One+5: issues on sending and receiving pictures

Ad. · 31 Aug 2023, 12:47

Hello,
I have a One+5 (OS : Ubuntu 20.04) and it's impossible to send or receive picture since I started using it. Sending and receiving SMS perfectly works.
I checked the APN settings wich are only two : Internet and MMS.
I checked the message settings enabling MMS messages.

Would you have any idea about how to solve this ?

Thank you!
Ad.

cbiglione · 31 Aug 2023, 15:41

@Ad, Hello
I have same issue with volla phone x and already asking for help. I will let you know if I solve my issue. What is your operator ?
Regards,
Christophe.

Ad. · 1 Sept 2023, 19:15

Good evening Christophe,

My operator is 'Orange' in France. Thank you! I just saw your messages and also older discussions about this topic, tried the solutions proposed, but it didn't work so far.

See you!
Adrien

lduboeuf · 1 Sept 2023, 21:53

@Ad said in One+5: issues on sending and receiving pictures:

Hello,
I have a One+5 (OS : Ubuntu 20.04) and it's impossible to send or receive picture since I started using it. Sending and receiving SMS perfectly works.
I checked the APN settings wich are only two : Internet and MMS.
I checked the message settings enabling MMS messages.

Would you have any idea about how to solve this ?

Thank you!
Ad.

First make sure your APN settings are correct.
Wifi mut be off in order to send a MMS.

I've heard that If you used previously Android or Ios, your carrier may have switched to IMS protocol, idk if there is a setting on Orange to disable it

Otherwise, idk what to look at

"nuntium" logs would help

Ad. · 23 Sept 2023, 19:31

Good evening Iduboeuf,

Thanks a lot for your answer and suggestions! And sorry to reply only only. I will check again the APN, but as far as I remember it was correct.

See you soon for the feed back.
Ad.