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Online charging is not working in Xiaomi Redmi note 7 pro

Scheduled Pinned Locked Moved 20.04 Focal Fossa
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    • V Offline
      varman
      last edited by 16 Mar 2023, 12:43

      We have installed the ubuntu touch OS in our Redmi note 7 pro mobile. Although it's working well ,the online charging is not supported.

      A 1 Reply Last reply 16 Mar 2023, 13:43 Reply Quote 0
      • A Offline
        AppLee @varman
        last edited by 16 Mar 2023, 13:43

        HI @varman
        What are you calling "online charging"?

        In the device page this refers to be able to charge with the device being "on".
        The offline charging being unavailable for your device I wonder how you charge it? 🤔

        When plugging a charger to the USB port you should be able to see in the notification bar the confirmation that it's effectively charging.

        Can you tell us more?

        V 1 Reply Last reply 17 Mar 2023, 03:07 Reply Quote 0
        • V Offline
          varman @AppLee
          last edited by 17 Mar 2023, 03:07

          @applee I don't know how offline charging is working in our device but we can't able to charge when the device is on.

          A 1 Reply Last reply 18 Mar 2023, 16:05 Reply Quote 0
          • A Offline
            AppLee @varman
            last edited by 18 Mar 2023, 16:05

            Sorry @varman
            It is supposed to work. Maybe it is a hardware issue with your device.
            Does it work on android?

            1 Reply Last reply Reply Quote 0
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