@DenMoore JingPad OS is installed but I am experiencing the scenario described in the UBports JingPad Ubuntu Touch install guide: the JingPad no longer loads the installed OS.

@DenMoore As per the instructions in the UBports JingPad Ubuntu Touch install guide, the JingPad OS is no longer accessible so I can't get to a terminal emulator.

@DenMoore You were right. On Windows I needed to install unisoc drivers. I followed the instructions here.

I'm having the same problem.

A Former User, did you ever manage to get into recovery mode?

@DenMoore I tried this on Windows and had even less success. The JingPad Bootloader Unlock Tool found no compatible devices.

@arubislander Xubuntu 22.04.2 LTS

I'm following the instructions outlined in How to Install Ubuntu Touch on the Jingpad A1/C1 but I'm not having any luck unlocking the JingPad bootloader.

I can access the bootloader menu ("fastboot" at the top left of the screen and JingPad logo in center) and I have the JingPad Bootloader Unlock Tool ready to go in Chrome and the JingPad connected to my PC via USB cable.

When I click connect in the JingPad Bootloader Unlock Tool, it lists a "fastboot device" but selecting that device does nothing: the "Unlock" button remains greyed out and "device status" is "disconnected".

What can I do to troubleshoot this?