting it works. The recovery is part of the boot image.

                        So I would recommend, flashing the Android 10 stock rom, which is linked in the installer under the "Unlock your device" section.
                        Then on a first install, it is needed that you check the wipe userdata and bootstrap (flashs bootimage with recovery) option.

                        You can just boot your device manually in the fastboot mode with power + volume-down button.
                        Then the installer should recognize it. If not and you are sure, that fastboot on the pc should see your device, select the device manually.
                        Then just follow the instructions of the installer.

                        TWRP should not be needed.

                        Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

                        1 Reply Last reply Reply Quote 1
                        • P Offline
                          picrard
                          last edited by

                          @Luksus
                          yes, that was it...(I hope it, when I write this line, because I am installing now your STOCK ROM, from the link in the installer)
                          It was my fault, yes, I haven't read on, because the instructions are so clear you just have to read the whole text, not just some of the first lines,

                          mistake 1 : I had installed /e/ os an in the instructions is written that it will not work under /e/
                          mistake 2 : I have first installed the actual STOCK ROM which is Android 11, so this also won't work
                          mistake 3 : then I have installed an older STOCK ROM Android 9 won't also work...

                          and now ..... after finishing install under debian with

                          chmod a+x FP3_flashall
                          ./FP3_flashall

                          hm....how long do I have to wait ???
                          do I have to activate via fastboot, or without.... both doesn't work,
                          always hangs in this loop
                          Bildschirmfoto von 2022-08-22 17-03-55.png Bildschirmfoto von 2022-08-22 23-05-01.png

                          Fairphone 3+

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                          • P Offline
                            picrard
                            last edited by

                            or this ....

                            😞

                            Bildschirmfoto von 2022-08-22 23-10-31.png

                            Fairphone 3+

                            LuksusL 1 Reply Last reply Reply Quote 0
                            • LuksusL Offline
                              Luksus @picrard
                              last edited by

                              @picrard hm, if it says "Fastboot is scanning devices".
                              Could you please open a terminal and check if the device gets recognized by the command fastboot devices?

                              If not, does the device display that it is in fastboot mode?
                              Did you already try another USB port?
                              Maybe your fastboot version does not work for the installer. Maybe try to start the installer with root-privileges.

                              Since you have 3 different states of the ubports installer where it hangs, maybe the usb connection gets lost somewhere in the process?

                              Flashing boot partition should only take some seconds. Erasing userdata too. That happens in fastboot mode.
                              Then it downloads the rootfs image and pushs it via ADB to the device, you will have to choose recovery mode manually on the device for that. This maybe takes one or two minutes.
                              After that it automatically reboots to recovery and setup of UT begins.

                              Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

                              P 1 Reply Last reply Reply Quote 1
                              • P Offline
                                picrard @Luksus
                                last edited by

                                @luksus ,thank you, it wents on 😉

                                I'm a step closer to finish my instalation,
                                so I checked the fastboot, looks like it works:

