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    Dialer is crashing on E4.5 with 16.04 clean install (Stable)

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      • T Offline
        TLF
        last edited by TLF

        As soon as a call comes in, or I make a call, the screen goes black once the dialer has appeared. If I rotate the phone around the screen flickers briefly on/off very quickly (like a strobe). It doesn't stay on long enough to let me use the mailer. So I can't access speaker phone or use automated systems.

        TODO:
        Reproduce and provide logs.
        The dialer will be .cache/upstart/application-legacy-something

        /var/log/syslog

        LakotaubpL 1 Reply Last reply Reply Quote 0
        • LakotaubpL Offline
          Lakotaubp @TLF
          last edited by Lakotaubp

          @tlf Can you please confirm which version of 16.04 your now on. If its not the stable channel (system settings, updates, channel) please try that first then let us know.The Logviewer app from the openstore is a great way to produce logs to track down issues if you still need it later. There's also a handy tutorial https://forums.ubports.com/topic/1099/logviewer-review on how it works

          T 1 Reply Last reply Reply Quote 0
          • T Offline
            TLF @Lakotaubp
            last edited by TLF

            @lakotaubp thank you, I've updated the title to show that I am running 16.04 stable.

            Here are the log files in .cache/upstart as suggested. Which ones are relevant to this issue? I'll upload them to pastebin

            address-book-service.log.1.gz
            address-book-service.log.2.gz
            address-book-updater.log.1.gz
            address-book-updater.log.2.gz
            application-click-com.ubuntu.terminal_terminal_0.9.0.log
            application-click-com.ubuntu.terminal_terminal_0.9.0.log.1.gz
            application-click-logviewer.neothethird_logviewer_2.1.log
            application-failed.log.1.gz
            bluez-mpris-proxy.log.1.gz
            bluez-mpris-proxy.log.2.gz
            ciborium.log.1.gz
            ciborium.log.2.gz
            click-user-hooks.log.1.gz
            click-user-hooks.log.2.gz
            dbus.log
            dbus.log.1.gz
            dbus.log.2.gz
            dbus.log.3.gz
            dekkod-notify.log
            dekkod-notify.log.1.gz
            dekkod-notify.log.2.gz
            gnome-keyring.log.1.gz
            gnome-keyring.log.2.gz
            indicator-datetime.log.1.gz
            indicator-datetime.log.2.gz
            indicator-keyboard.log.1.gz
            indicator-keyboard.log.2.gz
            indicator-network.log
            indicator-network.log.1.gz
            indicator-network.log.2.gz
            indicator-network.log.3.gz
            indicator-network-secret-agent.log.1.gz
            indicator-sound.log
            maliit-server.log.1.gz
            maliit-server.log.2.gz
            maliit-server.log.3.gz
            media-hub.log
            media-hub.log.1.gz
            media-hub.log.2.gz
            media-hub.log.3.gz
            mediascanner-2.0.log.1.gz
            mediascanner-2.0.log.2.gz
            mediascanner-2.0.log.3.gz
            msyncd.log
            msyncd.log.1.gz
            msyncd.log.2.gz
            msyncd.log.3.gz
            mtp-server.log.1.gz
            mtp-server.log.2.gz
            nuntium.log
            nuntium.log.1.gz
            nuntium.log.2.gz
            nuntium.log.3.gz
            ofono-setup.log.1.gz
            ofono-setup.log.2.gz
            pulseaudio-trust-stored.log.1.gz
            pulseaudio-trust-stored.log.2.gz
            scope-registry.log
            scope-registry.log.1.gz
            scope-registry.log.2.gz
            scope-registry.log.3.gz
            session-migration.log.1.gz
            ssh-agent.log.1.gz
            ssh-agent.log.2.gz
            sync-monitor.log
            sync-monitor.log.1.gz
            sync-monitor.log.2.gz
            sync-monitor.log.3.gz
            telephony-service-indicator.log
            telephony-service-indicator.log.1.gz
            telephony-service-indicator.log.2.gz
            tone-generator.log
            tone-generator.log.1.gz
            tone-generator.log.2.gz
            ubuntu-location-service-trust-stored.log.1.gz
            ubuntu-location-service-trust-stored.log.2.gz
            ubuntu-push-client.log
            ubuntu-push-client.log.1.gz
            ubuntu-push-client.log.2.gz
            ubuntu-push-client.log.3.gz
            unity8-dash.log
            unity8-dash.log.1.gz
            unity8-dash.log.2.gz
            unity8-dash.log.3.gz
            unity8.log
            unity8.log.1.gz
            unity8.log.2.gz
            unity8.log.3.gz
            untrusted-helper-type-end-push-helper.log.1.gz
            url-dispatcher.log
            usensord.log.1.gz
            usensord.log.2.gz

            Here is /var/log/syslog https://www.dropbox.com/s/ug0632bcv34hepr/syslog.crash?dl=0
            I will leave this file shared for as long as possible.

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