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    Install wrong image on a BQ E5

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      • F Offline
        fred56
        last edited by

        I have installed the krillin image instead of the vegetahd image on a BQ E5 !
        At the boot the screen remains black, even on bootloader mode.
        Every adb commands fail with the message "error: device unauthorized".
        Is there anything I can try to save my phone and reinstall something on it ?
        Any help will be appreciated
        Fred

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        • flohackF Offline
          flohack
          last edited by

          Sure just rerboot into recovery with the power buttons (google it) and then use the ubports installer to correct your mistake ^^

          My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

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          • F Offline
            fred56
            last edited by

            @Flohack said in Install wrong image on a BQ E5:

            rerboot into recovery with the power buttons

            Thanks Flohack, I tried it :

            • hard reboot with Power + VolUp pressed
            • launch ubports-installer (sudo on linux)
            • select the device manually (aquarius E5)
              -=> it asked me to reboot to bootloader
              I restart with Power + VolUp
              But nothing happens and it waits forever despite I retry
              many time (at least 10 times !) to hard reboot.

            The fact that the screen stay black doesn't ease the process...
            I operate blind and I not sure when I should release the buttons.

            Fred

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            • T Offline
              tigerpro @fred56
              last edited by

              @fred56 in recovery you should be able to adb push the files you need to get the installer to work again, other than that Im not sure what else you can try as I dont own that device, the only thing I have for comparison is when I accidentally installed a tf101 ROM on a tf201, that resulted in me having to do a full system wipe and restore using nvflash

              Whether you think you can, or you can't, if you do not try, you will never truly know. So give it a Go.

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              • U Offline
                UniSuperBox
                last edited by

                Do you mean that you installed the wrong software using SP Flash Tool, or something else?

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                • M Offline
                  Marathon2422
                  last edited by

                  You should be able to reinstall android with "flash_tool" ( I am guessing it was originally android).
                  I am not familiar with this device,
                  have your PC sound on so you can hear what it is doing,
                  can you disconnect/remove the battery, if you can, it helps
                  ( do everything on your PC before you plug in your turned off device).

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                  • F Offline
                    fred56 @UniSuperBox
                    last edited by

                    @UniSuperBox : Well, it's actually my daughter who did not want to wait for me to install a new system on her phone, replacing Ubuntu Phone. And with ubports-install she chose the image for aquaris 4.5 instead of aquaris E5! I'm trying to fix the damage now..

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                    • M Offline
                      Marathon2422 @fred56
                      last edited by

                      @fred56
                      the more info you can give,the easier it will be to help you,
                      Was it on android 4.4
                      Are you using win/ Ubuntu
                      Etc

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                      • F Offline
                        fred56 @Marathon2422
                        last edited by

                        @Marathon2422 : Thanks, using flash tools seems like a good idea. Found on https://developer.sony.com/develop/open-devices I will try it tomorrow.

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                        • F Offline
                          fred56 @Marathon2422
                          last edited by

                          @Marathon2422 : The previous system installed on my Aquaris E5 was Ubuntu Phone, the latest version. My PC runs on Ubuntu 18.4 and I have a Win7 installation in a Virtual Box. I usually install systems on various machines. Fred

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                          • flohackF Offline
                            flohack @fred56
                            last edited by

                            @fred56 Well the screen should not stay black actually... that puzzles me a bit. Of course, wrong recovery and system image would render both boot modes useless and might not show a picture. But bootloader mode should always show smth on the screen. I canΒ΄t remember well but I think its a list of tiny text options.

                            My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

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                            • M Offline
                              Marathon2422 @fred56
                              last edited by Marathon2422

                              @fred56 you should be able to reflash the original ubuntu it came with,using flash tool.
                              you just need to enter your serial no, to get the original from BQ.
                              Set everything up with your device switched off,and disconnected.
                              have the sound for your PC on
                              set up flash_tool ,then click on >download<
                              now connect device, listen to what is happening
                              let it do its thing for a couple of minutes ,
                              if nothing happens ,turn the device on
                              if nothing happens,turn the device off
                              or unplug the device,then plug it in again.
                              v,5 1824 flash tool is the one i use
                              i use a flash_tool , not from BQ, so it does not have a timer set to stop it, if nothing happens.
                              and then start over

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                              • M Offline
                                Marathon2422 @flohack
                                last edited by Marathon2422

                                @Flohack I have had the black screen on my M10fhd,by flashing wrong image, disconnecting the batterys, and then used flash_tool ,no problem. it did make me think i had killed it though.

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                                • LakotaubpL Offline
                                  Lakotaubp
                                  last edited by

                                  Please try @Marathon2422 instructions but this may also be useful https://web.archive.org/web/20180118130643/http://www.mibqyyo.com/en-articles/2015/09/16/ubuntu-android-installation-process-for-bq-aquaris-e4-5-and-e5 device images here also https://docs.ubports.com/en/latest/userguide/install.html

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                                  • F Offline
                                    fred56 @Marathon2422
                                    last edited by

                                    @Marathon2422 Thanks for all these advices. I have not the time to do it quietly now : I'm going to do eight days of sailing at sea next week. On my return I will try all that. Fred

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                                    • F Offline
                                      fred56
                                      last edited by

                                      Hi,
                                      I finally managed to restore my original system (Ubuntu) after installing SP_Flash_Tool_v5.1824_Linux and downloaded the ROM VEGETA01A-S11A_BQ_L100EN_2016_161207.zip
                                      It took me a while to understand that the scatter file was in the .zip !
                                      Thank you all for your help.
                                      Fred

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                                      • flohackF Offline
                                        flohack @fred56
                                        last edited by

                                        @fred56 Great to hear you managed it. Every single user of UT is important to us πŸ˜‰

                                        My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

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                                        • F Offline
                                          fred56 @flohack
                                          last edited by

                                          @Flohack ... and I have installed the correct image of UBports without any problem. That's a piece of good work and useful work from the UBPorts team. Fred.

                                          F 1 Reply Last reply Reply Quote 2
                                          • F Offline
                                            fred56 @fred56
                                            last edited by fred56

                                            @fred56
                                            While inserting my SIM card into my Aquaris E5 under UBports, I have a problem: I can not run my cell.
                                            He tells me that my SIM card is not registered.
                                            He accepted my PIN.
                                            When I go to "Cellular Parameters / Operator & APN / Operator", the operator search is automatically performed, mine is found (Free) but it refuses me to select it. When I return to "Carrier & APN", the entry "Carrier" remains at "None"
                                            I had no such problem with my latest Canonical Ubuntu Touch, so I do not think it comes from my phone, my SIM card or the E5.
                                            What can I do ? is there a configuration file to edit?
                                            Fred

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