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    Unsolved One+5: issues on sending and receiving pictures

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    • A
      Ad.
      last edited by Ad.

      Hello,
      I have a One+5 (OS : Ubuntu 20.04) and it's impossible to send or receive picture since I started using it. Sending and receiving SMS perfectly works.
      I checked the APN settings wich are only two : Internet and MMS.
      I checked the message settings enabling MMS messages.

      Would you have any idea about how to solve this ?

      Thank you!
      Ad.

      C A lduboeufL 3 Replies Last reply Reply Quote 0
      • C
        cbiglione @Ad.
        last edited by

        @Ad, Hello
        I have same issue with volla phone x and already asking for help. I will let you know if I solve my issue. What is your operator ?
        Regards,
        Christophe.

        1 Reply Last reply Reply Quote 0
        • A
          Ad. @Ad.
          last edited by

          Good evening Christophe,

          My operator is 'Orange' in France. Thank you! I just saw your messages and also older discussions about this topic, tried the solutions proposed, but it didn't work so far.

          See you!
          Adrien

          1 Reply Last reply Reply Quote 0
          • lduboeufL
            lduboeuf @Ad.
            last edited by

            @Ad said in One+5: issues on sending and receiving pictures:

            Hello,
            I have a One+5 (OS : Ubuntu 20.04) and it's impossible to send or receive picture since I started using it. Sending and receiving SMS perfectly works.
            I checked the APN settings wich are only two : Internet and MMS.
            I checked the message settings enabling MMS messages.

            Would you have any idea about how to solve this ?

            Thank you!
            Ad.

            First make sure your APN settings are correct.
            Wifi mut be off in order to send a MMS.

            I've heard that If you used previously Android or Ios, your carrier may have switched to IMS protocol, idk if there is a setting on Orange to disable it

            Otherwise, idk what to look at

            "nuntium" logs would help

            1 Reply Last reply Reply Quote 0
            • A
              Ad.
              last edited by

              Good evening Iduboeuf,

              Thanks a lot for your answer and suggestions! And sorry to reply only only. I will check again the APN, but as far as I remember it was correct.

              See you soon for the feed back.
              Ad.

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