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Oneplus 5T wont boot after "update"

Scheduled Pinned Locked Moved Oneplus 5/5T
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    • M Offline
      marc123454321
      last edited by 20 Apr 2023, 07:41

      Hi,

      today I received an update notification in system menu. It downloads "version 8" and installs afterwards.

      Now the system wont boot anymore. I only get until the 1plus splash screen.

      Im on stable and since this is my daily driver and only phone it would be great if anyone could give me an explanation/solution without loosing my data.

      Greetings Marc

      M 1 Reply Last reply 20 Apr 2023, 07:55 Reply Quote 0
      • M Offline
        MrT10001 @marc123454321
        last edited by MrT10001 20 Apr 2023, 07:55

        @marc123454321 Reinstall UT using a pc and the installer. Make sure the Wipe Data box is unticked and you select the correct version of UT that you want to install ie 16.04 or 20.04.

        There has been an issue with OTA-25 if you are on 16.04 for not booting correctly which should have resolved.

        If you are not on 20.04 stable some of the releases will cause this.

        As the device is your daily driver, ensure you stay on stable.

        Xiaomi Redmi Note 7.... And more...
        I have too many devices...

        1 Reply Last reply Reply Quote 0
        • M Offline
          marc123454321
          last edited by 20 Apr 2023, 07:58

          Hey,

          thanks for your response.
          Since there seems to be a problem with OTA25 is there any recommended version to use?

          Marc

          M 1 Reply Last reply 20 Apr 2023, 07:59 Reply Quote 0
          • M Offline
            MrT10001 @marc123454321
            last edited by 20 Apr 2023, 07:59

            @marc123454321 see my above edit. The issue with OTA-25 should be resolved now.

            Xiaomi Redmi Note 7.... And more...
            I have too many devices...

            M 1 Reply Last reply 20 Apr 2023, 08:43 Reply Quote 0
            • M Offline
              marc123454321 @MrT10001
              last edited by 20 Apr 2023, 08:43

              @MrT10001
              Thanks a lot I reinstalled at devel channel and now it works again without loosing my data 😉 .

              M 1 Reply Last reply 20 Apr 2023, 10:33 Reply Quote 0
              • M Offline
                Moem @marc123454321
                last edited by 20 Apr 2023, 10:33

                @marc123454321 said in Oneplus 5T wont boot after "update":

                I reinstalled at devel channel

                There's no need to use devel, the fix has reached the stable channel by now.

                Is currently using an Op5t
                Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

                1 Reply Last reply Reply Quote 0
                • M Online
                  mihael
                  last edited by 20 Apr 2023, 15:59

                  I have Oneplus 5T on stable and I have no issues with it... Should I install this latest released OTA that is reported here in this thread to cause the non-booting problem?

                  M 1 Reply Last reply 20 Apr 2023, 22:17 Reply Quote 0
                  • M Offline
                    Moem @mihael
                    last edited by 20 Apr 2023, 22:17

                    @mihael said in Oneplus 5T wont boot after "update":

                    Should I install this latest released OTA that is reported here in this thread to cause the non-booting problem?

                    No, I would advise installing the one released even more recently, because that one fixes the non-booting problem.

                    Is currently using an Op5t
                    Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

                    M 1 Reply Last reply 21 Apr 2023, 04:59 Reply Quote 0
                    • M Online
                      mihael @Moem
                      last edited by 21 Apr 2023, 04:59

                      @Moem Yes, I'm talking about this last one - the most recently released - at least that is what I understand from this topic, that it is this one - the most recently released - that caused the non-boot problem for @marc123454321 - he started this topic 21h ago saying that he received the notification for the new update. I still haven't received this last update yet but I wonder if it's safe to install it once I receive it.

                      M M 2 Replies Last reply 21 Apr 2023, 06:03 Reply Quote 0
                      • M Offline
                        Moem @mihael
                        last edited by 21 Apr 2023, 06:03

                        @mihael said in Oneplus 5T wont boot after "update":

                        he started this topic 21h ago saying that he received the notification for the new update.

                        Hmm, good point. In that case I'm not sure. All I know is that the problem exists but devs have released a new version of OTA25 to address it.

                        Is currently using an Op5t
                        Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

                        1 Reply Last reply Reply Quote 0
                        • M Offline
                          marc123454321 @mihael
                          last edited by 2 May 2023, 20:31

                          @mihael Hey Mihael,

                          I changed back to stable one day later and everything was fine.
                          I saw afterwards that the problem is well known and should be fixed as far as I know.

                          Greetings Marc

                          K 1 Reply Last reply 2 May 2023, 23:50 Reply Quote 1
                          • K Offline
                            Keneda @marc123454321
                            last edited by Keneda 5 Feb 2023, 23:51 2 May 2023, 23:50

                            @marc123454321
                            Problem is indeed fixed, but, on device updater, anyone that updated to the first stable broken OTA-25 will not be able to see the fixed OTA-25 as they have the same name.

                            The workaround is to switch RC, update, and then rollback to stable.

                            2015-2023 : Meizu MX4 ☠️⚰️✝️
                            2023-2024 : Nexus 5 ☠️⚰️✝️
                            2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
                            🇲🇫🇬🇧

                            D 1 Reply Last reply 2 Sept 2023, 20:41 Reply Quote 0
                            • D Offline
                              DelYunquePR @Keneda
                              last edited by 2 Sept 2023, 20:41

                              @Keneda Am having this issue with my OnePlus One. Even tried the RC and stays stuck on boot. Have had to reinstall the OS without the data wipe to recover...

                              1 Reply Last reply Reply Quote 0
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