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Fairphone 4 No sound

Scheduled Pinned Locked Moved Solved Fairphone 4
11 Posts 7 Posters 1.0k Views 3 Watching
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    • D Offline
      dell
      last edited by 7 Jun 2023, 17:31

      Absolutely no sound after installing Ubuntu Touch, the speakers and headphones don't work. Not a hardware error. I tried uVolMan but it does nothing, I'm not sure if I have Pulse audio installed, but I did see some files there. Thanks for your time.

      K 1 Reply Last reply 8 Jun 2023, 04:13 Reply Quote 0
      • K Keneda moved this topic from Support on 8 Jun 2023, 04:12
      • K Offline
        Keneda @dell
        last edited by Keneda 6 Aug 2023, 04:14 8 Jun 2023, 04:13

        @dell
        What android version was on FP4 before installing UT ?
        What version of UT did you install (16.04 or 20.04) ?

        2015-2023 : Meizu MX4 ☠️⚰️✝️
        2023-2024 : Nexus 5 ☠️⚰️✝️
        2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
        🇲🇫🇬🇧

        D 1 Reply Last reply 8 Jun 2023, 06:55 Reply Quote 1
        • D Offline
          dell @Keneda
          last edited by 8 Jun 2023, 06:55

          @Keneda I believe it was Android 11, and now it's UT 20.04. I'm too inexperienced to provide any further useful information without being specifically asked, I don't know what to look for, sorry

          T D 2 Replies Last reply 8 Jun 2023, 07:24 Reply Quote 0
          • T Offline
            TheVancedGamer @dell
            last edited by 8 Jun 2023, 07:24

            @dell The sound loss issue only occurs if you install UT over Android 12. Reverting back to Android 11 and then reinstalling UT should fix your issues.

            D 1 Reply Last reply 8 Jun 2023, 09:45 Reply Quote 2
            • D Offline
              dell @dell
              last edited by 8 Jun 2023, 08:12

              @dell Also, the volume buttons don't work for volume control, but the shortcut for screenshots works fine

              1 Reply Last reply Reply Quote 0
              • D Offline
                dell @TheVancedGamer
                last edited by 8 Jun 2023, 09:45

                @TheVancedGamer Thank you very much! So the fix is so go back to Android, lol

                A K 2 Replies Last reply 8 Jun 2023, 10:15 Reply Quote 0
                • D dell has marked this topic as solved on 8 Jun 2023, 10:11
                • A Offline
                  arubislander @dell
                  last edited by 8 Jun 2023, 10:15

                  @dell No, the fix is to have the correct pre install conditions. In this case that would be Android 11.

                  🇦🇼 🇳🇱 🇺🇸 🇪🇸
                  Happily running Ubuntu Touch
                  Google Pixel 3a (20.04 DEV)
                  JingPad (24.04 preview)
                  Meizu Pro 5 (16.04 DEV)

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                  • K Offline
                    Keneda @dell
                    last edited by 8 Jun 2023, 10:38

                    @dell
                    Like said, the fix is to install android 11 back on you FP4 and then install UT 20.04.

                    I'll add to not relock the bootloader in any case before, during, and after that process.
                    You need bootloader unlocked on any UT device even after succesfull installing.

                    2015-2023 : Meizu MX4 ☠️⚰️✝️
                    2023-2024 : Nexus 5 ☠️⚰️✝️
                    2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
                    🇲🇫🇬🇧

                    H 1 Reply Last reply 20 Jan 2025, 16:28 Reply Quote 0
                    • K Keneda referenced this topic on 8 Jun 2023, 18:29
                    • H Offline
                      Herndo @Keneda
                      last edited by 20 Jan 2025, 16:28

                      @Keneda (FairPhone 4 on Android 11) hello I'm new to this , but i followed every bit of instruction and so far i cant use the earphone adapter and it was working fine before the UT install , even on desktop mode the audio stays on the device ( FP4 ) ,i really want to be able to use my earphone adapter, but idk if a reset from UT will fix that o a couple of command lines, but i seriously don't want to go through the reinstall A11 to reinstall UT Thanks.

                      PS: if you know a way to help the GPS going that would be awesome

                      Thanks Again

                      S 1 Reply Last reply 20 Jan 2025, 22:49 Reply Quote 0
                      • S Offline
                        stanwood @Herndo
                        last edited by stanwood 20 Jan 2025, 22:49

                        @Herndo It seems to me that the Fairphone 4's USB-C audio output isn't working yet on Ubuntu Touch, but in the meantime it's possible to connect Bluetooth headphones to it.

                        Concerning A-GPS (assisted GPS): this feature is still not supported yet, the device uses primary GPS for a satellite connection, which usually takes just a minute in good outdoor conditions.

                        Redmi Note 9S Stable
                        If God has a computer, it must be a GNU/Linux

                        S 1 Reply Last reply 24 Jan 2025, 12:21 Reply Quote 1
                        • S Offline
                          Salah @stanwood
                          last edited by 24 Jan 2025, 12:21

                          @stanwood I totally agree with you in terms of connecting audio headphone with Type - C. I have tried connecting it while using Android OS and it was working normally. The same headphone did not work at all while using UT 20.04. Only 3.5 as well blue tooth headphones are working properly.

                          Looking forward to take this issue into consideration and be solved with upcoming updates.

                          Thumbs Up.....

                          " Our Business, Is Life Itself,, "

                          • Iphone X => Daily Use
                          • Nokia N900 => Secondary Device for Experiments and Mods. LOVE THIS DEVICE...
                          • Google Pixel 3a XL => Using This Device as Secondary Device -- UT 20.04 Version
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