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    problems with my new sim card on sony xperia

    Scheduled Pinned Locked Moved Sony Xperia X (F5121 & F5122)
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      • P Offline
        Paolo 0
        last edited by

        hello guys,
        I'm a 2 years UT user.
        All works fine but i received a new sim card and it's still refused with all versions of UT (rc, stable....)
        If you can help me, it will be fine because using android again is for me a very bad experience.

        Sorry for my english, i'm a french guy

        lduboeufL MrT10001M L 3 Replies Last reply Reply Quote 0
        • lduboeufL Offline
          lduboeuf @Paolo 0
          last edited by

          @paolo-0 Hi, when you say "refused" does it mean that the SIM card is not recognized and you can't type PIN code and connect ?

          P 1 Reply Last reply Reply Quote 0
          • MrT10001M Offline
            MrT10001 @Paolo 0
            last edited by

            @paolo-0 Is your device SIM network unlocked? Is the SIM recognised by the device (is it the correct way up)? Is it recognised by the device, but not working for data and telephony (enable mobile data - I have to do that with 3 SIMS on most devices including Android devices)?

            Xiaomi Redmi Note 7.... And more...
            I have too many devices...

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            • P Offline
              Paolo 0 @lduboeuf
              last edited by

              @lduboeuf

              Hi, my sim card is recognized and i have to type pin code.
              And i use this sim card with an old android device while waiting to solve the problem.

              lduboeufL 1 Reply Last reply Reply Quote 0
              • lduboeufL Offline
                lduboeuf @Paolo 0
                last edited by

                @paolo-0 said in problems with my new sim card on sony xperia:

                @lduboeuf

                Hi, my sim card is recognized and i have to type pin code.
                And i use this sim card with an old android device while waiting to solve the problem.

                Then i don't understand what is your issue. Can you explain more. And/Or give screenshot ?

                P 1 Reply Last reply Reply Quote 0
                • LakotaubpL Offline
                  Lakotaubp
                  last edited by

                  @paolo-0 Have you compared the apn/network settings between android and UT.

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                  • P Offline
                    Paolo 0 @lduboeuf
                    last edited by

                    @lduboeuf

                    Hi, i use this device for long time without problems but i received a new sim card.
                    I put this one in my device. I boot the phone, i type the pin code with success it spends a few seconds searching for my mobile network and then says denied.
                    Its not a problem with the sim card because i try it with an old android phone.

                    lduboeufL 1 Reply Last reply Reply Quote 0
                    • lduboeufL Offline
                      lduboeuf @Paolo 0
                      last edited by

                      @paolo-0 said in problems with my new sim card on sony xperia:

                      @lduboeuf

                      Hi, i use this device for long time without problems but i received a new sim card.
                      I put this one in my device. I boot the phone, i type the pin code with success it spends a few seconds searching for my mobile network and then says denied.
                      Its not a problem with the sim card because i try it with an old android phone.

                      oh i see ok. if you can just show us the output of the command /usr/share/ofono/scripts/list-modems ? ( beware of personal numbers there )

                      P 1 Reply Last reply Reply Quote 0
                      • P Offline
                        Paolo 0 @lduboeuf
                        last edited by

                        @lduboeuf
                        Hello again, you can see the results :
                        screenshot20230327_183829108.png screenshot20230327_184117997.png screenshot20230327_184346946.png

                        lduboeufL 1 Reply Last reply Reply Quote 0
                        • lduboeufL Offline
                          lduboeuf @Paolo 0
                          last edited by lduboeuf

                          @paolo-0
                          Your SIM seems to be recognized. And if you try to switch to 2G only then back to 2/3/4G. Does it works ?

                          ( i hope you are not talking about Internet connexion via Cellular ) ?.
                          Just try sms call without Cellular Data on first of course

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                          • P Offline
                            Paolo 0 @lduboeuf
                            last edited by Paolo 0

                            @lduboeuf
                            I had tried that first. it was always refused.
                            I tried again and this time the phone constantly searches for the network without finding it.
                            It's the same with 2G to 4G.
                            I tried sms call. Answer : no network

                            lduboeufL 1 Reply Last reply Reply Quote 0
                            • lduboeufL Offline
                              lduboeuf @Paolo 0
                              last edited by

                              @Paolo-0 Well idk what can be the issue could you precise your provider and Country ?

                              P 1 Reply Last reply Reply Quote 0
                              • danfroD Offline
                                danfro
                                last edited by

                                Not sure if this applies here too, but want to mention it anyway in case it helps.

                                I had two simcards working in my OP5T (and Xperia X before). All fine. When I got a new simcard from my provider, they said it was latest state of art and also supporting 5G and whatnot.

                                But in my OP5T this card did only work in sim slot 2 and only when used as single card. When putting it into the other slot or using two simcards it won't work.
                                They do both work fine in my Xperia X though.

                                But my guess is, that the new cards need more power than the older ones. So if you have a 5122 with two slots, try swapping that card in both slots.

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                                • P Offline
                                  Paolo 0 @lduboeuf
                                  last edited by

                                  @lduboeuf said in problems with my new sim card on sony xperia:

                                  Well idk what can be the issue could you precise your provider and Country ?

                                  the new provider is "bouygues telecom" in France

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                                  • P Offline
                                    Paolo 0 @danfro
                                    last edited by

                                    @danfro
                                    thank you but it's 4g sim card and the device is with a one slot only.

                                    lduboeufL 1 Reply Last reply Reply Quote 0
                                    • lduboeufL Offline
                                      lduboeuf @Paolo 0
                                      last edited by

                                      @Paolo-0 said in problems with my new sim card on sony xperia:

                                      @danfro
                                      thank you but it's 4g sim card and the device is with a one slot only.

                                      Can't it be that the provider enable something like RCS and you have to disable it in your plan ?

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                                      • L Offline
                                        L-00971 @Paolo 0
                                        last edited by Lakotaubp

                                        This post is deleted!
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