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    Fingerprint unlock issue

    Scheduled Pinned Locked Moved Solved 20.04 Focal Fossa
    15 Posts 4 Posters 900 Views 2 Watching
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      • ? Offline
        A Former User
        last edited by

        hi, to unlock with fingerprint does not work for me

        updated from 16.04 to stable 20.04 today

        LakotaubpL CiberSheepC 2 Replies Last reply Reply Quote 0
        • LakotaubpL Offline
          Lakotaubp @Guest
          last edited by

          @carl Which device is this please.

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          • CiberSheepC Offline
            CiberSheep @Guest
            last edited by

            @carl You may need to enable it again in System settigns > Security > Lock & unlock

            Another planet, another time, another universe!

            1 Reply Last reply Reply Quote 0
            • ? Offline
              A Former User
              last edited by

              Lakotaubp > my device is a google pixel 3a

              CiberSheep > I've done it more than two or three times

              LakotaubpL 2 Replies Last reply Reply Quote 1
              • LakotaubpL Offline
                Lakotaubp @Guest
                last edited by

                @carl Will retry on mine but it was working quite well last time I checked.

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                • LakotaubpL Offline
                  Lakotaubp @Guest
                  last edited by Lakotaubp

                  @carl Ok just tried mine. It will open the phone when screen is on not when screen is off which is how it should be iirc. Now every so often I do have toclearand reentre my fingerprint but not sure if that is because I don't have the phone on all that much or as I work outside a lot my fingerprint gets messed up quite a bit.
                  Edit; Just remembered I also need to entre it again after an update 9times out of 10 but I am on devel.

                  A 1 Reply Last reply Reply Quote 0
                  • ? Offline
                    A Former User
                    last edited by

                    I tried again still nothing

                    I will wait for the next update

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                    • ? Offline
                      A Former User
                      last edited by

                      I found the solution

                      In * System Setting/Security & Privacy

                      1 - Fingerprint ID/Add Fingerprint

                      After registering a fingerprint

                      2 - Locking and unlocking
                      and choose
                      A fingerprint

                      ? 1 Reply Last reply Reply Quote 1
                      • ? Offline
                        A Former User @Guest
                        last edited by

                        @Lakotaubp
                        please marked solved

                        LakotaubpL 1 Reply Last reply Reply Quote 0
                        • LakotaubpL Offline
                          Lakotaubp @Guest
                          last edited by Keneda

                          @carl Here's how https://forums.ubports.com/topic/6311/how-to-ask-a-question-and-then-mark-it-as-solved for the future.

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                          • LakotaubpL Lakotaubp marked this topic as a question on
                          • LakotaubpL Lakotaubp has marked this topic as solved on
                          • A Offline
                            AmauryDBZ @Lakotaubp
                            last edited by

                            @Lakotaubp said in Fingerprint unlock issue:

                            @carl Ok just tried mine. It will open the phone when screen is on not when screen is off which is how it should be iirc.

                            Hi, I'm new with UT and I was wondering if it's possible to change this parameter to unlock when screen is off ?

                            LakotaubpL 1 Reply Last reply Reply Quote 0
                            • LakotaubpL Offline
                              Lakotaubp @AmauryDBZ
                              last edited by

                              @AmauryDBZ Not as far as I am aware. Screen needs to be on first then it should work.

                              A 1 Reply Last reply Reply Quote 0
                              • A Offline
                                AmauryDBZ @Lakotaubp
                                last edited by

                                @Lakotaubp and would it be feasible by changing some .conf file or any other 'light' modification ?

                                LakotaubpL 1 Reply Last reply Reply Quote 0
                                • LakotaubpL Offline
                                  Lakotaubp @AmauryDBZ
                                  last edited by

                                  @AmauryDBZ Sorry not something I would have a clue about.

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                                  • A Offline
                                    AmauryDBZ @Lakotaubp
                                    last edited by

                                    @Lakotaubp ok thanks a lot for your answers !

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