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    OwnCloud Sync is connecting but not syncing

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    owncloudnextcloud
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      • uzantoU Offline
        uzanto
        last edited by

        Have you selected the local and remote folder in Sync settings?

        Also in account settings I select my username by this way username@domain.org not just the username

        @Bastos https://bugs.launchpad.net/owncloud-sync/+bug/1591238

        BastosB 1 Reply Last reply Reply Quote 0
        • BastosB Offline
          Bastos @uzanto
          last edited by

          @uzanto said in OwnCloud Sync is connecting but not syncing:

          Have you selected the local and remote folder in Sync settings?
          Also in account settings I select my username by this way username@domain.org not just the username
          @Bastos https://bugs.launchpad.net/owncloud-sync/+bug/1591238

          I have done all the three advices, but unfortunately no success.
          I also tried to add a folder on the device (loacal) to see if it works the other way, but also nothing.

          uzantoU 1 Reply Last reply Reply Quote 0
          • uzantoU Offline
            uzanto @Bastos
            last edited by uzanto

            @Bastos

            My config:

            General Settings
            Username
            username@domain.com
            Password
            xxxxxxxxxxxx
            Server URL
            https://cloud.domain.com
            Sync on Mobile Data uncheck
            Sync Frequency
            15 minutes

            Sync Settings
            Local Folder
            /home/phablet/ownCloud
            Remote folder
            /

            And then, you need to click on Sync Servcie/Sync and the device should start to synchronice

            System Information:

            BQ Aquaris E4.5 Ubuntu Edition
            SO Ubuntu 15.04 (r1) - armhf (20170505)

            Owncloud Sync
            Client Version 0.1
            Owncloudcmd Version 1.8.1

            PD: Try uninstalling the app, delete all information, cache, ... and then install it again

            BastosB 2 Replies Last reply Reply Quote 0
            • BastosB Offline
              Bastos @uzanto
              last edited by

              @uzanto said in OwnCloud Sync is connecting but not syncing:

              PD: Try uninstalling the app, delete all information, cache, ... and then install it again

              I have deleted the app -> restarted -> installed again but all the old settings are there. So how do I purge owncloud?
              I tried sudo su -> apt-get purge owncloud but it fails...

              BastosB 1 Reply Last reply Reply Quote 0
              • BastosB Offline
                Bastos @Bastos
                last edited by

                @Bastos said in OwnCloud Sync is connecting but not syncing:

                apt-get purge owncloud but it fails...

                I managed to get the settings deleted.
                uninstall owncloud -> File Manager (hidden files enabled and in root mode) -> home/phablet/.config/ownclod-sync -> delete the config file -> reinstall owncloud
                and config starts new 🙂

                1 Reply Last reply Reply Quote 0
                • BastosB Offline
                  Bastos @uzanto
                  last edited by

                  @uzanto said in OwnCloud Sync is connecting but not syncing:

                  My config:
                  General Settings
                  Username
                  username@domain.com
                  Password
                  xxxxxxxxxxxx
                  Server URL
                  https://cloud.domain.com
                  Sync on Mobile Data uncheck
                  Sync Frequency
                  15 minutes
                  Sync Settings
                  Local Folder
                  /home/phablet/ownCloud
                  Remote folder
                  /
                  And then, you need to click on Sync Servcie/Sync and the device should start to synchronice

                  Thanks @uzanto. I did.

                  Your advice username@domain.com did not work. I had to chose only username to succesfully connect...

                  ... but unfortunately the previous selected folder config has not been deleted. So I tried adapt settings but same problem.

                  Does anybody know where and how to delete the entire configurations of an app?

                  uzantoU 1 Reply Last reply Reply Quote 0
                  • uzantoU Offline
                    uzanto @Bastos
                    last edited by uzanto

                    @Bastos Delete the folders /home/phablet/.config/owncloud-sync and /home/phablet/.local/share/owncloud-sync I think that's all you need.

                    Have you tried to use http instead https on the address?

                    1 Reply Last reply Reply Quote 0
                    • BastosB Offline
                      Bastos
                      last edited by

                      I tried to delete both folders. Configured -> got connection -> set local and destination but all the same

                      The two differences are,

                      • that I have not choosen / but a specific directory (Do not want to have 45GB synced..
                      • I do not use /home/phablet/ownCloud because folder ownCloud is not there and OC has no privileges to create. So I created out of OC /home/phablet/Documents/MobileDokumente

                      Could it be that it is set to one way sync by default and/or "local has priority" and I have to change to two way sync?

                      1 Reply Last reply Reply Quote 0
                      • uzantoU Offline
                        uzanto
                        last edited by

                        Have you tried to use http instead https? It's my last bullet...

                        BastosB 1 Reply Last reply Reply Quote 0
                        • BastosB Offline
                          Bastos @uzanto
                          last edited by

                          @uzanto said in OwnCloud Sync is connecting but not syncing:

                          Have you tried to use http instead https? It's my last bullet...

                          Tried, but the same unfortunately...

                          1 Reply Last reply Reply Quote 0
                          • RedXXIIIR Offline
                            RedXXIII
                            last edited by

                            For me it just worked "out of the box" on my phone and tablet. My config :
                            Account Settings
                            Username & Password (same format that when you log in your server website, for me it is just the username, not username@domain.org)
                            Server URL : https://webcloud.zaclys.com
                            Sync on mobile data checked (but it also works unchecked)
                            Sync frequency : 60 minutes (what you want but don't choose "No sync" !)

                            Sync Folders
                            Local Folder : /home/phablet/Documents
                            Remote Folder : /Documents

                            Local Folder : /home/phablet/Pictures/com.ubuntu.camera
                            Remote Folder : /Photos/Aquaris

                            Local Folder : /home/phablet/Videos/com.ubuntu.camera
                            Remote Folder : /Videos/Aquaris

                            Sync service
                            you have to activate the service
                            you can manually sync to test your config

                            I use a server from Zaclys : https://www.zaclys.com/
                            They use the 8.0.4 Owncloud version but they offer the Nextcloud 12 version too.

                            I tried too with Unixcorn : https://unixcorn.org/
                            with https://cloud.unixcorn.org and a 12.0.2 Nextcloud version but it never worked for me (no sync).

                            I suppose that Owncloud-Sync doesn't works with Nextcloud. It would be great thought !
                            I hope all of this could help you.

                            Fairphone 3+ / BQ Aquaris M10 FHD / BQ Aquaris E5

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