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    OTA-6 Call for Testing

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      • S Offline
        Stefano @UniSuperBox
        last edited by

        @unisuperbox Meizu Pro 5, running fine. Only ine problematic bug from browser, but not targeted in OTA-6. Excessively zoomed websites. Other then that, seems all stable. Thanks for hard work!

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        • D Offline
          domubpkm
          last edited by domubpkm

          For me the main sticking point : It would be very fine if for OTA 6, using morph browser the problem(s) linked to input box could be solved or at least be able to put the cursor at the exact place we want with a keeping pressure on the keyboard. Doesn't work presently as far as i know.
          ****** If not targeted, sorry for the confusion on my part *****

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          • U Offline
            UniSuperBox
            last edited by

            This is not a place to request more bugs be added to the scope for this release. Morph is brand new and issues are expected, but we'll experience death by a thousand cuts if we allow adding "just one more thing" to the release again. We want to make sure that the bugs labeled as fixed are actually fixed so we can get improvements out to the Stable channel.

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            • T Offline
              Teigneux
              last edited by

              Hello!
              I updated my BQ E5 HD with the version 24 (2018-W48).
              Today, my phone crashed at least 5 times. It happened sometime before the update, but not so often. I was listening music with the music app and doing another thing at the same time: mail checking by dekko or twitter via the twitter web app. It didn't append with the previous version (version 23).
              I saw improvements for the calendar and the browser, well done!
              Concerning this issue:
              "In some apps, dialog boxes will fly off the screen when the keyboard appears."
              I have the opposite behavior, especially when I receive a sms, the keybord fly off and I have to leave the discussion, sometime the app to get the keybord back.
              ****** If not targeted, sorry for the confusion on my part ***** 🐵

              U 1 Reply Last reply Reply Quote 0
              • U Offline
                UniSuperBox @Teigneux
                last edited by

                @teigneux

                Today, my phone crashed at least 5 times. It happened sometime before the update, but not so often. I was listening music with the music app and doing another thing at the same time

                When this happens, does the phone go back to the "BQ" boot screen or return to the "Ubuntu Touch" loading screen? Also, can you send the contents of /var/log/syslog to a service like paste.ubuntu.com so I can take a look?

                the keybord fly off and I have to leave the discussion, sometime the app to get the keybord back

                Do you mean the keyboard continues off the top of the screen? If so, I've never seen that behavior. If the keyboard dismisses as normal but never comes back, that is related to https://github.com/ubports/ubuntu-touch/issues/595.

                T 2 Replies Last reply Reply Quote 0
                • T Offline
                  Teigneux @UniSuperBox
                  last edited by Teigneux

                  @unisuperbox

                  When this happens, does the phone go back to the "BQ" boot screen or return to the "Ubuntu Touch" loading screen? Also, can you send the contents of /var/log/syslog to a service like paste.ubuntu.com so I can take a look?

                  It go back to the "Ubuntu Touch" loading screen a restart quicker than a complete reboot. I will give you the logs tomorrow.

                  Do you mean the keyboard continues off the top of the screen? If so, I've never seen that behavior. If the keyboard dismisses as normal but never comes back, that is related to https://github.com/ubports/ubuntu-touch/issues/595.

                  Ok, it is the second issue: the keybord dismisses and never comes back.

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                  • T Offline
                    Teigneux @UniSuperBox
                    last edited by

                    @unisuperbox said in OTA-6 Call for Testing:

                    When this happens, does the phone go back to the "BQ" boot screen or return to the "Ubuntu Touch" loading screen? Also, can you send the contents of /var/log/syslog to a service like paste.ubuntu.com so I can take a look?

                    Here are the logs:
                    https://paste.ubuntu.com/p/Kx84T5JD2W/
                    Tell me if it is enough.

                    Thanks 🐵

                    advocatuxA U 2 Replies Last reply Reply Quote 0
                    • advocatuxA Offline
                      advocatux @Teigneux
                      last edited by advocatux

                      @teigneux if you only run one app, not several at the same time, does your phone crash?

                      IMO 1Gb RAM devices can't handle more than 1 app open at a time, and even that with some care 🙂

                      Search for the word "Killing" in your log and you'll see how your phone is running out of memory constantly.

                      jezekJ T Mic_M 3 Replies Last reply Reply Quote 0
                      • S Offline
                        Stefano
                        last edited by

                        There is this warning about certificate not trusted 0_1543500271424_screenshot20181129_140102622.png

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                        • jezekJ Offline
                          jezek @advocatux
                          last edited by

                          Pardon my intrusion, @Teigneux maybe it's related to Increase swap space issue, which is discussed in other tread.