                                picrard@mobile:~$ fastboot devices 
                                A209SRHW0202	fastboot
                                picrard@mobile:~$ su
                                Passwort: 
                                root@mobile:/home/picrard# ubports-installer 
                                2022/08/24 16:41:29.396661 cmd_run.go:1053: WARNING: cannot start document portal: write unix @->/run/user/1000/bus: write: broken pipe
                                mkdir: cannot create directory '/run/user/0': Permission denied
                                No protocol specified
                                [3568:0824/164137.065581:ERROR:ozone_platform_x11.cc(247)] Missing X server or $DISPLAY
                                [3568:0824/164137.065726:ERROR:env.cc(226)] The platform failed to initialize.  Exiting.
                                The futex facility returned an unexpected error code.
                                Abgebrochen
                                root@mobile:/home/picrard# exit
                                exit
                                picrard@mobile:~$ ubports-installer 
                                Gtk-Message: 16:41:56.873: Failed to load module "xapp-gtk3-module"
                                Gtk-Message: 16:41:56.986: Failed to load module "canberra-gtk-module"
                                Gtk-Message: 16:41:56.992: Failed to load module "canberra-gtk-module"
                                info: Welcome to the UBports Installer version 0.9.6-beta!
                                WARNING: Kernel has no file descriptor comparison support: Operation not permitted
                                info: device detected: FP3
                                [3770:0824/164216.198102:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times!
                                info: Installing Ubuntu Touch on your Fairphone 3/3+ (FP3)
                                info: configuring...
                                info: settings: {"bootstrap":true,"wipe":true,"channel":"16.04/arm64/android9/stable"}
                                [3770:0824/164306.679806:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 2 times!
                                [3770:0824/164309.816910:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 3 times!
                                info: UBports Installer restarting...
                                info: device selected: FP3
                                info: Installing Ubuntu Touch on your Fairphone 3/3+ (FP3)
                                info: configuring...
                                info: settings: {"bootstrap":true,"wipe":true,"channel":"16.04/arm64/android9/stable"}
                                info: Good bye!
                                warn: lost connection to device
                                picrard@mobile:~$ ubports-installer 
                                Gtk-Message: 16:51:13.671: Failed to load module "xapp-gtk3-module"
                                Gtk-Message: 16:51:13.759: Failed to load module "canberra-gtk-module"
                                Gtk-Message: 16:51:13.764: Failed to load module "canberra-gtk-module"
                                info: Welcome to the UBports Installer version 0.9.6-beta!
                                WARNING: Kernel has no file descriptor comparison support: Operation not permitted
                                info: device detected: FP3
                                info: Installing Ubuntu Touch on your Fairphone 3/3+ (FP3)
                                info: configuring...
                                info: settings: {"bootstrap":false,"channel":"16.04/arm64/android9/stable"}
                                [4703:0824/165134.563240:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times!
                                [4703:0824/165134.574091:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 2 times!
                                [4703:0824/165147.740475:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 3 times!
                                info: Good bye!
                                warn: lost connection to device
                                ^[[Apicrard@mobile:~$ ubports-installer 
                                Gtk-Message: 16:52:47.539: Failed to load module "xapp-gtk3-module"
                                Gtk-Message: 16:52:47.599: Failed to load module "canberra-gtk-module"
                                Gtk-Message: 16:52:47.601: Failed to load module "canberra-gtk-module"
                                info: Welcome to the UBports Installer version 0.9.6-beta!
                                WARNING: Kernel has no file descriptor comparison support: Operation not permitted
                                info: device detected: FP3
                                info: Installing Ubuntu Touch on your Fairphone 3/3+ (FP3)
                                info: configuring...
                                info: settings: {"bootstrap":true,"wipe":true,"channel":"16.04/arm64/android9/stable"}
                                [5022:0824/165258.116226:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times!
                                [5022:0824/165258.120067:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 2 times!
                                [5022:0824/165259.903712:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 3 times!
                                
                                

                                after the first try in the middle of the code I went on to the recovery which showed me this screen like this:
                                alt text

                                and the installer waited for a adb .. but nothing found

                                so after a second try:
                                Bildschirmfoto von 2022-08-24 16-55-11.png
                                I dont know what to do now, it again looks like it doesnt work on...
                                I went on, and I got a :
                                Can't load Android system. You continue to get this message, factory data reset erase a device

                                and now ?

                                Sorry

                                Fairphone 3+

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                                • P Offline
                                  picrard @picrard
                                  last edited by

                                  @Luksus

                                  now I'm again in this UBports Recovery:
                                  it shows me

                                  Reboot
                                  Factory reset
                                  Advanced

                                  the installer on the PC shows:
                                  Bildschirmfoto von 2022-08-24 17-09-17.png

                                  Fairphone 3+

                                  P 1 Reply Last reply Reply Quote 0
                                  • P Offline
                                    picrard @picrard
                                    last edited by

                                    sorry for my post at the bottom on the phone it shows:

                                    Halium 9 Slot b

                                    do i have to change via fastboot to slot a ??

