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    OwnCloud Sync is connecting but not syncing

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    owncloudnextcloud
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      • BastosB Offline
        Bastos @uzanto
        last edited by

        @uzanto unfortunately not working but thanks.

        Could it be a certificate issue?

        1 Reply Last reply Reply Quote 0
        • uzantoU Offline
          uzanto
          last edited by

          Have you selected the local and remote folder in Sync settings?

          Also in account settings I select my username by this way username@domain.org not just the username

          @Bastos https://bugs.launchpad.net/owncloud-sync/+bug/1591238

          BastosB 1 Reply Last reply Reply Quote 0
          • BastosB Offline
            Bastos @uzanto
            last edited by

            @uzanto said in OwnCloud Sync is connecting but not syncing:

            Have you selected the local and remote folder in Sync settings?
            Also in account settings I select my username by this way username@domain.org not just the username
            @Bastos https://bugs.launchpad.net/owncloud-sync/+bug/1591238

            I have done all the three advices, but unfortunately no success.
            I also tried to add a folder on the device (loacal) to see if it works the other way, but also nothing.

            uzantoU 1 Reply Last reply Reply Quote 0
            • uzantoU Offline
              uzanto @Bastos
              last edited by uzanto

              @Bastos

              My config:

              General Settings
              Username
              username@domain.com
              Password
              xxxxxxxxxxxx
              Server URL
              https://cloud.domain.com
              Sync on Mobile Data uncheck
              Sync Frequency
              15 minutes

              Sync Settings
              Local Folder
              /home/phablet/ownCloud
              Remote folder
              /

              And then, you need to click on Sync Servcie/Sync and the device should start to synchronice

              System Information:

              BQ Aquaris E4.5 Ubuntu Edition
              SO Ubuntu 15.04 (r1) - armhf (20170505)

              Owncloud Sync
              Client Version 0.1
              Owncloudcmd Version 1.8.1

              PD: Try uninstalling the app, delete all information, cache, ... and then install it again

              BastosB 2 Replies Last reply Reply Quote 0
              • BastosB Offline
                Bastos @uzanto
                last edited by

                @uzanto said in OwnCloud Sync is connecting but not syncing:

                PD: Try uninstalling the app, delete all information, cache, ... and then install it again

                I have deleted the app -> restarted -> installed again but all the old settings are there. So how do I purge owncloud?
                I tried sudo su -> apt-get purge owncloud but it fails...

                BastosB 1 Reply Last reply Reply Quote 0
                • BastosB Offline
                  Bastos @Bastos
                  last edited by

                  @Bastos said in OwnCloud Sync is connecting but not syncing:

                  apt-get purge owncloud but it fails...

                  I managed to get the settings deleted.
                  uninstall owncloud -> File Manager (hidden files enabled and in root mode) -> home/phablet/.config/ownclod-sync -> delete the config file -> reinstall owncloud
                  and config starts new 🙂

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                  • BastosB Offline
                    Bastos @uzanto
                    last edited by

                    @uzanto said in OwnCloud Sync is connecting but not syncing:

                    My config:
                    General Settings
                    Username
                    username@domain.com
                    Password
                    xxxxxxxxxxxx
                    Server URL
                    https://cloud.domain.com
                    Sync on Mobile Data uncheck
                    Sync Frequency
                    15 minutes
                    Sync Settings
                    Local Folder
                    /home/phablet/ownCloud
                    Remote folder
                    /
                    And then, you need to click on Sync Servcie/Sync and the device should start to synchronice

                    Thanks @uzanto. I did.

                    Your advice username@domain.com did not work. I had to chose only username to succesfully connect...

                    ... but unfortunately the previous selected folder config has not been deleted. So I tried adapt settings but same problem.

                    Does anybody know where and how to delete the entire configurations of an app?

                    uzantoU 1 Reply Last reply Reply Quote 0
                    • uzantoU Offline
                      uzanto @Bastos
                      last edited by uzanto

                      @Bastos Delete the folders /home/phablet/.config/owncloud-sync and /home/phablet/.local/share/owncloud-sync I think that's all you need.

                      Have you tried to use http instead https on the address?

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                      • BastosB Offline
                        Bastos
                        last edited by

                        I tried to delete both folders. Configured -> got connection -> set local and destination but all the same

                        The two differences are,

                        • that I have not choosen / but a specific directory (Do not want to have 45GB synced..
                        • I do not use /home/phablet/ownCloud because folder ownCloud is not there and OC has no privileges to create. So I created out of OC /home/phablet/Documents/MobileDokumente

                        Could it be that it is set to one way sync by default and/or "local has priority" and I have to change to two way sync?

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                        • uzantoU Offline
                          uzanto
                          last edited by

                          Have you tried to use http instead https? It's my last bullet...

                          BastosB 1 Reply Last reply Reply Quote 0
                          • BastosB Offline
                            Bastos @uzanto
                            last edited by

                            @uzanto said in OwnCloud Sync is connecting but not syncing:

                            Have you tried to use http instead https? It's my last bullet...

                            Tried, but the same unfortunately...

                            1 Reply Last reply Reply Quote 0
                            • RedXXIIIR Offline
                              RedXXIII
                              last edited by

                              For me it just worked "out of the box" on my phone and tablet. My config :
                              Account Settings
                              Username & Password (same format that when you log in your server website, for me it is just the username, not username@domain.org)
                              Server URL : https://webcloud.zaclys.com
                              Sync on mobile data checked (but it also works unchecked)
                              Sync frequency : 60 minutes (what you want but don't choose "No sync" !)

                              Sync Folders
                              Local Folder : /home/phablet/Documents
                              Remote Folder : /Documents

                              Local Folder : /home/phablet/Pictures/com.ubuntu.camera
                              Remote Folder : /Photos/Aquaris

                              Local Folder : /home/phablet/Videos/com.ubuntu.camera
                              Remote Folder : /Videos/Aquaris

                              Sync service
                              you have to activate the service
                              you can manually sync to test your config

                              I use a server from Zaclys : https://www.zaclys.com/
                              They use the 8.0.4 Owncloud version but they offer the Nextcloud 12 version too.

                              I tried too with Unixcorn : https://unixcorn.org/
                              with https://cloud.unixcorn.org and a 12.0.2 Nextcloud version but it never worked for me (no sync).

                              I suppose that Owncloud-Sync doesn't works with Nextcloud. It would be great thought !
                              I hope all of this could help you.

                              Fairphone 3+ / BQ Aquaris M10 FHD / BQ Aquaris E5

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