                          jEzEk

                          T 1 Reply Last reply Reply Quote 0
                          • T Offline
                            Teigneux @advocatux
                            last edited by Teigneux

                            @advocatux said in OTA-6 Call for Testing:

                            @teigneux if you only run one app, not several at the same time, does your phone crash?

                            Yes

                            IMO 1Gb RAM devices can't handle more than 1 app open at a time, and even that with some care 🙂

                            what? it worked well before. And not only with two apps. If i cannot listen music and read a sms at the same time, I will not longer use this system!

                            Search for the word "Killing" in your log and you'll see how your phone is running out of memory constantly.

                            I will check.

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                            • T Offline
                              Teigneux @jezek
                              last edited by

                              @jezek thanks, I will take a look. The phone is clearly slower than before, it should be a ram or a memory access issue.

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                              • kwahK Offline
                                kwah
                                last edited by

                                Hm, I would like to join testing, but I cannot switch to rc channel.

                                There is no channel switcher in the System Settings -> Updates -> Update Settings page. Is there other way to change the channel?

                                It used to be there, I used flip to rc -> back to release to get OTA-5 update.

                                advocatuxA 1 Reply Last reply Reply Quote 0
                                • advocatuxA Offline
                                  advocatux @kwah
                                  last edited by

                                  @kwah something is wrong in your phone then. You should be able to tap on "channels" in the "Update settings" page to select any channel you want.

                                  You can try to run this command in your device terminal sudo system-image-cli --switch 16.04/rc

                                  kwahK 1 Reply Last reply Reply Quote 0
                                  • H Offline
                                    htc_tattoo
                                    last edited by

                                    Alarm clock is not trustable anymore, changed already in ubuntu 24. In ubuntu 26 w48 again it didn't ring and indicated just after turning on the screen. Phone was on charge, i checked the alarm time and turned actively off the screen in the evening. (clock app was opened when i turned the screen off)
                                    Something changed in the last updates, please check this.

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                                    • U Offline
                                      UniSuperBox @Teigneux
                                      last edited by

                                      @teigneux

                                      Yes, that log has exactly what I expected at line 125:

                                      Nov 28 17:02:32 ubuntu-phablet kernel: [10756.588033]Killing 'unity8' (2558), adj 10,
                                      Nov 28 17:02:32 ubuntu-phablet kernel: [10756.588038]   to free 113312kB on behalf of 'Thread (pooled)' (15633) because
                                      Nov 28 17:02:32 ubuntu-phablet kernel: [10756.588043]   cache 16288kB is below limit 16384kB for oom_score_adj 6
                                      Nov 28 17:02:32 ubuntu-phablet kernel: [10756.588048]   Free memory is -2764kB above reserved [gfp(0x200da)]
                                      

                                      This is definitely a memory problem which manifests heavily on devices with 1GB of RAM.

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                                      • U Offline
                                        UniSuperBox
                                        last edited by

                                        @htc_tattoo, we'll need more info than that to reproduce the problem. Which device are you using? How and when are the alarms set? Do they repeat? What is the position of each setting on the edit page?

                                        H 1 Reply Last reply Reply Quote 0
                                        • Mic_M Offline
                                          Mic_ @advocatux
                                          last edited by

                                          @advocatux I am using a BQ E5 and a Nexus 5 - both with UT 16.04 RC.

                                          As you descibed above on the BQ E5 (with 1 GB RAM) I always have problems using 2 different surfing apps (e.g. QWANT and browser). One app is always freezing and starts again if I use the other one.

                                          This problem was also existing with 15.04. If I use e.g. SMS, phone, mail and QWANT, I do not have the problem - only with 2 'surfing apps'. On the Nexus 5 I don't have this problem at all.

                                          This is actually the most annoying problem on my BQ E5.

                                          advocatuxA H 2 Replies Last reply Reply Quote 0
                                          • advocatuxA Offline
                                            advocatux @Mic_
                                            last edited by

                                            @mic_ yes, it seems that any app related to web browsing is more memory hungry than the other ones.

                                            I have the same problem with my BQ E 4.5 (also 1GB RAM)

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                                            • Mic_M Offline
                                              Mic_
                                              last edited by Mic_

                                              Sometimes my BQ E5 crashs and returns to the "Ubuntu Touch" loading screen. This never happened until now on the Nexus 5. And it seems it happens less often with OTA-6. But at least 2 times until now.

                                              If my BQ E5 crashes because running out of memory isn't there a way to write data on the phone? You probably already tried....

                                              I now turned back to my BQ E5 as daily used phone - because the energy management of this phone is now really phenomenal !! (I always have enough power for more than 1 day). This makes it more handy than the Nexus 5. ;/

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