                                    picrard@mobile:~$ fastboot getvar current-slot
                                    current-slot: b
                                    Finished. Total time: 0.007s
                                    picrard@mobile:~$ fastboot --set-active=a
                                    Setting current slot to 'a'                        OKAY [  0.022s]
                                    Finished. Total time: 0.030s
                                    picrard@mobile:~$ fastboot getvar current-slot
                                    current-slot: a
                                    Finished. Total time: 0.004s
                                    
                                    

                                    but it does not work, or do I have to install again once again?

                                    Fairphone 3+

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                                    • P Offline
                                      picrard
                                      last edited by picrard

                                      o.k., I think there was a problem with this Debian distro ?!?!

                                      I have instead used an other computer with an older distro,
                                      using the *.deb package on it.
                                      On this one here I've used the snap package.

                                      The computer with the *.deb package found the phone directly and installed all packages with response in the installer and in the terminal, now I have Ubuntu on my phone.

                                      Thank you, will now test first then I maybe have to install the halium.....

                                      Thank you

                                      Fairphone 3+

                                      LuksusL 1 Reply Last reply Reply Quote 0
                                      • LuksusL Offline
                                        Luksus @picrard
                                        last edited by

                                        @picrard great, thanks for the response.
                                        To make it complete:
                                        If your phone was showing the recovery, and the installer tried to push files via adb, but did nothing, it was clear that obviously something with your usb/adb to pc connection was wrong.

                                        Now I would say it was the adb-toold package of your debian.

                                        Have fun 🙂

                                        Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

                                        P 1 Reply Last reply Reply Quote 0
                                        • P Offline
                                          picrard @Luksus
                                          last edited by picrard

                                          @luksus yep it worked, and has automatically updated to halium after installation and next reboot...

                                          now I have another problem, maybe I have to reinstall ubports again, maybe I have killed it, because I wanted to install an Android emulation but insted of installing Waydroid I've installed Anbox, wich seems to me very outdated right?

                                          And I maybe also have killed the system because I did the

                                          apt update
                                          apt upgrade
                                          

                                          ... :astonished_face:

                                          it's now not possible for me to remove anbox,

                                          apt remove anbox
                                          

                                          hasn't worked...

                                          So I think it's maybe better to reinstal ubports and after it installing "Waydroid" with the
                                          "Waydroid Helper"

                                          ...is'nt it possible to install programs via apt ?

                                          Fairphone 3+

                                          LuksusL 1 Reply Last reply Reply Quote 0
                                          • LuksusL Offline
                                            Luksus @picrard
                                            last edited by Luksus

                                            @picrard yes, just reinstall using ubports installer. It is not needed to wipe data again. Bootstrap option is not neccesary too.

                                            Then just run waydroidhelper again.

                                            You can install things using apt, but it is not recommended and therefor not officially supported.
                                            You would need to make the rootfs writeable for such things... I think there are enough topics about it here in the forum.

                                            And never ever use apt upgrade!

                                            Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

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                                            • P Offline
                                              picrard @Luksus
                                              last edited by

                                              I also had to wipe the whole data, without was maybe not enough, because I think that Anbox has to be completely deleted on the phone, without wiping my whole data Anbox was still on the phone, and I still wasn't able to start Waydroid....

                                              After starting a completely new installation I was able to start the Waydroid after using the Waydroid installer from the AppStore...

                                              ... now I must try to install something which cooperates with google, maybe Gmicro(Or, what was the name using in /e/ ???)
                                              because my banking software needs connection to google 😞

                                              and Waydroid doesn't cooperate with WIFI or Bluetooth, right ?

                                              But many thank 👍

                                              Fairphone 3+

                                              LakotaubpL 1 Reply Last reply Reply Quote 0
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