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    Oneplus 5T wont boot after "update"

    Scheduled Pinned Locked Moved Oneplus 5/5T
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      • M Offline
        marc123454321
        last edited by

        Hi,

        today I received an update notification in system menu. It downloads "version 8" and installs afterwards.

        Now the system wont boot anymore. I only get until the 1plus splash screen.

        Im on stable and since this is my daily driver and only phone it would be great if anyone could give me an explanation/solution without loosing my data.

        Greetings Marc

        MrT10001M 1 Reply Last reply Reply Quote 0
        • MrT10001M Offline
          MrT10001 @marc123454321
          last edited by MrT10001

          @marc123454321 Reinstall UT using a pc and the installer. Make sure the Wipe Data box is unticked and you select the correct version of UT that you want to install ie 16.04 or 20.04.

          There has been an issue with OTA-25 if you are on 16.04 for not booting correctly which should have resolved.

          If you are not on 20.04 stable some of the releases will cause this.

          As the device is your daily driver, ensure you stay on stable.

          Xiaomi Redmi Note 7.... And more...
          I have too many devices...

          1 Reply Last reply Reply Quote 0
          • M Offline
            marc123454321
            last edited by

            Hey,

            thanks for your response.
            Since there seems to be a problem with OTA25 is there any recommended version to use?

            Marc

            MrT10001M 1 Reply Last reply Reply Quote 0
            • MrT10001M Offline
              MrT10001 @marc123454321
              last edited by

              @marc123454321 see my above edit. The issue with OTA-25 should be resolved now.

              Xiaomi Redmi Note 7.... And more...
              I have too many devices...

              M 1 Reply Last reply Reply Quote 0
              • M Offline
                marc123454321 @MrT10001
                last edited by

                @MrT10001
                Thanks a lot I reinstalled at devel channel and now it works again without loosing my data šŸ˜‰ .

                MoemM 1 Reply Last reply Reply Quote 0
                • MoemM Offline
                  Moem @marc123454321
                  last edited by

                  @marc123454321 said in Oneplus 5T wont boot after "update":

                  I reinstalled at devel channel

                  There's no need to use devel, the fix has reached the stable channel by now.

                  Is currently using an Op5t
                  Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

                  1 Reply Last reply Reply Quote 0
                  • mihaelM Offline
                    mihael
                    last edited by

                    I have Oneplus 5T on stable and I have no issues with it... Should I install this latest released OTA that is reported here in this thread to cause the non-booting problem?

                    MoemM 1 Reply Last reply Reply Quote 0
                    • MoemM Offline
                      Moem @mihael
                      last edited by

                      @mihael said in Oneplus 5T wont boot after "update":

                      Should I install this latest released OTA that is reported here in this thread to cause the non-booting problem?

                      No, I would advise installing the one released even more recently, because that one fixes the non-booting problem.

                      Is currently using an Op5t
                      Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

                      mihaelM 1 Reply Last reply Reply Quote 0
                      • mihaelM Offline
                        mihael @Moem
                        last edited by

                        @Moem Yes, I'm talking about this last one - the most recently released - at least that is what I understand from this topic, that it is this one - the most recently released - that caused the non-boot problem for @marc123454321 - he started this topic 21h ago saying that he received the notification for the new update. I still haven't received this last update yet but I wonder if it's safe to install it once I receive it.

                        MoemM M 2 Replies Last reply Reply Quote 0
                        • MoemM Offline
                          Moem @mihael
                          last edited by

                          @mihael said in Oneplus 5T wont boot after "update":

                          he started this topic 21h ago saying that he received the notification for the new update.

                          Hmm, good point. In that case I'm not sure. All I know is that the problem exists but devs have released a new version of OTA25 to address it.

                          Is currently using an Op5t
                          Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

                          1 Reply Last reply Reply Quote 0
                          • M Offline
                            marc123454321 @mihael
                            last edited by

                            @mihael Hey Mihael,

                            I changed back to stable one day later and everything was fine.
                            I saw afterwards that the problem is well known and should be fixed as far as I know.

                            Greetings Marc

                            KenedaK 1 Reply Last reply Reply Quote 1
                            • KenedaK Offline
                              Keneda @marc123454321
                              last edited by Keneda

                              @marc123454321
                              Problem is indeed fixed, but, on device updater, anyone that updated to the first stable broken OTA-25 will not be able to see the fixed OTA-25 as they have the same name.

                              The workaround is to switch RC, update, and then rollback to stable.

                              2015-2023 : Meizu MX4 ā˜ ļøāš°ļøāœļø
                              2023-2024 : Nexus 5 ā˜ ļøāš°ļøāœļø
                              2024-***** : FPOS Fairphone 5 waiting UT for freedom šŸ˜‰
                              šŸ‡²šŸ‡«šŸ‡¬šŸ‡§

                              DelYunquePRD 1 Reply Last reply Reply Quote 0
                              • DelYunquePRD Offline
                                DelYunquePR @Keneda
                                last edited by

                                @Keneda Am having this issue with my OnePlus One. Even tried the RC and stays stuck on boot. Have had to reinstall the OS without the data wipe to recover...

                                1 Reply Last reply Reply Quote 0
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